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Lipton Toyota

4.3
(2,585 reviews)
Visit Lipton Toyota
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–9:00pm 7:30am–4:00pm
Sunday 10:00am–7:00pm 8:00am–4:00pm

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New (877) 466-8064 (877) 466-8064
Used (888) 375-5754 (888) 375-5754
Service (888) 847-4913 (888) 847-4913

Inventory

See all 215 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2004.
It is our mission to create the most pleasant auto buying and ownership experience. We strive to exceed your expectations before during and after the sale. Here are just a few reasons for doing business with the Lipton Family: We are an award-winning dealership for both Sales and Service winning the Toyota President's Award for 13 consecutive years. We offer $0 Down Leases to qualified buyers 1000 vehicles to choose from and special financing to meet your needs! We speak English Spanish Portuguese and Creole.

Get our BEST DEAL Through our INTERNET DEPARTMENT CALL NOW!
You'll Love it at Lipton! Open 7 days a week. Shop 24/7 @ www.LiptonToyota.com

Service center

Phone number (888) 847-4913

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–4:00pm
Sunday
8:00am–4:00pm

Meet our employees

View all 38 employees View less employees

Reviews

4.3
(2,585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lipton Toyota from DealerRater.

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1.0

Unfriendly, untrustworthy.

Unfriendly, untrustworthy. overcharge to meet quotas, long wait times-no food, don’t wash car.

1.0

Unfriendly, untrustworthy.

Unfriendly, untrustworthy. overcharge to meet quotas, long wait times-no food, don’t wash car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I have used Lipton Toyota for 20 years and have always

I have used Lipton Toyota for 20 years and have always been very pleased with the service and people.

5.0

I have used Lipton Toyota for 20 years and have always

I have used Lipton Toyota for 20 years and have always been very pleased with the service and people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

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1.0

If I could give this place a negative review I absolutely

If I could give this place a negative review I absolutely would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomorrow. I offered to make a deposit to hold the car-she told me no everything was good and that I would get a call from a salesman. I check in at 11:00 the next day, let her know I was going to get off at 4:00 to make it down there sooner and make sure everything was still ok since it’s a 2 hour drive. She told me “ok”. At 4:04 I was told do not come there was someone there to buy the car. I was livid. I offered a deposit to hold it was denied that option and they sold it 4 minutes after the knew I was leaving. Way too ironic. My husband talks to the manager “Ana” who informs him they received a deposit for it at 4:01 for it to be shipped. And apologized said we shouldn’t have been denied a deposit. He was told he was going to get a call back. Now every time he calls the dealership to follow up with management they hang up the phone on him. Shady business dealing. I knew it was all too good to be true-that’s why I kept following up. They literally had a deal with me-but took another likely “better” deal. Avoid this dealership at all costs!

1.0

If I could give this place a negative review I absolutely

If I could give this place a negative review I absolutely would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomorrow. I offered to make a deposit to hold the car-she told me no everything was good and that I would get a call from a salesman. I check in at 11:00 the next day, let her know I was going to get off at 4:00 to make it down there sooner and make sure everything was still ok since it’s a 2 hour drive. She told me “ok”. At 4:04 I was told do not come there was someone there to buy the car. I was livid. I offered a deposit to hold it was denied that option and they sold it 4 minutes after the knew I was leaving. Way too ironic. My husband talks to the manager “Ana” who informs him they received a deposit for it at 4:01 for it to be shipped. And apologized said we shouldn’t have been denied a deposit. He was told he was going to get a call back. Now every time he calls the dealership to follow up with management they hang up the phone on him. Shady business dealing. I knew it was all too good to be true-that’s why I kept following up. They literally had a deal with me-but took another likely “better” deal. Avoid this dealership at all costs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

If I could give this place a negative review I absolutely

If I could give this place a negative review I absolutely would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomorrow. I offered to make a deposit to hold the car-she told me no everything was good and that I would get a call from a salesman. I check in at 11:00 the next day, let her know I was going to get off at 4:00 to make it down there sooner and make sure everything was still ok since it’s a 2 hour drive. She told me “ok”. At 4:04 I was told do not come there was someone there to buy the car. I was livid. I offered a deposit to hold it was denied that option and they sold it 4 minutes after the knew I was leaving. Way too ironic. My husband talks to the manager “Ana” who informs him they received a deposit for it at 4:01 for it to be shipped. And apologized said we shouldn’t have been denied a deposit. He was told he was going to get a call back. Now every time he calls the dealership to follow up with management they hang up the phone on him. Shady business dealing. I knew it was all too good to be true-that’s why I kept following up. They literally had a deal with me-but took another likely “better” deal. Avoid this dealership at all costs!

