Reviews
After 8 months I was looking for car I purchased my car
After 8 months I was looking for car I purchased my car here and Tatiana was excellent and made me comfortable in choosing a new car for me..Nissan Tempe excellent customer services and very friendly people. Good experience. Thank you for help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Recent visit
Performed 100,000 mile service and was careful to not include other recently completed services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gary, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I had a wonderful experience from start to finish.
I had a wonderful experience from start to finish. Everyone was kind, happy, and supportive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
This location has Good service.
This location has Good service. Better if you have a direct contact. Ivan is great. I’d encourage to ask for direct number to contact person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! If you ever need help, just give us a call. Happy motoring!
Pain in the xxx all around.
Pain in the xxx all around. Should've walked away when I had the chance. Whole purchase process painful starting with the xxxxxxxx KBB offer (fyi, if you do this and they, KBB, give you an offer, the dealer will still fvck you on it). Then, I have a "we owe" for a second key on a used truck. Followed up several times to ensure I had a key prior to moving across the country. I drive one hour in the middle of the workday (where I had to take time-off), only to get there and be told they didn't have the key. Surely this is something they should have known ahead of time. Can't find any contact info for anyone at the dealer, have no idea how I will be able to resolve the key issue. I have zero confidence they will without my direct action. Overall, pretty much the worst experience I've ever had. If it's not to late, I suggest you run.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Richmond, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.
Nissan
Great experience from start to finish! No haggle dealership and wonderful customer service. At delivery of the vehicle Jake reviewed all the features of the car and made sure to answer any questions I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Andrea, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I purchased my truck here and I’ve taken my truck here
I purchased my truck here and I’ve taken my truck here for all services and have been happy with the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Matthew, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Excellent customer service.
Excellent customer service. Jake greeted us and we showed him which car we were interested in and from there everything went smoothly. Everyone at the dealership made sure we were comfortable while we waited for the paperwork to be completed. Jake explained all the features of the car to us in great detail and I felt very comfortable driving off the lot in my new car. It was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service.
Excellent customer service. Everyone was very friendly and welcoming and made it possible for us to drive out in a car we loved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Rogue service
Jordan Faber is an outstanding service advisor. He was very helpful and knew the history of previous services performed on my Rogue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.