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Faulkner Toyota Trevose

(2,496 reviews)
Visit Faulkner Toyota Trevose
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award

Reviews

(2,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Toyota Trevose from DealerRater.

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Very Satisfied

Thanks to everyone on your staff at Faulkner Toyota very satisfied and very happy with my New RAV4 every one was very Helpful and Gus was the Best Thanks Again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Bruce made this experience quick and easy. It was a pleasure working with Him and the rest of the staff. Highly recommend Faulkner Toyota for anyone looking to buy or lease a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

We had a great experience all around. Phil our sales rep was great and not pushy at all. He asked what we were looking for and what would work for us. And with Mike’s help they weee able to get us a great fit. All of the employees were great. We would highly recommend Faulkner Toyota to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Faulkner Toyota

Stuart Saull was very pleasant and helpful. He thoroughly explained how to work features I was not familiar with, and I was happy with the price of the car. I am enjoying it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

Great price amazing warranty just would have liked to process to be less time consuming but friendly staff we are happy with our new car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We appreciate you giving us the opportunity to improve by leaving feedback, and we hope to be of assistance in the future. Take care!

Lost trust

I have my fog light is out for almost year. I did 3 services with you before and it was never changed. When I did 30k service which is paid service now they pointed out everything wrong with car. Sorry new cars don't get bad at 30k only. This Incident made me not to go back anymore for service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us regarding your recent experience at Faulkner Toyota. We apologize that you had a less than stellar experience as we strive for excellence in both sales & service. We want to hear about what happened and would like to help correct any problems you may have had. Please feel free to contact the department manager as soon as you can so we can be more assistance. We look forward to hearing back from you!

Excellent

Good services, good prices, I Loved Toyota!!!!! Very nice waiting area, Employees meet the customers with smile 😊 and they watch my kids until I choose my car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

Nice and easy

Bought from Faulkner. They made it very simple and quick. May be the fastest car but I’ve ever had. I’d go back for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're glad to hear that you found our team here at Faulkner Toyota Trevose so helpful. We hope to be of service to you again! Take care!

Excellent condition

Clean environment, David and John did excellent works, happy with that. While another sale person tried pushing to buy warranty plans by all means, not nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Toyota CHR

It was great experience! All services work excellent and take care about customers with respect, fast and highly professional. I would recommend strongly Faulkner Toyota on Trevose to all my friend.. My new car looks great and the price was highly reasonable. Special thanks for Marc Handelsman and Jason Brown for their incredible service !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!