Reviews
Working with Jonathan was outstanding.
Working with Jonathan was outstanding. Got the exact car i wanted snd had me in and out in sbout an hour. Fully explained all the new details on thacar. An outstanding experience in getting a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jonathan provided you with an outstanding experience at JM Lexus! Enjoy your new car and thank you for choosing us.
I have been a customer at JM Lexus for over 10 years now.
I have been a customer at JM Lexus for over 10 years now. The excellent service and focus on the customer were huge factors in my decision to upgrade my Rx350. Thank you, Paul Mompremier, for the excellent service and guiding me through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, thank you for your loyalty and kind words! We're delighted to hear that Paul provided excellent service during your Lexus RX 350 upgrade at JM Lexus. Enjoy the new ride!
I am always pleased at jm lexus Including my experience
I am always pleased at jm lexus Including my experience with Paul mompremier he was very helpful getting the leasing of the new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, we're delighted to hear that Paul and the JM Lexus team made your leasing experience a positive one. Thank you for sharing your feedback!
Paul is an excellent salesperson.
Paul is an excellent salesperson. He is very professional and knowledgeable. I love how patient and kind he was, and made sure I was satisfied with the transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review! We're glad Paul made your experience at JM Lexus so wonderful and ensured your complete satisfaction. Here's to the road ahead!
Very pleased with the one on one and not five different
Very pleased with the one on one and not five different people to deal with to buy a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that you appreciated our personal and attentive sales support here at JM Lexus. Thank you for working with us!
I have been working with Carlos Nunez for the past 26
I have been working with Carlos Nunez for the past 26 years. He is excellent and treats his customers with care and kindness. Would not want to deal with anyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words about Carlos! We're delighted to hear that he's provided excellent service over the years at JM Lexus. We look forward to continuing this great relationship!
Tim was a great help in finding my Lexus.
Tim was a great help in finding my Lexus. It was such an ease to work with him and I chose to drive to this dealership for the customer service vs a closer one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, we're delighted to hear that Tim made your experience at JM Lexus worth the drive! Thank you for choosing us and sharing your positive feedback. Enjoy your new Lexus!
Paul Mompremier was my sales person.
Paul Mompremier was my sales person. He is the most professional sales man I have ever experienced. He was quick, efficient and created a very positive experience. I recommend him and this dealership to everyone. I have bought 25 new cars and this has been by far the best experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Paul provided such a positive experience for you at JM Lexus. Thank you for recommending us and sharing your feedback! Enjoy your new car!
A great dealership, all the employees are very
A great dealership, all the employees are very knowledgeable. I have been using JM Lexus since 2011 and wouldn’t go anywhere else. Alicia is one of the best salesperson there is. She has been my single go to person since the beginning and that’s been around 13 years with her. Today Justin explained that my 10,000 mile checkup had already been serviced. Thanks Alicia and Justin for all you do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty to JM Lexus over the years, Eugene! We're delighted to hear that Alicia and Justin have consistently provided excellent service. We appreciate your trust in us, and we're here whenever you need assistance!
Through explanation of findings.
Through explanation of findings. Courteous service from Adrian Todd. Easy payment method. My only concern was how long I had to wait at the service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gary, thank you for sharing your feedback! We're glad to hear Adrian provided courteous service at JM Lexus. We appreciate your patience and will work on improving wait times in the future.
