Reviews
Great Customer Service
Fast friendly service. Patty Kleber (Sales Manager) saw that I was there and went out of her way to spend time with me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Terence! We strive to provide excellent customer service, and we're glad that this was the case for you during your visit with Patty. Please let us know if there's anything else we can do for you! Best, Mike Deguida Internet Sales Manager (215) 244-9300
Excellent service
How friendly Joanne was and very helpful as I walk with a cane great lady she's the first person to greet u she's the best. Also A lan came over while I was waiting to make sure everything was ok
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joan, we are truly grateful for this awesome review! We are thrilled that Joanne was able to take care of you. She is a great asset to our team and we appreciate him providing you with the service that you deserve. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Stefanie Abate Customer Relations Manager (215) 244-9300
Great Service
This is my second vehicle from Faulkner and both times there was a smooth process. I truly appreciate the assistance Paul provided to my husband & I from the time we entered the building and until I drove off the lot. The detail he provided about the various vehicles help us to narrow down what we really wanted. Also the building remodel looks good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Leslie. We are very happy to hear that Paul and the rest of the team could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Deguida Internet Sales Manager (215) 244-9300
The Place to Buy
Mike Villari was incredibly helpful and responsive to my requests/needs. I mentioned I did not have a lot of time and had already shopped pricing around and he had all the information needed w/ no games.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrew, we appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Mike Deguida Internet Sales Manager (215) 244-9300
Personal & Friendly Service
My appt was for 830AM. I met with Shannon who took care of getting my information. He then discussed what was recommended for my car. He was very professional & personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone, John. We believe in friendly and professional customer service and I'm glad that our team made such a great impression on you. Thanks for your recommendation and please let us know if there's anything else we can do for you. Stefanie Abate Customer Relations Manager (215) 244-9300
service
It was done in a timely manner. We were informed there was a recall and it was taken care of at the same time as we were there for an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barry, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Take care! Stefanie Abate Customer Relations Manager (215) 244-9300
Good service, comfortable waiting areas
My salesman, Mike Villari was very helpful and professional and gave me a good price for my new Prius 4 touring. He helped me after the sale by giving me instructions on the complicated high tech electronics.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sheldon and thank you for this excellent feedback! We're excited to hear that Mike was able to work out a very good deal for you! Here at Faulkner Toyota Trevose, we make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We look forward to working with you again and hope that you enjoy your new Prius 4! Mike Deguida Internet Sales Manager (215) 244-9300
Excellent!
Excellent dealership! Very professional! I purchased a great vehicle at a great price (2008 Hyundai elantra). The value they gave me for my trade-in was well above what I expected. I wish I had conducted business with this dealership sooner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Deguida Internet Sales Manager (215) 244-9300
Great service
I thought mike v was very professional and one of the best sales men there at Toyata. I would definitely refer my friends and family to him, he made leasing a car stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Megan! We are very pleased to hear that Mike could make your car shopping experience so stress free. We appreciate your referrals and if you need anything else in the future, please feel free to come back and visit us any time! Best, Mike Deguida Internet Sales Manager (215) 244-9300
Great Service
Because my car is getting older, there were numerous items that needed to be fixed/replaced - belts, filters, AC/Heating service, etc. - I have always felt I could count on my Service Manager to give me an honest accounting of what service is needed and I appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lauren, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Stefanie Abate Customer Relations Manager (215) 244-9300