Reviews
The dealership staff are very personable and my service experience is always smooth at this dealership.
The dealership staff are very personable and my service experience is always smooth at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
I don't believe I had any interaction with Tony Hamilton so it wouldn't be fair to rate him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review—we truly appreciate it. We completely understand your comment and appreciate your honesty. We also hope that some of our team members who may not have met expectations this time can make it up to you on your next visit. Wishing you all the best, and we look forward to seeing you again!
The service at North Penn Mazda is always wonderful. Robert provided great communication and got my car done fast.
The service at North Penn Mazda is always wonderful. Robert provided great communication and got my car done fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We are happy to hear that Robert took great care of you and got your car back to you quickly. We appreciate your continued business and look forward to your next visit!
Everyone was so pleasant to us. Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away. I am very happy with my Mazda cx-5!
Everyone was so pleasant to us. Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away. I am very happy with my Mazda cx-5!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are thrilled to hear that Alyssa and John provided such a pleasant experience for you. We take great pride in our post-purchase support, so it’s wonderful to know Alyssa has been able to assist with all your follow-up questions. Enjoy your new Mazda CX-5!
I recently took my car in for maintenance at North Penn Mazda, and the service was outstanding. The service advisors were professional, transparent about the work needed, and kept me updated throughout the process
I recently took my car in for maintenance at North Penn Mazda, and the service was outstanding. The service advisors were professional, transparent about the work needed, and kept me updated throughout the process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi DMBEENER, thank you for the 5-star rating! We’re thrilled to hear that Tony, Amanda, Wil, and Caitlin provided the professional and transparent service we strive for at North Penn Mazda. Keeping you updated and comfortable with the work being done is always our top priority. We appreciate your business and look forward to seeing you at your next maintenance visit!
Everyone I dealt with was so helpful and polite. Everything went so smoothly, I was extremely satisfied with my experience.
Everyone I dealt with was so helpful and polite. Everything went so smoothly, I was extremely satisfied with my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, MREIFENSTEIN! We’re thrilled to hear that everyone you worked with was helpful and polite, and that your experience went smoothly from start to finish. Providing a seamless and enjoyable process is always our goal, so it means a lot to know we delivered. We truly appreciate your support and look forward to assisting you again in the future! 🚗
Dan was patient, knowledgeable and informative. Wil was very helpful. I will always recommend N.P. Mazda
Dan was patient, knowledgeable and informative. Wil was very helpful. I will always recommend N.P. Mazda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, DROTHSIX! We’re so glad to hear that Dan provided a patient, knowledgeable, and informative experience, and that Wil was able to assist along the way. That’s exactly the kind of teamwork we strive for. We truly appreciate your recommendation of N.P. Mazda and look forward to helping you again in the future! 🚗
Tony is the best! I have bought 3 cars now from this dealership and will continue to come back!
Tony is the best! I have bought 3 cars now from this dealership and will continue to come back!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We are incredibly honored that you’ve chosen us for your last three vehicles. Providing a seamless experience is what we strive for, and it’s wonderful to hear that Tony has taken such great care of you over the years. We look forward to seeing you again for number four down the road. Thank you again!
The sales people were very patient about my driving the different models and didn't put any limit on test driving the different models.
The sales people were very patient about my driving the different models and didn't put any limit on test driving the different models.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re glad to hear our team gave you the time and flexibility to explore different models at your own pace. We believe finding the right vehicle should never feel rushed, so it’s great to know that came through during your visit. If you have any more questions or need further assistance, we’re always here to help—enjoy the ride!
They worked with us to get a good price for a repair that was on a bulliten.
They worked with us to get a good price for a repair that was on a bulliten.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate the feedback! It was a pleasure working with you to get that repair sorted out at a price that made sense. Our team always strives to be transparent and helpful, so we’re happy to hear you had a good experience. Safe travels out there!