Skip to main content

Simmons-Rockwell SUBARU

(96 reviews)

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Simmons-Rockwell SUBARU from DealerRater.

Want to share your experience with this dealership?

Write a review

My salesman Mike Martin at Simmons Rockwell is awesome.

My salesman Mike Martin at Simmons Rockwell is awesome. He has always gave the best service all around. I highly recommend seeing him!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest, friendly and fair price.

Honest, friendly and fair price. Our sales rep was patient and made the purchase pleasant. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are extremely happy with our new Forester. Bill...

We are extremely happy with our new Forester. Bill Colegrove was amazing. His knowledge and enthusiasm are exceptional. He is a true asset to the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tahoe still hesitates

service chevy tahoe to remedy starting concerns. These starting concerns were present in gm/ onstar monthly reports, for many months and most recently 5/28/2021 they still continue. In addition, tahoe still has hesitation and tach reads 450rpm at say stop light. I will say the asst manager was very professional and explained concerns very well. However, the tahoe is still hesitating and Gm/onstar reports proactive alert.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

It was spitting snow and sleet when we stopped in the...

It was spitting snow and sleet when we stopped in the first time and was raining heavily when we came in to buy, and Derick came out and gave us exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible Salesman

Jeff Smith is the absolute worse salesman I've ever had. Tried to buy a car from him couldn't find him. Called for him, never answered my calls. I've heard this from several people. I'd give him a one star an take my business elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service was excellent very quick easy and painless...

Service was excellent very quick easy and painless transaction priced right and a straight forward professional sales team definitely recommend using Justin Donovan to anyone looking to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

C. Lahnum

As usual the people at Simmons Rockwell are exceptional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Our service experiences are always great....

Our service experiences are always great. Friendly-courteous staff. Mechanics well trained. We trust S-R Subaru to maintain our Legacy in top operating order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Simmons and Rockwell is a great dealership. The salesman...

Simmons and Rockwell is a great dealership. The salesman TJ was awesome. Educated, efficient and extremely helpful!! He spent time assisting me to pick out just the right one...I love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.