Reviews
The Service Writer who handled the appointment and over
The Service Writer who handled the appointment and over saw the service was extremely personable and thorough throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very helpful and very knowledgeable and showed
They were very helpful and very knowledgeable and showed me the ends in the outs dealing with the car and after I purchased the car showing me everything about the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and friendly, and they know the answer for
Very helpful and friendly, and they know the answer for every question you have about the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was more helpful and kind than any I have
This dealership was more helpful and kind than any I have been to before, and I am in my late 60’s! Paperwork was well explained and they did a good job educating me on the car. They gave me a good price also. I recommend them, you won’t be disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Subaru
The overall experience was fair and that's because I'm used to dealing with a smaller dealership when purchasing vehicles. I felt like a number and the sales person was a little bit on the pushy side. The finance guy was fantastic and went over everything the sales person didn't cover.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always on time.
Always on time. Very friendly and professional. Comfortable waiting area. Convenient service days and hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Crosstrek
Very pleasant experience at Simmons-Rockwell. Not my first purchase at the dealership but one of the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Subaru service
Resolved backup camera glitch/ malfunction ( it wasn?t showing sensory lines for distances). A regular maintenance oil change was also done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always polite, professional, and works well with me.
Always polite, professional, and works well with me. They are eager to answer any questions I may have. They address my issues quickly and take the time to explain the what, where and why of my problems
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On-time appointment, prompt professional service,
On-time appointment, prompt professional service, comfortable waiting area. Excellent service and friendly, knowledgeable staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
