Reviews
Excellent service!
Excellent service! Courteous service advisor, Ivan, took care of my appointment and answered all my questions. I’m on my 2nd Nissan car and will always own one!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Came into the location for oil change got in and out in a
Came into the location for oil change got in and out in a very short time. Service reps very customer service friendly. This my only place I will gi for service's.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Nissan Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Jodan my service written was very knowledgeable and
Jodan my service written was very knowledgeable and explained to me everything that was done on my vehicle. I'm very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Personnel friendly but difficult to get requested person
Personnel friendly but difficult to get requested person by phone. Listened to same. String of available choices x 6 without finding a live person to talk to. Sometimes phone rang x 10 without anyone answering then silence then busy ringing. Phone needs work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Recall
I received a notice that my car had a recall. I took it in to Autonation Nissan in Tempe and they took care of it immediately and also rotated my tires for free. It was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jeffrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Nissan Tempe. If you ever need help, just give us a call. Happy motoring!
Success
Wes was incredibly helpful and friendly!! The buying experience was made to be much easier than I expected
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nick, we are pleased to hear you had such a positive experience with us, Please don't hesitate to reach out if there's anything additional we can do for you.
All the people i came in contact with were friendly and
All the people i came in contact with were friendly and polite. Everyone knew how to work together.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car service
I was greeted promptly and courteous.y. Tech assistant answered my questions regarding the service I requested. She was extremely helpful. Car was returned to me on time and clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ann, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!
Amazing Customer Service
Just got my new Nissan Leaf. The whole experience was super smooth and easy. This was already our second vehicle from this dealership and when ever we?ll be ready for another, we?ll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tiina, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Nissan Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Typically able to get a service appointment relatively
Typically able to get a service appointment relatively quickly. The staff are friendly. Like many businesses, some staff are new or inexperienced and can tend to make you feel less confident in the servicing of your vehicle. I did return my car for further servicing (collision lights illuminated). My service rep, Danny, was very thorough and assured me codes related to the warning lights had been updated or were current and responding normally. Additionally, Danny arranged for a loaner car for me so that they could have my car as long as necessary to complete the diagnostics needed. Overall, my experIence was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
