Reviews
Awesome service!
From the moment I walked in I didn't feel pressured. Everyone I met was very nice. Being a women on my own at the dealership, I can sometimes feel intimidated, but I did not. My salesmen Stuart Saull was wonderful. I would highly recommend him if you are in the market for a used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us! I am happy to hear that Stuart was able to provide you with the pressure free service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Mike Deguida Internet Sales Manager (215) 244-9300
clean facilities, friendly staff, ample inventory
my salesman Marc H., affable, very courteous no pressure sales pitch plenty of inventory from which to choose smooth transition into new car
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Barbara! Thank you for taking the time to write about your experience. It's great to know Marc was able to provide you with the pressure-free, courteous and efficient service Faulkner Toyota Trevose is known for. Please feel free to call or stop by if there is anything else we can do to help you. Mike Deguida Internet Sales Manager (215) 244-9300
Lease a 2016 Toyota 4-Runner
Would highly rate this dealer and the service I received. Our Sales Person (Phil Gersh). Phil treated my wife (Stefanie) and I very nicely. Even gave us lunch and let us test drive a number of trucks. He went over the positives / negatives related to each trunk. This was the fifth truck I leased from Faulkner and Phil leased me the last two. Plus, the GM Jim Casey also stopped by - he had leased me a few cars too - just to say high help ensure we got the best lease we could @ a manageable price. I look forward to my next lease with Faulkner Toyota and I would recommend this dealer to my friends!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you so much for the outstanding review of your experience at our dealership and especially with Phil. All of the employees appreciate your loyalty to Faulkner Toyota Trevose. Thanks for your recommendation as well and enjoy your new 4 runner! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Phil, Jim or myself. Mike Deguida Internet Sales Manager (215) 244-9300
Fantastic Service, Kind People
The people I worked with were very personable and understanding, particularly Michael. He was extremely helpful every step of the way and very accommodating. He knew the answers to all of my questions and was able to help me choose my new car. I am very happy with his level of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gohar, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Michael was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we hope you're enjoying yours. We look forward to seeing you again. Mike Deguida Internet Sales Manager (215) 244-9300
Great customer service & an easy buying experience
They took me right in when I arrived without an appointment. They understood my frustration at having a dead battery on a 10 month old car & vowed to resolve the matter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating of our service department, Deborah. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Stefanie Abate Customer Relations Manager (215) 244-9300
Over great experience!
I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do was show up to the dealership and finalize paper and pick my brand new car up. I would recommend anyone looking for a car to email Mike Villari at mvillari@faulknertoyota.com for the best deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michelle, congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know Mike did a great job in assisting you in your purchase. It is imperative to us that we make the car-buying experience seamless and efficient. Please feel free to contact us if you have any questions on your new vehicle. Mike Deguida Internet Sales Manager (215) 244-9300
great service clean facilities
took me right in and took care of me . I ended up buying a new vehicle from Faulkner. Totally happy with everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review, David. I'm very happy to hear about your positive experience at Faulkner Toyota Trevose. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please call us! Mike Deguida Internet Sales Manager (215) 244-9300
Great customer service.
Everything from walking in the door, meeting with my sales person, and leaving with a very nice car at a reasonable price. Many thanks to all involved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregg, we love hearing about customers who have a great experience at Faulkner Toyota Trevose and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Mike Deguida Internet Sales Manager (215) 244-9300
Great place to buy a vehicle & service is amazing!
The few times I've been there the staff members are courteous and friendly. I haven't had to wait and my vehicle is always finished when promised...usually earlier! I love that I don't have to pay for regular maintenance! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that's what you have received each visit. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Stefanie Abate Customer Relations Manager (215) 244-9300
My salesman David Rice got me through the process:)
From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David helped through the entire process. The financing team were trying to help me as I hadn't had credit in years. I got a little frustrated and afraid that I wouldn't be able to go home with the awesome car I wanted so badly but David was there with a smile and a hug telling it would work out. He was right and all of the hard work that both David and the financing team put forth did end with me leaving with the car of my dreams. I would recommend David Rice and Faulkner Toyota to anyone looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandy, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that David went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure that he hears of your kind words. All of us at Faulkner Toyota await your return. Please let us know how we may be able to help next! Mike Deguida Internet Sales Manager (215) 244-9300