Reviews
Dario and the team at JM exceeded my expectations as it
Dario and the team at JM exceeded my expectations as it relates to excellence. They value and treat each person with respect when compared with their competitors in the southern part of the county. Highly recommend JM and Dario is your guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored by your business and recommendation! It was a pleasure to assist you and we will be sure to commend Dario for his outstanding assistance during your time at JM Lexus. We wish you safe travels ahead!
I purchased a new 2025 RX350 AWD from JM Lexus.
I purchased a new 2025 RX350 AWD from JM Lexus. Paul Mompremier was my dedicated Sales Manager. Even though JM Lexus is a 90 min drive from my home I decided to try them because they are one of the few Lexus dealers in the US using the Lexus Plus sales model. It was well worth the drive. This was one of, if not the most, transparent vehicle purchasing experiences I've had. Because of the distance I wanted everything worked out up front before heading to the dealership. Paul was very responsive and handled everything (with some sales support help) from the purchase transaction and trade-in appraisal to the financing. I had a buyer's order in hand before I ever left the house. Just as important, everything was exactly as stated when I got to the dealership. No bait-and-switch, no "let me check with my manager", no dealer addendum with added overpriced fluff meant to pad their margin. And as an added bonus, no dealer fee (very rare in FL). They simply took a look at my trade to verify what they saw in the pictures, let me inspect and drive the car, completed the paperwork, and I was out the door. My experience at JM Lexus and with Paul took most of the usual dealer stress out of the equation, and probably saved me at least $1,500 in fees and fluff. I'm very glad I made the drive!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your 2025 Lexus RX350 AWD! We are thrilled to hear that you had such a straightforward, transparent, and stress-free car-buying experience. Paul and the entire JM Lexus team are grateful for your business and we wish you many safe and happy miles ahead!
My experience with Robert has been excellent I gave him a
My experience with Robert has been excellent I gave him a hard time not knowing what the xxxx I'm doing but he was patient with me and did an excellent job so thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alan, thank you for sharing your positive feedback about Robert and our team at JM Lexus! We are grateful for your business and we hope to work together in the future. Take care!
JM Lexus’s service department is great.
JM Lexus’s service department is great. I dropped off my vehicle with ease, the staff was professional and courteous, and my vehicle was ready on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Terri, we are thrilled to hear you had a seamless and professional experience with our service team. Thank you for choosing JM Lexus!
This dealership was great .
This dealership was great . I had great customer service and felt very happy with the service I received. My sales manager was very professional and took time so could understand the whole process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback! We're glad our team made you feel comfortable and supported every step of the way. Your satisfaction means a lot to us at JM Lexus, and we value your business. We look forward to helping you in the future!
My service rep here is outstanding.
My service rep here is outstanding. His name is Sam. He keeps me up-to-date. If I have a problem, he addresses it right then and there. I did have to wait a while for my car to be serviced, but that was because they were waiting for the wipers. Got my car back. It was nice and clean. Everything was done properly. Thank you Sam
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad Sam took such good care of you and your car! Thanks for choosing JM Lexus and for sharing your experience. Have a great day!
Steve Mc Neeley was great went above and beyond, my wife
Steve Mc Neeley was great went above and beyond, my wife and I very satisfied with service he had provided thank you Steve.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about Steve and our team! We hope to welcome you and your wife back to JM Lexus down the road. Have a great day!
Excellent Service whether buying or leasing a car.
Excellent Service whether buying or leasing a car. This is the place to get your new vehicle. Steve McNeeley was amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Fred, we are delighted to hear you can always count on Steve and the team here at JM Lexus! Thank you for sharing your support.
My 2nd purchase from Steve at JM Lexus.
My 2nd purchase from Steve at JM Lexus. Always an amazing experience. Thank you JM Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your second purchase from Steve at JM Lexus! We are delighted to hear that it was a five-star buying experience.
Steve McNeely handled the delivery of the Vehicle.
Steve McNeely handled the delivery of the Vehicle. He was very thorough and patient. Tim Spellman handled the test drives and provided information about the vehicle. He was also exceptional. I am very happy with my experience and will certainly buy another vehicle from JM Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing JM Lexus, and congratulations on your new car! We are so glad to hear that Steve and Tim made your buying experience smooth and enjoyable. We can't wait to see you again down the road!
