Reviews
I have had my cars serviced at Chapman Nissan for a number of years. I am pleased with the service that I receive.
I have had my cars serviced at Chapman Nissan for a number of years. I am pleased with the service that I receive.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and loyalty to Chapman Nissan! We truly appreciate you choosing us for your vehicle service needs over the years. We're delighted to hear that you've consistently been pleased with the service you receive. We look forward to providing you with the same great experience for many years to come. Thank you for being part of the Chapman Nissan family! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Philadelphia
great experience from hello. Dan is a great guy always goes over everything with me.
great experience from hello. Dan is a great guy always goes over everything with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are thrilled to hear you had a great experience from the moment you arrived. Dan takes pride in making sure every customer is well informed and comfortable throughout the service process, and we're glad that commitment showed. We truly appreciate your continued trust in Chapman Nissan and look forward to serving you again in the future! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Philadelphia
Great experience from the time Dwayne opened my car to let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I would be all day but it was in and out.
Great experience from the time Dwayne opened my car to let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I would be all day but it was in and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Dwayne made you feel welcome from the moment you arrived. It's great to know that our team provided honest recommendations based on your vehicle's mileage without any pressure, and that you found the service to be a good value. We're especially pleased that we could get you back on the road quickly while delivering the quality service you deserve. Thank you for choosing Chapman Nissan, and we look forward to seeing you again for your future service needs! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Philadelphia
Staff pleasant , knowledgeable and attentive to their customers. They let me know what i needed done to my car and efficient.
Staff pleasant , knowledgeable and attentive to their customers. They let me know what i needed done to my car and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We are delighted to hear that our staff was pleasant, knowledgeable, and attentive throughout your visit. Providing clear information about your vehicle's needs and delivering efficient service are important parts of the customer experience we strive to provide every day. We truly appreciate your business and look forward to assisting you with all your future automotive needs. — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Philadelphia
My most recent work at Chapmann Nissan was very satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April regarding a required annual vehicle inspection. On this occasion, April 13, I I believe I was overcharged about $900 and I a have not been able to obtain assistance on this matter. I am at a complete loss regarding how to resolve this. I would appreciate any assistance anyone could offer me. Can someone please contact me?
My most recent work at Chapmann Nissan was very satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April regarding a required annual vehicle inspection. On this occasion, April 13, I I believe I was overcharged about $900 and I a have not been able to obtain assistance on this matter. I am at a complete loss regarding how to resolve this. I would appreciate any assistance anyone could offer me. Can someone please contact me?
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Phenomenal efficient experience. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman.
Phenomenal efficient experience. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are thrilled to hear that you had a phenomenal and efficient experience with us. Providing exceptional customer service and expert vehicle care is what our team strives for every day, and it's rewarding to know that Daniel, Dwayne, and our service staff delivered an experience that exceeded your expectations. We truly appreciate your recommendation and thank you for choosing Chapman Nissan. We look forward to serving you again in the future! — Lincoln Overholtzer Owner Loyalty Manager
Chris provided excellent customer service. Made the experience painless, would def reccommend others to this dealership.
Chris provided excellent customer service. Made the experience painless, would def reccommend others to this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We are delighted to hear that Chris provided excellent customer service and helped make your experience smooth and hassle-free. Our team works hard to ensure every customer feels valued and well taken care of throughout their visit. We truly appreciate your recommendation and your trust in Chapman Nissan. We look forward to serving you again in the future! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Philadelphia
The Chapman service team was professional and efficient in servicing my vehicle. I appreciate the effort they showed in helping me maintain what is now a 10 year old Rogue.
The Chapman service team was professional and efficient in servicing my vehicle. I appreciate the effort they showed in helping me maintain what is now a 10 year old Rogue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful 5-star review, Thom! We truly appreciate your loyalty and are glad to hear our service team provided professional and efficient care for your Rogue. Keeping a vehicle running strong for 10 years takes dedication from both the owner and the service team, and we're honored to be part of that journey. Thank you for trusting Chapman Nissan with your vehicle's maintenance, and we look forward to serving you for many more miles ahead! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan
Not a long wait time every thing explained got the car I wanted thanks to Mr Warren Crooks.
Not a long wait time every thing explained got the car I wanted thanks to Mr Warren Crooks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're delighted to hear that your purchase experience was smooth, with a short wait time and clear explanations throughout the process. Most importantly, we're glad you found the vehicle you wanted. We'll be sure to share your kind words with Warren Crooks and the rest of the team. Thank you for choosing Chapman Nissan, and welcome to the Chapman family! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan
I went in for State Inspection and they got to me right away ran the inspection and let me know what needed to be handled to pass. Customer service was great.
I went in for State Inspection and they got to me right away ran the inspection and let me know what needed to be handled to pass. Customer service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're delighted to hear that your state inspection was completed promptly and that our team clearly explained what was needed to help your vehicle pass inspection. Providing excellent customer service and keeping our customers informed are priorities for us. We appreciate your business and look forward to serving you again at Chapman Nissan!