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Sherwood Groves Auto Group, LLC

(106 reviews)
Visit Sherwood Groves Auto Group, LLC
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 6:00am–5:00pm
Tuesday 8:30am–7:30pm 7:00am–5:00pm
Wednesday 8:30am–7:30pm 7:00am–5:00pm
Thursday 8:30am–7:30pm 7:00am–5:00pm
Friday 8:30am–5:30pm 7:00am–5:00pm
Saturday 8:30am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (570) 485-3077 (570) 485-3077
Used (570) 485-3023 (570) 485-3023
Service (570) 485-3079 (570) 485-3079

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherwood Groves Auto Group, LLC from DealerRater.

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Great experience

Thank you for a great experience and deal, I bought my 2016 Ford fusion from Sherwood Groves and the staff was great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, Friendly, Great!

I went to Sherwood Groves Auto Group looking for a used car within my budget, being a student I had a lower budget. With their fast, friendly, and great sales team, they found me a great car within my budget. It was overall a great experience! I will be going to Sherwood Groves for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review Zoe! We appreciate the feedback. Hope all is well at college!

Fast, friendly, and great!

I came to Sherwood Groves looking for a used car within my budget. Their friendly and great sales team were able to find me the perfect car and give me a great deal and stayed within my budget! Overall it was an outstanding experience. I will be going back to Sherwood Groves Auto Group for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very accommodating sales and service dept.

Recently bought a 2010 ram pre-owned truck from Chris Case. Awesome sales personality and made it seem like we where friends for years. Very accommodating dealer, for living 2hrs away Chris met me half way for a test drive and also for purchase day. Hands down a great place for sales and service and they always put customer first, and it really shows. Thanks alot Chris and I sure will be a loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Tim! Thanks for the good review. We take the Feedback we get from our customers very seriously and are happy to hear you had a good experience. Hope you enjoy your new Truck!!

Great Service and Great Deals

I got great service. They got me a great price and got me a low interest loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review! We take the feedback we receive from our customers very seriously. We're really happy to hear you were satisfied with your experience. Have a great day and enjoy your new ride!

Absolutely Amazing Team

We purchased our daughters first car today from Sherwood Groves Auto Group. I found the car on cars.com and couldn't believe my eyes. It was everything my daughter was looking for and more. Everyone was absolutely wonderful. They knew we were coming and had the car ready for the test drive, offered us drinks while we waited for the paper work and did everything possible to make sure we got what we came for. I was pre-approved with my personal bank at a good rate...they beat that rate for us and we drove away today. We couldn't be happier with the hospitality and service and will recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your feedback. Thank you for sharing your story! We hope your daughter enjoys her new vehicle.

Good Ole' Country Down Home Ford 5 STAR Dealer

I went to this dealership to look and ended up buying that day an F-350 Super Duty Ford. From the time our salesman Chris walked up to us and said hello I liked him. They are not pushy salesman and they also do not praise up and down their sales. They want their customers to be comfortable and happy. When picking up the truck one of the owners Brandon introduced himself and made a point to say Thank you, which was really nice. You could not tell Brandon was an owner as he works along side his guys and he makes sure your happy. We are trading a Ford Taurus next year and we would definitely go back to Sherwood Groves. Casey in the Financing cannot beat the service he gives also. I would be number 1 on their list to express our outstanding Customer Service we received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, thank you for your feedback. We truly appreciate when our customers take the time to share their experiences. Hope you enjoy your F-350 and look forward to working with you in the future!

Happy Customer

Thrilled with my experience at Sherwood Groves. Just bought a 2015 Ford F-150 and I love it. My salesman worked hard to get my payments where I wanted them. They ended up giving me a great deal on the truck. Overall, it was a great experience. I never felt pressured into buying and all the employees were very kind to me. I'd recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate hearing from our customers and we're glad you had a great experience. Enjoy your new truck!

S.johnson

The service department sucks stay away. Worst service I ever had. I took my truck over to get fixed and it looked worse after the repair. Long story short after 4 times of them trying to fix it it still looked worse than when I took it in. They left fish eyes all over the hood.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Very sorry to hear you had a bad experience. We'd love to discuss this further. Please call the dealership at 570-265-2107.

New Explorer Driver

Sherwood Groves is an excellent dealer. Their sales staff is very nice, helpful and knowledgeable, Their service department runs well and they are very accommodating. This is the second vehicle in two years that we have purchased. Two years ago we bought a 2013 F-150 and got a great deal, however my wife didn't want to drive the truck so we traded it in for a 2016 Explorer. They didn't have one we wanted so we ordered one and it came in quick.(4-5 wks) Our sales person Chris Case was excellent in handling this sale, he answered all of our questions and was very patient with us. Sherwood Groves vehicles are reasonably priced and everyone there is very friendly. I recommend Sherwood Groves to all who want friendly service, knowledgeable staff and a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your honest review! We appreciate the feedback and your continued business.