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Sherwood Groves Auto Group, LLC

(104 reviews)
Visit Sherwood Groves Auto Group, LLC
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 6:00am–5:00pm
Tuesday 8:30am–7:30pm 7:00am–5:00pm
Wednesday 8:30am–7:30pm 7:00am–5:00pm
Thursday 8:30am–7:30pm 7:00am–5:00pm
Friday 8:30am–5:30pm 7:00am–5:00pm
Saturday 8:30am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (570) 485-3077 (570) 485-3077
Used (570) 485-3023 (570) 485-3023
Service (570) 485-3079 (570) 485-3079

Reviews

(104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherwood Groves Auto Group, LLC from DealerRater.

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Will not take responsibility for faulty workmanship.

Will not take responsibility for faulty workmanship. Ruined the transmission on my 2017 escape. Shameful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Just traded in my Bronco Sport for an Explorer and once

Just traded in my Bronco Sport for an Explorer and once again had a fantastic experience. They had the two cars I had shown interest in parked right out front for me to compare, gave me full tours and were super helpful and friendly! The whole process was easy, enjoyable and stress free! Bonus... I got to love on their puppy, Miss Molly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would like to say a BIG thank you to Scott .

I would like to say a BIG thank you to Scott .He is very knowledgeable on the products he sells and very helpful throughout the whole buying experience. I would recommend to anyone who is looking for a new or used vehicle. Thanks again . Jim & Barb

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesman was very patient helping us find the truck we

Salesman was very patient helping us find the truck we were looking for. Nice Job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scott was a great salesman.

Scott was a great salesman. He was not pushy, very personable and knowledgeable on all the features of our new vehicle. He is more than happy to help even after the sale of our vehicle. I would recommend Scott for your next vehicle purchase. Shout out to Casey for his knowledge and help with financing and paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sherwood Groves Ford/GMC towanda, pa I had an

Sherwood Groves Ford/GMC towanda, pa I had an immediate need for a new truck as mine was totaled due to flooding. Truck inventory is horrible right now but gmctrucks.com pointed me to Sherwood Groves. First point of contact was Casey on a Wednesday with a follow up call from Scott Hinckley that afternoon. They had a truck that I was looking for and held it for me with just a good credit application. I was coming from three states away and a 6 hour drive. They had all the paperwork waiting for me when i arrived the following Monday. No high pressure sales pitch for add ons just an overall comfortable transaction. 15 mins signing paperwork and 15 mins for new vehicle overview and I was back on the road to drive 6 hours home. I would like to add Casey found me the best local financing rate and had the loan all set up waiting for my arrival. I would have to rate this new truck transaction as one of my top 2 easiest. I would have rated it a tie but my 12 hour roundtrip drive was my only minus. Outside of Sherwood Groves control. People I interacted with Casey, Scott, and Kaitlyn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great sales experience

Just picked up a 23 f350 that I had ordered through the dealership. I dealt with Devon Hack in sales. He was great to deal with and made purchasing the vehicle a great experience. Would definitely recommend stopping by if your looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had serpentine belt start to fray.

Had serpentine belt start to fray. Said they’d try to work it on a Sat morning & did. Very customer friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was the first time I purchased a vehicle from

This was the first time I purchased a vehicle from Sherwood Groves. The whole staff there was awesome. I really had fun buying my new car there. My sales agent, Devon Hack was wondering! He was very helpful, kind, full of energy and went out of his way to make my experience a good one! He was not pushy at all which is a big plus! I would recommend this dealership to everyone! I very thankful and happy knowing I found a great place and a really nice guy, Devon, to buy my cars from. And I and will continue to go there in the future for all my automobile needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Scott Hinckley did a fantastic job for us as we purchased

Scott Hinckley did a fantastic job for us as we purchased our previously owned GMC Acadia Denali. He was very knowledgable about this vehicle and patient with us as he understood that after owning our GMC Yukon Denali for 19 years, this was a very big decision for me. He was eager to answer any questions we had and up for the challenge. This is what customer service is all about. I highly recommend this salesman. Casey Corbett processed our dealer paperwork and was every bit professional and courteous as Scott was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.