Reviews
We purchased a 2022 Pathfinder and it was a very painless
We purchased a 2022 Pathfinder and it was a very painless experience the whole way through. Josh was very patient with all of our questions. We would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
The following day after I got my oil change , I had an
The following day after I got my oil change , I had an oil leak all over my garage, a careless mistake now I have a bug mess in my garage and have to come back to get it rectified
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Kenya, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.
Never trust anyone
I thought this dealership was on the up and up. I bought a used car from them and financed 1/2 of it. The finance person told me that it would be through Chase at the percentage rate that is on the paperwork. After 3 weeks got a letter from Mechanics Bank saying they bought my auto finance from auto nation nissan tempe. I guess the car dealership gets a kickback on my financing. I tried calling the finance person, no response. Never trust anyone.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Service provided was less than satisfactory.
Service provided was less than satisfactory. Not committed to care of vehicle the work shows. Customer loyalty is not a factor.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2829 -- we hope to hear from you soon.
Great, friendly service.
Great, friendly service. Got us what we wanted on that day with low stress. They did have a computer problem that evening but we finished the paperwork the next day quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Greet place to buy new car highly recommended to a
Greet place to purchase a cars, friendly staff, responsible price. No hidden fees or marketable adjust prices, if you shopping for new car you can find the best deal for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
I took my vehicle in for an oil change with only 5000
I took my vehicle in for an oil change with only 5000 miles on my car and was told I needed an 2 air filters for $125.00 and when I picked my vehicle up and asked why I needed a filter I was told it’s usually changed at 18,000 miles. I understand they must up sale services but this was just wrong and I was ripped off.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Nissan Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2829 to discuss what we can do to help.
Top notch service!
Top notch service! They were friendly, knowledgeable and quick to respond and complete my service. I would have given them 5 stars but they didn't reset the maintenance warning messages when you first start the car like they normally do.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Ivan was friendly, professional, and very helpful.
Ivan was friendly, professional, and very helpful. He explained things well, and he offered me a car wash. While I was waiting for my vehicle to be done, Ivan suggested I speak with someone in finance regarding the services I purchased with my vehicle. Terry was extremely helpful. He explained my benefits, printed everything out and gave me pamphlets for each service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
you went the extra mile to clean our vehicle inside and
you went the extra mile to clean our vehicle inside and out and replaced the battery on our fob a no charge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!