Skip to main content

Simmons-Rockwell SUBARU

(96 reviews)

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Simmons-Rockwell SUBARU from DealerRater.

Want to share your experience with this dealership?

Write a review

Bill Colegrove and Mark Miller at Simmons-Rockwell Subaru

Bill Colegrove and Mark Miller at Simmons-Rockwell Subaru did an amazing job with our sale. The 2023 Subaru Forester Wilderness is a great car, only exceeded by the professional staff that coordinated every aspect of the sale. The easiest car buying experience that we've ever had. I can't say enough about Bill, Mark, and the staff at Simmons Rockwell Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My salesman Mike Martin at Simmons Rockwell made

My salesman Mike Martin at Simmons Rockwell made everything simple and easy. I need that being 80 years old. He was respectful, helpful, & knowledgeable. I would give hime a 5 star rating and recommend him to anyone in the market for a Subura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased many new vehicles in my lifetime.

I have purchased many new vehicles in my lifetime. This was one of the easiest transactions because the '23 Subaru Ascent is a great vehicle, very comfortable, spacious, well built, rides and handles very well, and has the safety and media tech that fit my needs. The sales experience with Kyle Harkness was very good. Also with the finance manager. No high pressure. The discount on the MSRP was acceptable and I got a good trade in price. I only waited a short time before the Ascent was prepped and ready for delivery. I'm very happy with the whole process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

stacy is great!

stacy is great!!! she always goes above and beyond., this was for a warrenty job and

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing!!

Our sales person Josh Sindoni was excellent. He was very helpful and knowledgeable when we ordered a new Subaru WRX earlier this year. He did an amazing job showing and explaining to us all the options/features available when we ordered to ensure the vehicle truly fit all of our needs. While we were waiting for the vehicle to come in, Josh made sure he checked in to keep us updated on where the manufacturer was in the process of building our new Subaru and also when there was a slight delay. We greatly appreciate the top notch customer service Josh provided and the great value we received on our purchase. For all of these reasons, we will be customers for life. THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ashley, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Our sales person Josh Sindoni was excellent.

Our sales person Josh Sindoni was excellent. He was very helpful and knowledgeable when we ordered a new Subaru WRX earlier this year. He did an amazing job showing and explaining to us all the options/features available when we ordered to ensure the vehicle truly fit all of our needs. While we were waiting for the vehicle to come in, Josh made sure he checked in to keep us updated on where the manufacturer was in the process of building our new Subaru and also when there was a slight delay. We greatly appreciate the top notch customer service Josh provided and the great value we received on our purchase. For all of these reasons, we will be customers for life. THANK YOU!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Dealership

Simmons-Rockwell in Elmaira NY has been our dealer for many years. The 35 minute drive is worth it. The salesman is friendly, professional and knows his cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Daddo

Our salesman was nothing but great and we'll almost definitely be returning when we purchase our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jason Brewster very Good

In 2014 I bought a Nissan Sentry from sales consultant Jason Brewster it took many test drives returning a few times before I decided on that vehicle and Jason was very patient and he never made me feel like I was wasting his time 2022 that's why I returned to Jason to purchase my Nissan Versa and still had a great experience I even had some questions after and Jason took the time to answer them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Outback Service

Stacy is an excellent service representative. She explains everything and makes sure it?s understood. We continue to go to Simmons because of her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!