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JM Lexus

(9,655 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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I would recommend Tim Spellman to my friends.

I would recommend Tim Spellman to my friends. he was very knowledgeable when I bot my Lexus 350n f sport with red leather.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Stephen, thank you for recommending Tim and sharing your experience with us at JM Lexus! We're delighted to hear that you're enjoying your new Lexus 350n F Sport.

I have bought 2 vehicles from JM Lexus and both times a

I have bought 2 vehicles from JM Lexus and both times a great experience to deal with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing JM Lexus for your vehicle purchases! We appreciate your ongoing business and five-star review. Enjoy your new ride!

My wife and I had an excellent experience with Paul, he

My wife and I had an excellent experience with Paul, he was knowledgeable, patient and we felt comfortable with him from the time we entered the dealership. I will direct all of my friends and family to go to JM Lexus. Thank you again for all your help Paul. Ken and Adeline

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adeline, we're delighted to hear that Paul made your experience at JM Lexus so positive and comfortable. Thank you for recommending us to your friends and family! We look forward to seeing you again in the future.

Thank you Tim Spellman.

Thank you Tim Spellman. I had a wonderful experience buying my car! Highly recommend Tim. Fantastic services!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a wonderful experience with Tim at JM Lexus! Thank you for recommending his fantastic services, and enjoy your new car!

Wasn’t told about no second key until after the deal was

Wasn’t told about no second key until after the deal was signed. I would not have completed the purchase had I known this. I recently saw a tech advisor with a question about the vehicle. His assistance was less than stellar. I left with no solution or answer to my issue. Perhaps more training is required.

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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

We apologize for the issue regarding the second key, as well as the unresolved issue with your vehicle. Your feedback is valuable to ous, and we will address these concerns to improve our service. Please feel free to reach out if you'd like to discuss this further or have additional questions. Thank you.

We have found this dealership to be the easiest one to

We have found this dealership to be the easiest one to lease a car. Our salesman Tim Spellman makes it so easy. This is our second time to lease a car from him. He does it all while we enjoy coffee and hot chocolate. He even takes his time to explain the new car. Thanks for everything. Great service department also. Jerry and Sherry Benjamin

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for sharing your experience with us at JM Lexus! We're delighted to hear that Tim made the leasing process smooth and enjoyable for you. Enjoy those coffee breaks, and we look forward to serving you again in the future!

Outstanding customer service!

Outstanding customer service! Have leased 3 vehicles from JM Lexus because they give you a great deal and have outstanding customer service! Thank you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words about JM Lexus! We're delighted to hear that our team consistently provides outstanding service. Enjoy your new lease, and we look forward to serving you again in the future!

This is my second Lexus that I have leased at JM Lexus.

This is my second Lexus that I have leased at JM Lexus. Saqib Kahn was my sales person. It was a pleasure doing business with him. Easy transition from one car to the other. I have recommended him to several people and will continue to recommend JM Lexus. Great customer service

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  • Overall experience 5.0
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Dealer response

Thank you for choosing JM Lexus again and sharing your positive experience! We're delighted to hear that Saqib made the leasing process smooth and enjoyable. We appreciate your recommendations and look forward to serving you in the future!

In particular, i appreciate Adrian’s insight, assistance

In particular, i appreciate Adrian’s insight, assistance and dedication.. also Matt. it is much appreciated. Thank you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Adrian and Matt provided you with exceptional service at JM Lexus. Thank you for sharing your experience, and we appreciate your support!

Jorge was extremely attentive, responsive, respectful,

Jorge was extremely attentive, responsive, respectful, and assistive with the buying process. He went above and beyond to educate us on the operation / function of features of the car. It is with great pleasure we recommend Jorge at JM Lexus!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Jorge and sharing your positive experience with us at JM Lexus! We're delighted to hear that he provided attentive service and helped make the buying process smooth. Enjoy your new car, and feel free to reach out if you need anything else!