Reviews
Great service!!
Great service! Will go back when I need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manuel, thank you for your kind words and this wonderful review! We hope you have a great day!
After contacting sales manager about issue the problem...
After contacting sales manager about issue the problem wit the used car purchase on 10 oct 2019 was resolved. I am changing my original post
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us a response, Michaelabbl! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had an overall poor experience with Autonation Nissan...
I had an overall poor experience with Autonation Nissan Tempe. Theo Nicolaides, an otherwise excellent salesman was wasted on this dealership. I was researching a new truck online and a pop up message for a gift card upon completion of a test ride popped up. I filled it out and arrived the very next day to try out a Nissan truck along with the information needed for the dealership to claim my gift card. After testing out the truck and learning that Nissan were no longer making manual transmission trucks and the dealership had none left in stock. A sales manager proceeded to give me a hard sell for one of their automatic transmission trucks. We practically had a shouting match at the dealership as she denied Nissan having any issues with their automatic transmissions. I laughed at her when she tried to badger me into signing a 'non binding sales agreement' so I guess I should have not been surprised that my gift card form was never redeemed despite emailing them to remind them. I gave up after an internet search showed others had been duped by Autonation Nissan as well. I would recommend avoiding this dealership as well as Nissan Motor Corporation as a whole.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Oil Change
Everyone was very friendly and the service was done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathy, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2020 Nissan Sentra
Hassle free zone! We will be back in the future. Loved that there was a basketball ? hoop to past what seemed quickly on the time it took to buy our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dominic, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help, as we are always happy to assist. Take care!
Rbutner?Susie?
Jake was excellent in executing my service to be completed on my Nissan Rogue. He let me of upcoming service that needed to be done in the future. He?s professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Rebecca! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great customer service from Sean Kilpatrick in finance...
Great customer service from Sean Kilpatrick in finance and Michael Hausermanm in Sales!! Above and beyond through the whole process! They made a difference on our decision to purchase from AutoNation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Service could use some work.
Frank really seemed like an xxx via e-mail. You'd think they would be kissing my xxx for a sale right now, considering sales are unbelievably low at this time. I gladly took my business elsewhere.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we are deeply disappointed by your experience at AutoNation Nissan Tempe. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2829 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
No pandemic protocols in place
No one was wearing masks. No cleaning of my vehicle after they were inside it unless I wanted to pay for a disinfecting service .....currently on ?special? for $19.95. Disappointed that they do not put safety ahead of profits.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Karin, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.
Great service
Greatest experience service was fast very attentive to my needs on my car situation and very informative towards customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Yuzel, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.