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JM Lexus

(9,655 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Through explanation of findings.

Through explanation of findings. Courteous service from Adrian Todd. Easy payment method. My only concern was how long I had to wait at the service center.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gary, thank you for sharing your feedback! We're glad to hear Adrian provided courteous service at JM Lexus. We appreciate your patience and will work on improving wait times in the future.

Excellent service and great customer service support ,

Excellent service and great customer service support , satisfy with my car service at the collision department

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you were satisfied with the service at JM Lexus's collision department! Thank you for sharing your positive experience and supporting our team.

JM Lexus in Margate is wonderful place to buy a new car.

JM Lexus in Margate is wonderful place to buy a new car. Steve McNeely, Tim Spellman and their team were easy to work with. We were looking for a specific car that was difficult to find and the Team was able to deliver as promised. Highly recommend this dealership and its sales teams if you are in the market for a no hassle car purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Steve, Tim, and the team at JM Lexus made your car-buying experience smooth and hassle-free. We appreciate your recommendation and hope you're enjoying your new vehicle!

Inside of the car was dirty!

Inside of the car was dirty! Grease on the inside driver door😩 I asked not to wash the outside of my car, but that’s no reason for the interior to be dirtier than when it came to your dealership!!! I have the Fidelity (JM&A) prepaid maintenance plus….i believe that maybe a problem for your dealership because once before I was told my tires were rotated after inspection of my vehicle that wasn’t the case they apologize took the vehicle back in to the shop and rotated the tires!!! That caused me to be at the dealership that much longer..Hmmm I was not happy with that… I have no problem the Service advisor Xavier he always keeps me updated with what happing with the vehicle with a call or text

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lloyd, we apologize for the inconvenience you experienced during your visit to JM Lexus. We appreciate your feedback and will address these concerns with our team to ensure a better experience in the future. Thank you for acknowledging Xavier's efforts in keeping you informed!

Daniel Wilson are the best Sells person, very

Daniel Wilson are the best Sells person, very professional and knowledgeable, intelligent. Big Thanks Daniel

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Daniel provided such professional and knowledgeable service at JM Lexus, Lina! Thank you for the kind words, and we're glad he made your experience a positive one.

Ashley and especially Daniel were very professional and

Ashley and especially Daniel were very professional and accommodating during the lease but out process. I would highly recommend this dealer.. Ed Ump

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ed, we're delighted to hear that Ashley and Daniel provided you with a professional experience at JM Lexus. Thank you for recommending us!

10 out 10!

10 out 10! The sales manager Daniel Meininger took amazing care of me with helping me buyout my lease! I chose to drive 30 extra mins to go to JM Lexus instead of Lexus of palm beach (Horrible financial manager Walter) I was in and out! Daniel made the process stress free and quick! I highly recommend JM Lexus

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Daniel made your lease buyout experience stress-free and efficient at JM Lexus. We appreciate your recommendation and are glad you chose us over other options. Safe driving ahead!

Very efficient and professional.

Very efficient and professional. Sam, my service advisor was great. It had been a while since I have been to JM but it will be my first choice from now on.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Maggie, we're delighted to hear that Sam provided you with efficient and professional service at JM Lexus. Thank you for making us your first choice!

I recently purchased a new Lexus IS 300, and I couldn't

I recently purchased a new Lexus IS 300, and I couldn't be more thrilled with my experience! From start to finish, everything was handled with professionalism and care. I want to give a special shoutout to Sandley St. Hilaire, the sales manager, who made the entire process seamless and enjoyable. Sandley was incredibly knowledgeable about the car, taking the time to answer all my questions and provide detailed explanations about the features and benefits of the Lexus IS 300. His friendly demeanor and genuine interest in ensuring I found the perfect car were truly appreciated. The Lexus IS 300 itself is a dream to drive—smooth, powerful, and packed with advanced technology. The luxurious interior and stylish exterior design exceeded my expectations. Thank you, Sandley, and the entire team, for making this car-buying experience so positive. I highly recommend visiting this dealership if you're in the market for a new vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at JM Lexus! We're delighted to hear that Sandley and our team provided a seamless and enjoyable car-buying process. Enjoy driving your new Lexus IS 300, it's truly a remarkable vehicle!

I recently purchased a car from a dealership in Florida,

I recently purchased a car from a dealership in Florida, and I couldn’t be happier with the entire experience. From Florida to Alabama, everything was handled smoothly and professionally. The dealer was an absolute gentleman throughout the process, showing transparency in every detail and making sure I was comfortable at every step. The paperwork and coordination were seamless, and I always felt like I was in good hands. If you’re looking for a stress-free car buying experience, I highly recommend this dealership! Dario was the best. Thank you, truly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us at JM Lexus! We're delighted to hear that Dario and our team provided a smooth and professional car-buying journey from Florida to Alabama. We appreciate the recommendation, and we're here if you need anything in the future!