Reviews
I would get an other car there. They are very good people..thank you. We will see you guys soon
I would get an other car there. They are very good people..thank you. We will see you guys soon
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
2nd time posting. first complaint supposedly was handled by used car manager Rich. We thought all was ok only to be taken by a snake oil salesman. We were told what we wanted to hear only to have our follow up messages, at least 5, ignored. Customer service is definitely not something you will get here after the sale. STAY AWAY! No need to respond Rich we took of our problem ourselves, thanks for nothing.
2nd time posting. first complaint supposedly was handled by used car manager Rich. We thought all was ok only to be taken by a snake oil salesman. We were told what we wanted to hear only to have our follow up messages, at least 5, ignored. Customer service is definitely not something you will get here after the sale. STAY AWAY! No need to respond Rich we took of our problem ourselves, thanks for nothing.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback about MotorWorld Pre-Owned. We take customer feedback seriously and always strive to provide clear communication. Our Sales Manager, Richard Moore, has been in contact with you regarding your front license plate and had left a message confirming that he as received it. Please contact Rich directly at 570.821.3708 or at [email protected] , so he can coordinate pickup at a convenient time. Thank you.
Melissa Stites is one of the most sweetest, straight forward no xx, sales person i have ever met! She will go above and beyond for you! LOVE this woman! She Rocks! Do yourself a favor, if you go here ask for her specifically! She can get you approved on anything. I'm thinking she can get me approved on a 76 Schwinn with a banana boat seat and sissy handle bars seat at Main Bike World! Get it done Melissa! 👊
Melissa Stites is one of the most sweetest, straight forward no xx, sales person i have ever met! She will go above and beyond for you! LOVE this woman! She Rocks! Do yourself a favor, if you go here ask for her specifically! She can get you approved on anything. I'm thinking she can get me approved on a 76 Schwinn with a banana boat seat and sissy handle bars seat at Main Bike World! Get it done Melissa! 👊
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great sales people, poor management. 1.5 hr, drive, (NY) $45000 spent on a used car and management decided they wouldn't give us a front license plate bracket. Probably a $50 part from their Lexus dealership. A new truck is in our future and this decision cost them a repeat costumer. We feel sorry for the sales team as they are the true losers from this deal.
Great sales people, poor management. 1.5 hr, drive, (NY) $45000 spent on a used car and management decided they wouldn't give us a front license plate bracket. Probably a $50 part from their Lexus dealership. A new truck is in our future and this decision cost them a repeat costumer. We feel sorry for the sales team as they are the true losers from this deal.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback regarding MotorWorld Pre-Owned. We apologize for your experience with our Pre-Owned management staff. Our sales manager, Richard Moore, has been in contact with you to address your concerns and we are happy to see he was able to help. Please continue to contact Richard at 570.821.3708 or [email protected] with any additional questions you may have moving forward. Thank you.
Brian was pleasure to work with great guy and will be helping in future sales
Brian was pleasure to work with great guy and will be helping in future sales
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
I felt super rushed in looking at the overall deal and the sales person was frustrated by me wanted to ensure I wasn't getting over charged and she stated she was ready to throw the towel in super unprofessional and then gap insurance which normally cost 300 to 400 dollars they snuck in and charged me 1000,
I felt super rushed in looking at the overall deal and the sales person was frustrated by me wanted to ensure I wasn't getting over charged and she stated she was ready to throw the towel in super unprofessional and then gap insurance which normally cost 300 to 400 dollars they snuck in and charged me 1000,
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback about MotorWorld Pre-Owned and take every review seriously. Our sales team, recently tried to contact you regarding your experience. At your earliest convenience, please contact our Pre-Owned sales manager, Rich Moore at [email protected] or at (570) 821-3708, so that he may address your concerns. Thank you.
Brian was very helpful in getting me in to my new vehicle. He kept in contact with me during the entire process. Everyone I worked with went above and beyond for me.
Brian was very helpful in getting me in to my new vehicle. He kept in contact with me during the entire process. Everyone I worked with went above and beyond for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service, made the process fast and easy, fought to get me the best APR.
Great service, made the process fast and easy, fought to get me the best APR.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. Safe travels!
Brian Loftus was a real pleasure to work alongside when I purchased my new wrangler every question was answered no matter how often I asked. If you are looking to purchase a new car he is the best.
Brian Loftus was a real pleasure to work alongside when I purchased my new wrangler every question was answered no matter how often I asked. If you are looking to purchase a new car he is the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle
Very professional and courteous. Efficiently moved through the process and answered all my questions. I appreciate that they are working to get me the second set of keys for my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!