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JM Lexus

(9,657 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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I recently purchased a car from a dealership in Florida,

I recently purchased a car from a dealership in Florida, and I couldn’t be happier with the entire experience. From Florida to Alabama, everything was handled smoothly and professionally. The dealer was an absolute gentleman throughout the process, showing transparency in every detail and making sure I was comfortable at every step. The paperwork and coordination were seamless, and I always felt like I was in good hands. If you’re looking for a stress-free car buying experience, I highly recommend this dealership! Dario was the best. Thank you, truly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us at JM Lexus! We're delighted to hear that Dario and our team provided a smooth and professional car-buying journey from Florida to Alabama. We appreciate the recommendation, and we're here if you need anything in the future!

Our salesperson, Bruno DiSilva was outstanding and they

Our salesperson, Bruno DiSilva was outstanding and they have a fabulous service department. Great dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, we're delighted to hear that Bruno and our service department impressed you at JM Lexus. Thank you for the kind words!

Sam was professional and informative as well caring.

Sam was professional and informative as well caring. Car was ready quickly and in perfect condition. Service department efficiently run

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sam and our service department at JM Lexus provided you with a professional and efficient experience. Thank you for sharing your positive feedback, we hope you're enjoying your new car!

Brandon provided fast service He contacted me as promised

Brandon provided fast service He contacted me as promised and accompanied me to my car as I requested

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Harriet, we're glad to hear Brandon provided you with fast service at JM Lexus. Thank you for sharing your experience!

Great service, on time , accurate and transparency on

Great service, on time , accurate and transparency on quotes and expectations The agent was always available

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Aletandro, we're delighted to hear about your positive experience with our team at JM Lexus. Thank you for highlighting the transparency and availability of our service!

The dealership nice, clean and organized .

The dealership nice, clean and organized . Mr Luis Sierra gave me a good service, let me know my vehicle problemsVery professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Luis provided you with professional service at JM Lexus! Thank you for sharing your experience, and we're glad our dealership met your expectations.

This was our second purchase with JM Lexus and our

This was our second purchase with JM Lexus and our preferred dealership. We drive several hours to do business with them because of the outstanding quality of their employees and the attention they provide in assisting with individual needs. Our associate, Steve McNeely, was exceptional in every way. He stayed in touch with us throughout the entire sales process, keeping us informed of when our car might be arriving and was very accommodating in arranging for delivery to us. I would like to add that in addition to being very competent as a sales associate, Mr McNeely was very personable, friendly and made us feel very comfortable and at ease. He is a wonderful example of the way business should be conducted and a true asset to JM Lexus. We would just like to say a heartfelt thank you to Steve for working with us and all of his help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip to JM Lexus once again! We're delighted that Steve provided exceptional service and made your experience so positive. We appreciate your kind words and look forward to assisting with any future needs!

Jonathan was great He did what was discussed in out

Jonathan was great He did what was discussed in out meeting aI have known him for over 10 years always a hello My car is beautiful. Just need someone to go over the buttons Got locked out of my car in the rain as the doors did not open. Called Jonathon and he told me what to do Professional. Kind and concerning. Now that is an agent . Never rushed me Lunch for him. And a bonus for him.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at JM Lexus! We're glad to hear Jonathan provided professional and attentive service, even assisting when needed. We appreciate the feedback and hope you're enjoying your beautiful car. If you need further assistance with the buttons or anything else, feel free to reach out!

All good.

All good. Very friendly. Great service. Clean bathrooms. Nice refreshment center. I will be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Leo, we're delighted to hear you enjoyed the service and amenities at JM Lexus! We look forward to welcoming you back soon.

Dario , my sales person was a delight.

Dario , my sales person was a delight. Could not have been more informative. Love JM Lexus , always welcoming friendly faces .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that Dario provided such delightful service and made your experience at JM Lexus a positive one. Thank you for the kind words—enjoy the ride!