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MotorWorld Pre-Owned

(2,357 reviews)
Visit MotorWorld Pre-Owned
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 8 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(866) 641-1608 (866) 641-1608

Inventory

See all 256 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2020.
MotorWorld has been an auto destination in NEPA since 1936! When it comes to shopping for the perfect vehicle residents in and around the Greater Wilkes-Barre/Scranton area have multiple automotive options in one location. On 77 acres we're equipped with new and pre-owned showrooms body shop service center Quick Lube accessories and parts departments. Please browse our website at www.motorworldgroup.com where you will find our 12 showcased brands (Acura Cadillac Chrysler Dodge Honda Hyundai Jeep Lexus Mercedes-Benz Ram Toyota and Sprinter) in addition to our existing huge selection of pre-owned vehicles.
MotorWorld's For You!

Service center

Phone number (866) 641-1608

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MotorWorld Pre-Owned from DealerRater.

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Great sales people, poor management. 1.5 hr, drive, (NY) $45000 spent on a used car and management decided they wouldn't give us a front license plate bracket. Probably a $50 part from their Lexus dealership. A new truck is in our future and this decision cost them a repeat costumer. We feel sorry for the sales team as they are the true losers from this deal.

Great sales people, poor management. 1.5 hr, drive, (NY) $45000 spent on a used car and management decided they wouldn't give us a front license plate bracket. Probably a $50 part from their Lexus dealership. A new truck is in our future and this decision cost them a repeat costumer. We feel sorry for the sales team as they are the true losers from this deal.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback regarding MotorWorld Pre-Owned. We apologize for your experience with our Pre-Owned management staff. Our sales manager, Richard Moore, has been in contact with you to address your concerns and we are happy to see he was able to help. Please continue to contact Richard at 570.821.3708 or [email protected] with any additional questions you may have moving forward. Thank you.

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Brian was pleasure to work with great guy and will be helping in future sales

Brian was pleasure to work with great guy and will be helping in future sales

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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I felt super rushed in looking at the overall deal and the sales person was frustrated by me wanted to ensure I wasn't getting over charged and she stated she was ready to throw the towel in super unprofessional and then gap insurance which normally cost 300 to 400 dollars they snuck in and charged me 1000,

I felt super rushed in looking at the overall deal and the sales person was frustrated by me wanted to ensure I wasn't getting over charged and she stated she was ready to throw the towel in super unprofessional and then gap insurance which normally cost 300 to 400 dollars they snuck in and charged me 1000,

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. Our sales team, recently tried to contact you regarding your experience. At your earliest convenience, please contact our Pre-Owned sales manager, Rich Moore at [email protected] or at (570) 821-3708, so that he may address your concerns. Thank you.

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Brian was very helpful in getting me in to my new vehicle. He kept in contact with me during the entire process. Everyone I worked with went above and beyond for me.

Brian was very helpful in getting me in to my new vehicle. He kept in contact with me during the entire process. Everyone I worked with went above and beyond for me.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service, made the process fast and easy, fought to get me the best APR.

Great service, made the process fast and easy, fought to get me the best APR.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. Safe travels!

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Brian Loftus was a real pleasure to work alongside when I purchased my new wrangler every question was answered no matter how often I asked. If you are looking to purchase a new car he is the best.

Brian Loftus was a real pleasure to work alongside when I purchased my new wrangler every question was answered no matter how often I asked. If you are looking to purchase a new car he is the best.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle

Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The dealership was fantastic especially Brian the man who sold me my car. He did an exceptional job. Look for him when you go. His name is Brian Loftus and he literally was fantastic. He was the best and does everything he could do to make you feel secure and make sure he puts you in the car that you're really comfortable in. I would specifically ask for him.

The dealership was fantastic especially Brian the man who sold me my car. He did an exceptional job. Look for him when you go. His name is Brian Loftus and he literally was fantastic. He was the best and does everything he could do to make you feel secure and make sure he puts you in the car that you're really comfortable in. I would specifically ask for him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mark Robinson made my experience as an autistic that hates red tape effortless , effective and just a pleasant experience. He treated me like a person and not a sale. We spent about an hour total in and out. I rode off the lot in the car I wanted for the price I wanted and Brian in finance was just awesome too. All together a great sales team but ask Mark! He’s your guy!

Mark Robinson made my experience as an autistic that hates red tape effortless , effective and just a pleasant experience. He treated me like a person and not a sale. We spent about an hour total in and out. I rode off the lot in the car I wanted for the price I wanted and Brian in finance was just awesome too. All together a great sales team but ask Mark! He’s your guy!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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A very good person to help find you a good car for your necessary needs.

A very good person to help find you a good car for your necessary needs.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

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