Reviews
Professional & curteous
Quick, efficiently done. Had a courtesy car for me to use so not to disrupt my business day. Shannon was genuinely interested in asking my experience a good one. Thank you Autonation Tempe. Thank you Shannon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nissan in Tempe
Left feeling that we would come back on only for a service appointment but to purchase a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
brobinson39@cox.net
Overall it was an excellent experience. The service was exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bennie, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Service Dept Review
Painless. Prompt greeting, in and out quickly. Vehicle ready as promised and washed! Price was a little less than quote. Friendly and professional staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Excellent experience with salesman Jack Chamass. He made the buying process extremely easy, and the interactions were quick and genuine. Highly recommend to talk to Jack at Autonation Nissan in Tempe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle. We're happy to hear Jack was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Nissan Tempe
New Armada 2019
Excellent online and personal experience, knowledgeable, patient and honest
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Review - Saul
I have been using Autonation Nissan in Tempe since I've been in Arizona. The help received by Saul has been okay. I will simply state what has happened to me and not include my own personal feelings about the level of service provided. A couple of visits ago, I was told that my battery needed to be replaced at 35,000 miles (2014 Nissan Altima) because of mild corrosion around the cables and the cost would be $130 dollars. I declined. Flash forward to 43,000 miles and Saul now tells me my battery only needs to be cleaned for the price of $45. I ask Saul to replace my wipers and he forgets to do so. After reviewing the work on my car, I notice that Saul had taken note of a cracked front control arm on the passenger side that Saul did not notify me of. When I looked for him to clarify, he was nowhere to be found. After being called on the radio 3 times and PA system once, he was still nowhere to be found. Thankfully, two service advisers who share his office were able to help me out. As I was leaving, I saw Saul in the parking lot sitting in a car.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
About as good as it gets
We went to Autonation Nissan in Tempe for a 2018 Nissan Murano and found exactly what we wanted. Lee Harris was extremely knowledgeable about all aspects of the car and the Nissan brand. He was attentive, helpful, and listened to our feedback. We also appreciated the honest approach to the purchase process (no haggling). Our experience was truly refreshing and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
We just bought a new Titan and couldn’t be happier! From start to finish everyone was professional and extremely helpful. Car buying has never been easier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Happy Rogue Sport Owner
After having an absolutely horrible experience at another dealership, Brittany and Bart made buying my vehicle a very pleasant experience and a week later I'm still absolutely in love with my new Rogue Sport. They didn't play games when it came to giving me a fair price, they didn't try to push a car on me that I didn't want, and they didn't make me talk to multiple sales reps before working with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