1.0

If I could give this place a negative review I absolutely

If I could give this place a negative review I absolutely would. I dealt with Geri. My husband worked up a deal, even trade in my car. I was told at 8:02 pm that everything was good to go, just come in tomorrow. I offered to make a deposit to hold the car-she told me no everything was good and that I would get a call from a salesman. I check in at 11:00 the next day, let her know I was going to get off at 4:00 to make it down there sooner and make sure everything was still ok since it’s a 2 hour drive. She told me “ok”. At 4:04 I was told do not come there was someone there to buy the car. I was livid. I offered a deposit to hold it was denied that option and they sold it 4 minutes after the knew I was leaving. Way too ironic. My husband talks to the manager “Ana” who informs him they received a deposit for it at 4:01 for it to be shipped. And apologized said we shouldn’t have been denied a deposit. He was told he was going to get a call back. Now every time he calls the dealership to follow up with management they hang up the phone on him. Shady business dealing. I knew it was all too good to be true-that’s why I kept following up. They literally had a deal with me-but took another likely “better” deal. Avoid this dealership at all costs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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1.0

Horrible customer service, was told no deposit required

Horrible customer service, was told no deposit required to hold a car which seemed odd. Right before leaving the car was sold. “ Geri “ was wrong in almost everything said to us. Calling the dealership to understand what happened resulted in being hung up on three times.

1.0

Horrible customer service, was told no deposit required

Horrible customer service, was told no deposit required to hold a car which seemed odd. Right before leaving the car was sold. “ Geri “ was wrong in almost everything said to us. Calling the dealership to understand what happened resulted in being hung up on three times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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4.0

Service is always very good.

Service is always very good. However, trying to schedule an appointment on the web was impossible. When I used the chat feature because I could not get an appointment to work I was told I would be contacted by a service representative. No one ever called. I ended up making the appointment on the telephone instead.

4.0

Service is always very good.

Service is always very good. However, trying to schedule an appointment on the web was impossible. When I used the chat feature because I could not get an appointment to work I was told I would be contacted by a service representative. No one ever called. I ended up making the appointment on the telephone instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We're glad Jorge was able to help, and we hope to see you again!

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5.0

Service is good.

Service is good. Professional and I think they know their cars. I recommend it. Service r prompt enough

5.0

Service is good.

Service is good. Professional and I think they know their cars. I recommend it. Service r prompt enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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3.0

They remove the covering in the trunk and they didn’t

They remove the covering in the trunk and they didn’t replace it and it was very messy. I have to fix it myself.

3.0

They remove the covering in the trunk and they didn’t

They remove the covering in the trunk and they didn’t replace it and it was very messy. I have to fix it myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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4.0

Regular service is fair and honest.

Regular service is fair and honest. Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so I have to assume it’s a bit higher than a regular auto mechanic at the industrial park! But at this point they have you over a barrel, so I agree to the repairs , or in this case, the rear brake pads replacement. All in all, they do the work quickly and you get your car back in a timely manner. Much faster than the independent mechanic.

4.0

Regular service is fair and honest.

Regular service is fair and honest. Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so I have to assume it’s a bit higher than a regular auto mechanic at the industrial park! But at this point they have you over a barrel, so I agree to the repairs , or in this case, the rear brake pads replacement. All in all, they do the work quickly and you get your car back in a timely manner. Much faster than the independent mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

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1.0

Incompetent mechanics and a cocky service manager Andrew

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told they fixed it at no additional charge out of the kindness of their heart. I’ll be buying a new Highlander in the future because I like the vehicle. But it won’t be from Lipton. It’s really a shame how the dealership has declined. But it is what it is!

1.0

Incompetent mechanics and a cocky service manager Andrew

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told they fixed it at no additional charge out of the kindness of their heart. I’ll be buying a new Highlander in the future because I like the vehicle. But it won’t be from Lipton. It’s really a shame how the dealership has declined. But it is what it is!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, David, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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