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JM Lexus

(9,647 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Jorge was amazing!

Jorge was amazing! He was extremely knowledgeable and a delight to work with. I would highly recommend working with him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Jorge provided such a knowledgeable and enjoyable experience at JM Lexus. Thank you for the recommendation!

Pedro and Arly were professional, patient, detailed,

Pedro and Arly were professional, patient, detailed, helpful. Clearly experienced. I felt safe during the whole process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Pedro and Arly provided a professional and reassuring experience at JM Lexus. We're grateful for your feedback, and we're glad you felt safe throughout the process!

Pedro and Arly were great!

Pedro and Arly were great! Thank you JM Lexus! Amazing customer service! Five Stars for being outstab

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Pedro and Arly provided amazing customer service at JM Lexus! Thank you for the five-star review, we appreciate your support!

Great atmosphere, communication and attentiveness.

Great atmosphere, communication and attentiveness. Every team member that walks by ensures to acknowledge you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Denine, we're delighted to hear that you enjoyed the atmosphere and service at JM Lexus. Our team is committed to making every visit special!

Wendy was wonderful to work with!

Wendy was wonderful to work with!! She went beyond & even came out to my car with me after the service to show how things worked!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carol, we're delighted to hear that Wendy provided such exceptional service at JM Lexus! It's great knowing she went the extra mile for you. Thanks for sharing your experience with us!

I WENT TO J.

I WENT TO J.M. LEXUS.MY SUNROOF WAS NOT CLOSING ON MY 2023 RX350 AND MY SUV WAS BEING TRANSPORTED TO MONTREAL THAT SAME AFTERNOON.I WAS MET BY KAREN REINER AND WHAT SERVICE.SHE TOOK ACTION IMMEDIATE. HAD THE PROBLEM SOLVED WITHIN 20 MINUTES WITH NO APPOINTMENT.I AM SO GRATEFUL TO HAVE MET KAREN. SHE WAS AMAZING . GREAT TO HAVE SUCH A MANAGER ON STAFF.I THANK SO MUCH .JOHN GUALTIERI

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we're delighted to hear that Karen provided such prompt and effective service for your sunroof issue at JM Lexus. Thank you for sharing this experience with us! Safe travels ahead!

I had a great experience.

I had a great experience. My advisor was nice polite I came early and somebody took me early.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so happy that our JM Lexus team delivered an excellent experience. Thank you, Delicia!

Excellent, but time can be shortened as it can be within

Excellent, but time can be shortened as it can be within one hour. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your feedback and hope to see you next time at JM Lexus, Franck!

This experience was easy and first class.

This experience was easy and first class. No pressure at all. Daniel was a true professional. Very friendly and informative and full of knowledge.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Daniel provided a first-class experience at JM Lexus. Thanks for sharing your positive feedback!

Always a great experience!

Always a great experience!! Alicia Stark the best! Thanks, a dealership to recommend!! Clean and courteous

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mitch, we're delighted to hear that Alicia and the JM Lexus team provided you with a great experience. Thanks for recommending us!