Reviews
Price for a used vehicle came to $10,000 over advertised price, $2000 of which was tag and title, so $8000 in dealer fees. That’s BEYOND ridiculous!! Also the sales manager was extremely rude!!
Price for a used vehicle came to $10,000 over advertised price, $2000 of which was tag and title, so $8000 in dealer fees. That’s BEYOND ridiculous!! Also the sales manager was extremely rude!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.
I had a great experience with my sale representative very professional and nice I would recommend any one to deal with that sale person Al Hernandez.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience. It’s great to hear your sales representative was professional and friendly. Enjoy your new Toyota Grand Highlander Hybrid, and thank you for recommending us.
Do not return phone calls, or do what they say they’re going to do. Once they get your money, they’re done with you. Not a very good way to do business.
Do not return phone calls, or do what they say they’re going to do. Once they get your money, they’re done with you. Not a very good way to do business.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Typical of them! They have my email address . They charged me $399 for air in my tires
Unacceptable, Bait-and-Switch Tactics - Sold the Car While I Was Negotiating! My experience with Lipton Toyota was a complete waste of time and profoundly disappointing. I was actively negotiating the purchase of a 2018 Toyota Rav4 XLE on Tuesday, Oct. 21, 2025. I had a written offer on the table, but had to leave without finalizing due to an appointment. I asked my salesperson, Jose Suarez, if he could give me until Friday, the 24th, to finalize negotiations. He agreed and gave me his business card. Despite clear interest, the dealership sold the car out from under me without so much as a phone call or email warning. I only found out when I was called by a female staff member who wanted to know about my experience at the dealership, and what it would take for them to gain my business. Five minutes later, a different female staff member called me and informed me the Rav4 was sold within 2 days! No communication from my salesperson, Jose Suarez. Instead of maintaining professional communication, he completely ghosted me and, without any notification whatsoever, sold the vehicle to another party. This is not just poor customer service—it's unprofessional and unethical business practice. The lack of respect for a serious buyer’s time is stunning. If you are looking for a dealership that values transparency and honesty, do not go here. They demonstrated they are only interested in a quick sale, regardless of how they treat potential customers.
Unacceptable, Bait-and-Switch Tactics - Sold the Car While I Was Negotiating! My experience with Lipton Toyota was a complete waste of time and profoundly disappointing. I was actively negotiating the purchase of a 2018 Toyota Rav4 XLE on Tuesday, Oct. 21, 2025. I had a written offer on the table, but had to leave without finalizing due to an appointment. I asked my salesperson, Jose Suarez, if he could give me until Friday, the 24th, to finalize negotiations. He agreed and gave me his business card. Despite clear interest, the dealership sold the car out from under me without so much as a phone call or email warning. I only found out when I was called by a female staff member who wanted to know about my experience at the dealership, and what it would take for them to gain my business. Five minutes later, a different female staff member called me and informed me the Rav4 was sold within 2 days! No communication from my salesperson, Jose Suarez. Instead of maintaining professional communication, he completely ghosted me and, without any notification whatsoever, sold the vehicle to another party. This is not just poor customer service—it's unprofessional and unethical business practice. The lack of respect for a serious buyer’s time is stunning. If you are looking for a dealership that values transparency and honesty, do not go here. They demonstrated they are only interested in a quick sale, regardless of how they treat potential customers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very nice appeal to people And very professional sales person I would recommend it this please.
Very nice appeal to people And very professional sales person I would recommend it this please.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Lipton Toyota. It's great to hear that we were able to assist you and that you had such a positive experience.
Very professional! He is a real person, very understanding and ensured I was satisfied with purchase. He worked along with me.
Very professional! He is a real person, very understanding and ensured I was satisfied with purchase. He worked along with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Lipton Toyota! Please let us know if we can be of any more assistance.
Service advisor very knowledgeable and professional and helpful. I like that we can schedule appointments online
Service advisor very knowledgeable and professional and helpful. I like that we can schedule appointments online
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lipton Toyota.
Im more than happy with my 4runner, sales agent Yoandry was very helpful! All team in general was amazing. I recommend this place with my eyes close. 10/10 thank you guys! Im Definitely passing by to share some cuban flan with you all.
Im more than happy with my 4runner, sales agent Yoandry was very helpful! All team in general was amazing. I recommend this place with my eyes close. 10/10 thank you guys! Im Definitely passing by to share some cuban flan with you all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Lipton Toyota takes care of our family car needs. When we go, we are greeted warmly and our service advisor listens to what our needs are to get the service we require-nothing more.
Lipton Toyota takes care of our family car needs. When we go, we are greeted warmly and our service advisor listens to what our needs are to get the service we require-nothing more.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great service The service was phenomenal. I would recommend this dealer to friends and relatives.
Great service The service was phenomenal. I would recommend this dealer to friends and relatives.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.