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Arrowhead Honda

(3,602 reviews)
Visit Arrowhead Honda
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 633-4110 (888) 633-4110
Used (866) 324-0910 (866) 324-0910
Service (888) 452-1348 (888) 452-1348

Reviews

(3,602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Honda from DealerRater.

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Excellent Service!

This is my 2nd purchase, and will do it again! The service was great, and the price was very competitive. I had a good experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Summer Smith, Jason Heximer, and Jill Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"

Lease with Kevin Anderson

Kevin was awesome! We had a car all picked out and then decided to change to a totally different car. Kevin didn't mind at all and made sure we were still on time for our daughter's soccer game! He even personally delivered the car to us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Kevin Anderson and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"

Honda #5

I want to give Arrowhead Honda an A+ rating because I just purchased my 5th new car (my son purchased two of the five) and I wouldn't keep going back if I hadn't been treated fairly or if I didn't think Honda wasn't the best car for the price. Everyone I have worked with has been friendly and helpful in me making the best decision for a car and getting the best price. Shout out to: Jason Heximer, Summer Smith and Cary Davis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Summer Smith, Jason Heximer, and Cary Davis. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"

Great buying experience

Dave from Minnesota This is third car I've purchased at Arrowhead Honda in the past six years. The first one was for me and the second two were for my daughter. Our experience in sales and service has always been excellent. I'll be back again when I'm ready to buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you very much for taking the time to review Taylor McDanel and Bill Kopta. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """

Amazing

I thought I was going to go there and was ready for a day of hassles but it was amazing instead. James was wonderful and so very helpful. Mike helped me find a car with no pressure at all and I was able to make up my mind and was never rushed. Picked my car and walked out with a way better deal than I even expected. All around great service from start to finish! Thank you everyone there that helped in making it painless and so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review James Hockett, Mile Diley, and Jeffrey Sokol. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """

Great Buying Experience!

It was a truly great time--hassle free buying and we drove out with the car we wanted. We did not expect to drive home a new car that day, but Dino and the staff made it happen. Dino Krallis made the discovery part totally fun--we explored the car options and settled on our dream car. Then the process continued and was handled smoothly and efficiently by Dino and the staff. We departed Arrowhead Honda with our new car much earlier than we anticipated. We appreciate all the efforts and considerations the Arrowhead people gave us during the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you very much for taking the time to review Dino Krallis and Scott Arnold. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"

Best Honda Dealership in the Valley

I hate buying a car. I shopped at 4 other Honda dealerships before I went to see Summer at Arrowhead. I shouldn't have wasted my time with the others. Arrowhead is by far the best. It's rare that I come away from a dealership without wanting to punch someone, but Summer was actually a pleasure to work with. No hassle, no drama, no sitting around for 3 hours while waiting for the salesman to talk to some mythical finance man. I was in and out in an hour and I left with a normal blood pressure. That's a first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Summer Smith and Arrowhead Honda. Please contact Jill Chafitz with the name that used for Grumpyoldmen so we can find you in our system and thank you . We look forward to working with you again, Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """"

Unbelievable service.

Bri Westbrook met us at the dealership in August and made us feel welcome. We told her what we wanted and she walked us over to a HRV and she went over the details. We went back to Michigan. She kept us informed and when we returned at the end of October,she even picked us up at the airport. Within a couple of hours we were on our way to our home in Sun City Festival in our new car. We really appreciated her friendly and helpful attitude . We would recommend Bri and Arrowhead Honda to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Jason Heximer,and Brianna Heximer. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """

Great Customer Service

Johnny was very helpful in finding the right vehicle for me. Finally I purchased Honda CRV that fulfilled my requirements. Much appreciated and great Customer service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Johnny Martinez and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again,Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """

Great Car Buying Experience

Thanks to the team at Arrowhead Honda. Our ssalesperson, Tony Cicala assisted us in finding the vehicle that matched our needs and wishes. Excellent job. To continue the experience, Jason Heximer, in Finance, explained all aspects of financing. He also listened very carefully to our wants and made sure he found what we wanted in extended warranties and protection of the car. Jill has checked in with us to make sure that all aspects for the car purchasing experience was excellent. Our first pruchase of a Honda was in 2005 at this dealership - we will continue to come back for service and future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Jason Heximer, Jill Chafitz, and Tony Cicala . Please contact Jill Chafitz with the name that used for Jet so we can find you in our system and thank you . We look forward to working with you again, Jill Chafitz Director of Customer Service @ Arrowhead Honda.623-815-2040 or jchafitz@arrowheadhonda.com """