Reviews
Jorge was amazing!
Jorge was amazing! He was extremely knowledgeable and a delight to work with. I would highly recommend working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jorge provided such a knowledgeable and enjoyable experience at JM Lexus. Thank you for the recommendation!
Pedro and Arly were professional, patient, detailed,
Pedro and Arly were professional, patient, detailed, helpful. Clearly experienced. I felt safe during the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Pedro and Arly provided a professional and reassuring experience at JM Lexus. We're grateful for your feedback, and we're glad you felt safe throughout the process!
Pedro and Arly were great!
Pedro and Arly were great! Thank you JM Lexus! Amazing customer service! Five Stars for being outstab
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Pedro and Arly provided amazing customer service at JM Lexus! Thank you for the five-star review, we appreciate your support!
Great atmosphere, communication and attentiveness.
Great atmosphere, communication and attentiveness. Every team member that walks by ensures to acknowledge you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Denine, we're delighted to hear that you enjoyed the atmosphere and service at JM Lexus. Our team is committed to making every visit special!
Wendy was wonderful to work with!
Wendy was wonderful to work with!! She went beyond & even came out to my car with me after the service to show how things worked!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, we're delighted to hear that Wendy provided such exceptional service at JM Lexus! It's great knowing she went the extra mile for you. Thanks for sharing your experience with us!
I WENT TO J.
I WENT TO J.M. LEXUS.MY SUNROOF WAS NOT CLOSING ON MY 2023 RX350 AND MY SUV WAS BEING TRANSPORTED TO MONTREAL THAT SAME AFTERNOON.I WAS MET BY KAREN REINER AND WHAT SERVICE.SHE TOOK ACTION IMMEDIATE. HAD THE PROBLEM SOLVED WITHIN 20 MINUTES WITH NO APPOINTMENT.I AM SO GRATEFUL TO HAVE MET KAREN. SHE WAS AMAZING . GREAT TO HAVE SUCH A MANAGER ON STAFF.I THANK SO MUCH .JOHN GUALTIERI
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're delighted to hear that Karen provided such prompt and effective service for your sunroof issue at JM Lexus. Thank you for sharing this experience with us! Safe travels ahead!
I had a great experience.
I had a great experience. My advisor was nice polite I came early and somebody took me early.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our JM Lexus team delivered an excellent experience. Thank you, Delicia!
Excellent, but time can be shortened as it can be within
Excellent, but time can be shortened as it can be within one hour. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback and hope to see you next time at JM Lexus, Franck!
This experience was easy and first class.
This experience was easy and first class. No pressure at all. Daniel was a true professional. Very friendly and informative and full of knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Daniel provided a first-class experience at JM Lexus. Thanks for sharing your positive feedback!
Always a great experience!
Always a great experience!! Alicia Stark the best! Thanks, a dealership to recommend!! Clean and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mitch, we're delighted to hear that Alicia and the JM Lexus team provided you with a great experience. Thanks for recommending us!
