AutoNation Nissan Tempe

Every one at the dealership was very helpful and I would definitely recommend tommy friends and family

Amazing experience with Leticia. She was very knowledgeable, friendly and she didn’t forget about me. Thank you

Fast Efficient service. Pleasant waiting room but no donuts like they used to have there for 7am appts! Coffee was good tho!

Amazing experience, they help me get everything ready and the treat was the best you can get!

I returned to the service center because i had a good experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even acknowledge i was in the service driveway. I understand that businesses are understaffed and busy, but all i wanted was to at least be acknowledged by one staff member saying that someone would be with me shortly. I stood outside my car watching staff interact with other customers and then just stand and talk with other employees, felt it was unprofessional. Once someone acknowledged me, there was no apology for the wait or anything. It then took over two hours for my oil change, waited in the waiting area and finally decided to go outside where the service advisor said ?oh i have your car ready, just have to finish some paperwork.? I?m not sure how long my car had been ready and if he was going to even tell me it was ready. I felt the customer service was horrible and will not be returning.

I returned to the service center because i had a good experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even acknowledge i was in the service driveway. I understand that businesses are understaffed and busy, but all i wanted was to at least be acknowledged by one staff member saying that someone would be with me shortly. I stood outside my car watching staff interact with other customers and then just stand and talk with other employees, felt it was unprofessional. Once someone acknowledged me, there was no apology for the wait or anything. It then took over two hours for my oil change, waited in the waiting area and finally decided to go outside where the service advisor said “oh i have your car ready, just have to finish some paperwork.” I’m not sure how long my car had been ready and if he was going to even tell me it was ready. I felt the customer service was horrible and will not be returning.

Everyone worked well together from speaking with sales representative to sales manager. The sales rep, Jack had a great and enthusiastic attitude.

Our service manager Leticia was very kind and responsive, however when I picked up my car for service there were grease footprints on my light tan floor mat and carpeting. And a smudge of grease on the new light tan visor that was installed that morning as well. She has offered a mini detail service. Still waiting on how to go about getting this. This should never happen. Careless service person in my opinion.

My experience was a 10/10 due to the amazing staff and helpful people all over the dealership.

Awesome treatment! They work fast and good, all the staff is willing to help you out. Jordan my advisor, made sure I get my car maintenance soon and well done!