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JM Lexus

(9,650 reviews)
Sales hours: 11:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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It is very well organized, and people go out of their way

It is very well organized, and people go out of their way to help you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than a great review. Thanks for giving JM Lexus your business!

Had service and then leased a new car.

Had service and then leased a new car. Everyone at JM was so helpful with everything we did at JM. I highly recommend JM for all your auto needs! I especially enjoyed dealing with Daniel Wilson and Sheldon Brown at JM Sales! Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! We're delighted to hear that Daniel Wilson and Sheldon Brown provided exceptional service during your visit at JM Lexus. Enjoy your new lease, and we look forward to assisting with any future auto needs!

Our experience with all of the salespeople we met was

Our experience with all of the salespeople we met was very pleasant. From Danielle, our initial contact to Paul Mompremier and Long C. Paul M. was extremely pleasant and patient in the entire sales process. Long G.'s contribution to the experience was also key in resulting in this positive experience. Thank you, JM Lexus, for providing quality staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dafreed, we're delighted to hear that Danielle, Paul, and the team made your experience here at JM Lexus so pleasant! Thank you for recognizing their efforts and sharing this wonderful feedback with us. Enjoy your new vehicle!

We found Jonathan wonderful to deal with.

We found Jonathan wonderful to deal with. Very honest.Happy to recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Jonathan provided top-notch sales support. Thank you for recommending our JM Lexus team!

Daniel was very professional and very.

Daniel was very professional and very.nice He helped us lease 2 cars in record timd

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Daniel provided professional and friendly support. Thank you for trusting JM Lexus with your business!

I completed my 2nd purchase with JM Lexus and this place

I completed my 2nd purchase with JM Lexus and this place is exceptional for all the right reasons. Paul M. is “my guy;” he sold me both vehicles. Also, Long G. was critical in ensuring this last deal was seamless. Lexus has an excellent product. JM Lexus is superior because they hire excellent staff who still understand the needs of the people they sell the product to. I’m forever a fan. Tamica “Meme” G.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Tamica, we're delighted to hear about your exceptional experience with Paul and Long at JM Lexus! Thank you for being a loyal customer; we look forward to serving you again in the future. Enjoy your new vehicle!

We have been customers at this Dealership since they

We have been customers at this Dealership since they opened, and have nothing but praise for all staff members in sales, service, and those that support these areas.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being such loyal customers of JM Lexus! We're delighted to hear that our team in sales, service, and support has consistently met your expectations. We look forward to continuing to serve you with excellence!

Joe is always friendly and personable.

Joe is always friendly and personable. He is helpful and gets the job done in a timely manner.I have been coming to JM Lexus for 10 years and he represents the integrity and high quality I come to expect from your dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty over the past decade! We're delighted to hear that Joe consistently provides friendly and efficient service at JM Lexus. Your kind words about our team's integrity mean a lot to us, and we look forward to serving you in the future!

On arrival the person inspecting the car was not clear

On arrival the person inspecting the car was not clear about the process , where the first waiting period was where you would meet the consultant Wendy the consultant was very helpful and nice The lounge was very comfortable and I didn’t mind waiting the 2 hours I was told it would take to complete the service

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at JM Lexus. We're glad to hear Wendy was helpful and that our lounge made the wait more comfortable. We appreciate your feedback about the initial inspection process and will work on making it clearer in the future!

I just purchased my 5th Lexus ES350.

I just purchased my 5th Lexus ES350. My salesman was Tim Spellman. It was a great experience, and I will recommend him to others. The service department is highly rated too. JM Lexus is the best in the business. Nobody even comes close! Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Steve, we're delighted to hear that Tim and the JM Lexus team provided you with such a great experience for your 5th ES 350! We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride!