Reviews
The staff was very friendly and sent updates throughout the day. Our vehicle was ready in a very timely manner!
The staff was very friendly and sent updates throughout the day. Our vehicle was ready in a very timely manner!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re glad to hear our team was friendly, kept you updated throughout the day, and had your vehicle ready in a timely manner. We truly appreciate your business and look forward to assisting you again at Chapman Nissan!
Only deal with Chapman Nissan since I bought my car from them. I am very happy with their service/.
Only deal with Chapman Nissan since I bought my car from them. I am very happy with their service/.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty and kind words! We truly appreciate that you’ve trusted Chapman Nissan since purchasing your vehicle with us. We’re glad to hear you’re very happy with our service, and we look forward to continuing to take great care of you for years to come!
I have come to know Dwayne personally. We have gone beyond the customer phase and have talk about othr things during the stay. Like marriage, parenting, and spiritual things. He also seems to be a down to Earth Person.
I have come to know Dwayne personally. We have gone beyond the customer phase and have talk about othr things during the stay. Like marriage, parenting, and spiritual things. He also seems to be a down to Earth Person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such thoughtful feedback! We’re honored to hear that Dwayne Thompson has made such a meaningful connection with you. Building trust and genuine relationships beyond the service experience is something we truly value. We appreciate your kind words about his character and look forward to continuing to serve you at Chapman Nissan.
Great customer service. Everything was explained and the work was done quickly. I appreciate the hard work.
Great customer service. Everything was explained and the work was done quickly. I appreciate the hard work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad to hear you received great customer service, that everything was clearly explained, and your work was completed quickly. We truly appreciate your recognition of our team’s hard work and look forward to serving you again at Chapman Nissan!
I’m not sure I paid for break diagnosis, and it appears that tech were guessing and I paid for their guessing , it turned out 2 bolts were bad and was chargers $650
I’m not sure I paid for break diagnosis, and it appears that tech were guessing and I paid for their guessing , it turned out 2 bolts were bad and was chargers $650
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
It's all about my salesman, Warren Crooks. For 12 years now, Warren has been my salesman. Every 3 years he does all he can to get me in the car I want, which he did again.
It's all about my salesman, Warren Crooks. For 12 years now, Warren has been my salesman. Every 3 years he does all he can to get me in the car I want, which he did again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your incredible loyalty and kind words! We’re honored that Warren Crooks has earned your trust for the past 12 years. It’s wonderful to hear he continues to go above and beyond every few years to help you get the vehicle you want. We truly appreciate your continued support and look forward to helping you again at Chapman Nissan!
Thank you for your top notch and speedy service. You are trained professionals. I will be back.
Thank you for your top notch and speedy service. You are trained professionals. I will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re glad to hear you had a top-notch and speedy experience with our team. Your recognition of our trained professionals means a lot to us. We truly appreciate your support and look forward to welcoming you back to Chapman Nissan!
Service associates were super professional and kept me updated on the status of my vehicle
Service associates were super professional and kept me updated on the status of my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad to hear our service team was super professional and kept you updated throughout your visit. We appreciate your recognition of Chris Juaquee and our team, and we look forward to serving you again at Chapman Nissan!
Daniel was very helpful & explained all things done to my car. i would definitely recommend Chapman & Daniel’s service
Daniel was very helpful & explained all things done to my car. i would definitely recommend Chapman & Daniel’s service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We’re glad to hear that Daniel took the time to clearly explain everything and provide helpful service. We appreciate your recommendation and are proud to have team members like Daniel delivering that level of care. We look forward to assisting you again at Chapman Nissan!
Great good service fast service professional staff knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case
Great good service fast service professional staff knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We’re glad you had a fast and professional service experience and that our knowledgeable team made your visit a comfortable one. It’s also wonderful to hear you enjoyed the clean, quiet waiting area and showroom. We appreciate your support and look forward to seeing you again. — Chapman Nissan