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MotorWorld Pre-Owned

(2,351 reviews)
Visit MotorWorld Pre-Owned
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 8 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(866) 641-1608 (866) 641-1608

Inventory

See all 246 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2020.
MotorWorld has been an auto destination in NEPA since 1936! When it comes to shopping for the perfect vehicle residents in and around the Greater Wilkes-Barre/Scranton area have multiple automotive options in one location. On 77 acres we're equipped with new and pre-owned showrooms body shop service center Quick Lube accessories and parts departments. Please browse our website at www.motorworldgroup.com where you will find our 12 showcased brands (Acura Cadillac Chrysler Dodge Honda Hyundai Jeep Lexus Mercedes-Benz Ram Toyota and Sprinter) in addition to our existing huge selection of pre-owned vehicles.
MotorWorld's For You!

Service center

Phone number (866) 641-1608

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MotorWorld Pre-Owned from DealerRater.

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Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle

Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The dealership was fantastic especially Brian the man who sold me my car. He did an exceptional job. Look for him when you go. His name is Brian Loftus and he literally was fantastic. He was the best and does everything he could do to make you feel secure and make sure he puts you in the car that you're really comfortable in. I would specifically ask for him.

The dealership was fantastic especially Brian the man who sold me my car. He did an exceptional job. Look for him when you go. His name is Brian Loftus and he literally was fantastic. He was the best and does everything he could do to make you feel secure and make sure he puts you in the car that you're really comfortable in. I would specifically ask for him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mark Robinson made my experience as an autistic that hates red tape effortless , effective and just a pleasant experience. He treated me like a person and not a sale. We spent about an hour total in and out. I rode off the lot in the car I wanted for the price I wanted and Brian in finance was just awesome too. All together a great sales team but ask Mark! He’s your guy!

Mark Robinson made my experience as an autistic that hates red tape effortless , effective and just a pleasant experience. He treated me like a person and not a sale. We spent about an hour total in and out. I rode off the lot in the car I wanted for the price I wanted and Brian in finance was just awesome too. All together a great sales team but ask Mark! He’s your guy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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A very good person to help find you a good car for your necessary needs.

A very good person to help find you a good car for your necessary needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

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Brian was exceptional at helping me get a car for the first time. It was easy and straightforward and very transparent on Brian would recommend to anyone trying to get a car Auto Motor World preowned

Brian was exceptional at helping me get a car for the first time. It was easy and straightforward and very transparent on Brian would recommend to anyone trying to get a car Auto Motor World preowned

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Damarcus, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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She was great in beginning stayed later to work with us we told her we be down next day to finish everything and car was to be detailed and stain was supposed to be off seat and we were to get a new key fob so they made a deal with us that they would give us a new key fob and redo it. Cleaning of the vehicle and get stain out went down to pick up car wasn’t ready then told us they weren’t giving us a key fob. We told him forget it we were leaving manager came over said no doubt we’ll get you a key fob and have the car re-cleaned will make you an appointment. It’s been two weeks. We’ve been calling. No one returns our calls no managers no service people nobody they wouldn’t stop calling us when we were looking at the car now they won’t bother us when they’re supposed to do things for us.

She was great in beginning stayed later to work with us we told her we be down next day to finish everything and car was to be detailed and stain was supposed to be off seat and we were to get a new key fob so they made a deal with us that they would give us a new key fob and redo it. Cleaning of the vehicle and get stain out went down to pick up car wasn’t ready then told us they weren’t giving us a key fob. We told him forget it we were leaving manager came over said no doubt we’ll get you a key fob and have the car re-cleaned will make you an appointment. It’s been two weeks. We’ve been calling. No one returns our calls no managers no service people nobody they wouldn’t stop calling us when we were looking at the car now they won’t bother us when they’re supposed to do things for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about | MileOne Autogroup and take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the name provided and as a result we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at [email protected] or 570.820.6962 to discuss your experience. Thank you

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Excelente servicio muy amable responsable, y totalmente confiable y lo mejor de todo en español

Excelente servicio muy amable responsable, y totalmente confiable y lo mejor de todo en español

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por sus comentarios. Nos alegra mucho saber que nuestro equipo le pareció experto y que la experiencia en general fue agradable y sencilla. Si tiene alguna otra necesidad o pregunta, ¡estaremos encantados de ayudarle! ¡Buen viaje!

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Dave was extremely helpful throughout the entire car-buying process! He was friendly, patient, and made everything so easy. He worked with us to get an amazing price and made sure we were happy with our purchase. We really appreciate all of his help and would definitely recommend Dave to anyone looking for a car. Great experience all around!

Dave was extremely helpful throughout the entire car-buying process! He was friendly, patient, and made everything so easy. He worked with us to get an amazing price and made sure we were happy with our purchase. We really appreciate all of his help and would definitely recommend Dave to anyone looking for a car. Great experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Lifesaver is all I can say about Dave Bell. I was getting the run around from other dealers so many dead ends, but when Dave reached out again I could tell how genuine he is. This man read through my long winded email. He empathized with me of my frustration and gave me the reassurance that he wanted to help. First impression is everything espically on a phone calls before I meet you. Dave and I were communicating all day while he was others but he still kept talking to me even though he was busy. He showed me not just a person who sells cars but a person who is passionate about his work and his customer. On this same day he stayed late to help a customer because of their timing and still called me afterwards to let me know where we were in the process. From start to finish everything with is straight forward and transparent. When this man says he is going to do what he can and work with his team he's a man of his word. I would recommend Dave at Motoworld. The distance the drive is worth every penny. Dave takes care of his customer like family. Trust loyalty are hard these days make it easier with family like Dave Bell. Thank you again.

Lifesaver is all I can say about Dave Bell. I was getting the run around from other dealers so many dead ends, but when Dave reached out again I could tell how genuine he is. This man read through my long winded email. He empathized with me of my frustration and gave me the reassurance that he wanted to help. First impression is everything espically on a phone calls before I meet you. Dave and I were communicating all day while he was others but he still kept talking to me even though he was busy. He showed me not just a person who sells cars but a person who is passionate about his work and his customer. On this same day he stayed late to help a customer because of their timing and still called me afterwards to let me know where we were in the process. From start to finish everything with is straight forward and transparent. When this man says he is going to do what he can and work with his team he's a man of his word. I would recommend Dave at Motoworld. The distance the drive is worth every penny. Dave takes care of his customer like family. Trust loyalty are hard these days make it easier with family like Dave Bell. Thank you again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Truly one of the best car buying experiences ever! Matt was knowledgeable and prompt. There was absolutely no pushing of things I didnt need. Motorworld itself is an impressive place. I would certainly recommend anyone to go there for their next vehicle 😀

Truly one of the best car buying experiences ever! Matt was knowledgeable and prompt. There was absolutely no pushing of things I didnt need. Motorworld itself is an impressive place. I would certainly recommend anyone to go there for their next vehicle 😀

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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