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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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Exceptional Customer Service

I've been coming to Larry Miller Toyota for 13 years. I have worked with many of your service advisors however when I worked with Rick Emerson many years ago I never would worked with anyone else. He provides exceptional customer service, keeps up to date on the progress, recommends service but doesn't push it, and is so pleasant every time. THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being a loyal customer! We love working with you and are happy to hear that you continue to have a great experience. Jay Carley, General Manager

We keep coming back for a reason.

We bought our used 2009 Prius here years ago. We have loved it and always getting it serviced at the dealership. Chris Conger has always been my contact and takes great care of us. So, when the time came to get a new car, there was no question we were coming to LHM. We are now the proud owners of a 2016 Prius II Eco, thanks to Anthony in Sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer! We love working with you and are happy to hear that you continue to have a great experience. Enjoy your new 2016 Prius! Jay Carley, General Manager

Got What I Hoped I Would

My dealings with Jesse, Andy, and Archi were very pleasant. I knew what I wanted and what I was able to afford. Jesse and Andy were able to meet my expectations. Archi explained everything I was signing and was extremely nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your great experience with Jesse, Andy, and Archie with us! Enjoy your new car! Jay Carley, General Manager

Going above and beyond

Joe Weeks went to great lengths to make sure that I left as a satisfied customer in spite of challenges precipitated by another dealership. A vehicle that met my specifications was located at another dealership and reserved. However, the other dealership sold the vehicle before Joe was able to retrieve it. Another vehicle was found and delivered with additional options and additional cost that Larry Miller Toyota absorbed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! I'm so happy to hear that Joe took such great care of you! Jay Carley, General Manager

Toyota Experience

We went in getting ideas and ended up buying a car. Delighted they had a car that fit our needs in stock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback Carole! I'm so happy to hear that you love your new car! Jay Carley, General Manager

Marta

Great service, friendly staff and the best price for Toyota RAV4 2017:) Thank you. Ask for Jon Arnold or Ira

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Marta! I will make sure to pass along your kind words to Jon, Arnold, and Ira! Jay Carley, General Manager

car buying

Everyone did a great job. We had to wait awhile for the finance guy, but everything was fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback. I am so happy to hear that you were happy with your experience! Jay Carley, General Manager

I Love My New Car

Out of all the dealerships I went to Toyota was the one to give me the best customer service and were negotiable, they really do care more about matching up the customer with the right car rather than sales goals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So happy that you love your new car! Thank you for your kind review! Jay Carley, General Manager

Always great service

From the time you arrive, service staff are there to immediately help. I often come in without an appointment and Dean Anderson is always willing to help me. The flexibility is important to me and I really appreciate the service I have received at Larry Miller Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review of our service department! I will make sure to tell Dean that he did an excellent job. Jay Carley, General Manager

Larry Miller Toyota

Just had regular maintenance completed and service tech is always friendly and informative. The waiting area is comfortable and I love popcorn for lunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So happy to hear that you had such a great maintenance appointment! Jay Carley, General Manager