Reviews
Great Experience @ AutoNation Tempe
I worked with Keisha Rush @ AutoNation Tempe to get my car a couple of weeks ago. I was on a time crunch and didn't have time for nonsense. Keisha understood that completely and was straightforward with me throughout the entire process. She was very easy to reach and quick to respond to all my questions and provide any information I asked for. Most importantly for me, she LISTENED to me. She heard me when I told her what I was looking for, and she didn't try to steer me in another direction or push me into buying a different car. Thank you so much for all your help and attention Keisha!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2best car buying experience yet.
I'm what you call a brick in the new car business. I know what I want, I just want the best price. I BUY a new car every year or two for one reason or another. AutoNation was the best yet. Not only did I actually enjoy dealing with them.( I can't remember the last time I had fun buying a new car) they got me out of the dealership in record time. My last two vehicles took over 3 hours in the dealership to buy them. No financing just a check for the vehicle. Obviously there's paperwork to be done. I was out of AutoNation in 61 minutes. Great job guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask for Zach--you won't be disappointed
I arrived at the dealer ten minutes earlier, and although I had an appointment with a tech, someone else approached me and was willing to help. He introduced himself as Zach. He found my paperwork, took my car keys and offered to get the shuttle bus to take me to work. Unfortunately the shuttle bus was already on route and so, Zach offered to take me to work. I call that going above and beyond the call of duty! He was professional, helpful and got me to work in no time. Later on he called to tell me what the car needed and what would cost me, offering to once again send the shuttle to pick me up. Cars in general and everything that has to do with them, make me a little apprehensive, but thanks to Zach, I had a great experience and I will definitely return to this dealer. With people like him my car will always be in good hands!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased
A great deal & nice people. That's about it. I wouldn't hesitate to go back if I needed another car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfying Experience
A pleasant, no-pressure sale/purchase. I identified with the sales person at first contact: pleasant, respectful, knowledgeable -- always ready and willing to reach out.
- Customer service —
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service with a Smile
I have purchased 2 vehicles through Autonation Tempe. Last weekend, I needed service for an oil change and 100-point inspection before mg warranty expired. Maurice was my service person. He was friendly and informative. I had an appointment but they were running behind and may take several hours. He must have put a rush on it as he said, and my vehicle was ready in less than an hour! Thank you Maurice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grear Job
Troy W, was very courteous and professional. I would definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MAXIMIZING CUSTOMER EXPERIENCE
The best car buying experience ever! My salesman was TOP OF THE LINE...God bless you Jack. And the days of a million papers to sign in finance ARE OVER!!! I love technology and I appreciate Autonation being on top of maximizing the customer experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Troy did a magnificient job of taking care of both me!
My 2016 Rogue was in for warranty work. Troy informed me that the part necessary to complete the repair was not in stock and would not be available until the next day. Since my Rouge was dissembled waiting for the replacement part, Troy got me a loaner car to use until the next day. The Rouge was repaired the next day at the time Troy indicated it would be finished.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nissan Service
Service representative was helpful and coordinated service in a timely manner.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we are pleased to here that we were able to assist you! Thank you, and we hope to be of service to you again!
