Reviews
They aren't very interested in selling you a new car for...
They aren't very interested in selling you a new car for 50k unless you buy a mandatory protection package for almost 4 grand. Good thing there are plenty of other dealers who will. Never doing business with them again.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Alex, we are sorry to hear that you had this experience. Many of our guests find great value in the Scott protection package for their vehicle investment. We appreciate the feedback you've provided that Tiffany was a friendly and helpful product consultant. It is regrettable we could not come to an agreement, and we wish you well in your vehicle search.
Sales person Robia was excellent and knew her stuff. She...
Sales person Robia was excellent and knew her stuff. She got answers promptly and made sure we were happy. We had roof rails installed and they were very quick and easy in terms of turn around time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear you're 5-star satisfied. Thanks to Robia for commitment to our mission - thoughtful service that earns your excellent feedback. We appreciate you!
Jeff Belack & all of the members of the The Scott KIA...
Jeff Belack & all of the members of the The Scott KIA Team just provided us with the most pleasant & professional example of excellent customer service that we have ever experienced. A co-worker of ours has been telling us for years that we should be going here for our KIAs and, fortunately, this time we finally took her advice! We are now thrilled with our brand new 2021 KIA Sorento-S Hybrid and plan to continue to visit Scott KIA in Springfield, PA for service as well. Thank you again Jeff, Paula and all the other members of the Scott KIA Family Kay & Stew Pittenger Conshohocken, PA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kay and Stew, wow, thank you so much for sharing your story - we are blown away by your compliments! Kudos to Jeff, Paula, and the team for earning your complete 5-star satisfaction. That's our commitment to thoughtful service in action, and we're so glad you can feel the difference here at Scott. Enjoy every mile in your beautiful new Sorento! And big thanks to your coworker for their confident recommendation :)
My wife and I really enjoyed working with Hassan he’s a...
My wife and I really enjoyed working with Hassan he’s a man of his word. We agreed on a price over the phone I came in signed the papers with no Dealership hassle. Drove off with a beautiful Kia Sorrento. Thank you so much Hassan and Scott Kia for the great experience at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It sounds like transparency and convenience are important to you, Paul so we're glad to hear that Hassan made your car shopping easy. It's all part of thoughtful service, and showing we appreciate you and value your time. Thanks so much for choosing Scott Kia, and congratulations on your family's gorgeous new Sorento!
Scott Kia Of Springfield was absolutely the best service!...
Scott Kia Of Springfield was absolutely the best service! Jeff was the right person to go to for a car and i couldn’t be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to receive your feedback! Thank you for sharing how Jeff and Paula made your car shopping a 5-star success. Wishing you congratulations and many happy miles ahead :)
Hassan was extremely professional and helpful when he...
Hassan was extremely professional and helpful when he helped me find my new lease. I leased my last KIA 3 years ago from him and I have no doubt I will be using him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe, thanks for sharing your Kia lease experiences with us! It's exciting to hear that Hassan has earned your complete satisfaction and our opportunity to welcome you back. Wishing you many happy miles, 'til we see you again!
Chris Southard gave me and my Wife great service. Guys...
Chris Southard gave me and my Wife great service. Guys like him makes wait time feel like no time. Very nice person and very understanding great Job
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent, thank you for sharing your compliments for Chris! Our commitment to thoughtful service means we value your time, comfort, and convenience when you're our guest. No doubt, your feedback will make our team's day :)
Friendly and courteous sales people, nice showroom and...
Friendly and courteous sales people, nice showroom and good dealer reputation. No pressure and very fair prices! Very easy to work with on all aspects. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome to hear! We are committed to thoughtful, professional service so your car shopping is a smooth sailing success... and we're glad you agree. Congratulations on your new Kia :) Thank you for sharing your 5-star compliments for our team at Scott; it's our pleasure to welcome you!
Pandemic safety measures made me comfortable. Dan was...
Pandemic safety measures made me comfortable. Dan was courteous and straightforward, no nonsense and easy to work with. We got the best vehicle for our family. The Telluride S checked all the boxes. I am so grateful to have the opportunity own my Telluride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Julia, we are thrilled! It was our pleasure to help you find the perfect family SUV, the amazing Kia Telluride S, so you could drive off with a smile. Thank you for sharing how Dan and the team made you feel comfortable, and provided thoughtful service to make your dream car a reality. Thank you for choosing Scott Kia, we appreciate you!
Great Experience with a Great Team great experience great...
Great Experience with a Great Team great experience great team Wonderful experience with wonderful people in a wonderful location in a wonderful neighborhood and fresh
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thanks for sharing your experience with us... we're thrilled to hear our friendly team has earned your 5-star satisfaction!