Reviews
Great Job
Mike Ross & Dean were fantastic! Well done & thanksw !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review John! I'm so happy to hear that you had such an excellent experience! I will make sure to tell Mike, and Dean that they were awesome. Jay Carley, General Manager
Quick and painless with excellent service from Rob B.
The internet manager Rob Bradshaw made the car buying experience easy and painless from Internet to dealer. I Would recommend Larry Miller Toyita to anyone. !!! Thanks again. Jerry M
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind review! I'm so happy to hear that you has such a great experience! Jay Carley, General Manager
Public Relations
Great experience, replaced a battery that I did not even know that was defective,yet it was under warranty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review Bill! I'm so happy to hear that you had such an excellent experience! Jay Carley, General Manager.
Larry Miller Toyota Peoria, AZ
I arrived for my 7am appointment 15 minutes early and was promptly checked in by Dean Anderson, the service writer. The reason for the visit was normal 36 Mo service and a seat sensor recall. I was given an estimate of two hours which turned out to be very accurate. Dean was very efficient and polite. The waiting area was very clean and the coffee was excellent. Overall the experience was outstanding. Although the Surprise Toyota dealer is closer, I will continue to use Larry Miller in Peoria. The additional few miles appear worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind review! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager.
Best new car purchase experience ever!!!
I had a great experience purchasing my new vehicle. Shannon and Andy were very helpful and treated me like a king. Thank you, I love my new 4Runner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager.
Friendly
I had a very laid back, friendly experience with Larry Miller Toyota. This is my second vehicle that I bought from them. Both experiences were pleasant.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager.
I really loved the staff and the salesmen
I really enjoyed how easy it was to get help in buying a car. My car salesmen Zaid Fakhoury was very helpful and did everything he could to get me the best deal I could and put my needs befor his. Donovan in finance was very kind and that helped the process of buying my new car go by faster. All in all I very much enjoyed buying my new and that is all thanks to the staff at Larry Miller Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! I'm so happy to hear that Zaid, and Donovan took such excellent care of you! Jay Carley, General Manager.
Toyota dealership
We used the Costco member discount. The process was easy and painless (if you consider forking over thousands of dollars painless). The staff were friendly and eager to be rated well
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your kind review Kent! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager.
Dearler service coupons
The only real concern I have is the dealer service coupon. I presented the service adviser with a coupon for the blue service. The adviser looked at it and then never mentioned it again. The coupon was for a $189 for trucks and I understand if it cost a little more for 2014 Tundra. The normal price for the blue service is approx. $289. Just wondering what is the point of having a coupon on dealer service page if the service adviser doesn't recognize it. I was eventually charged approx. $279 but still that's a far difference from the price on the coupon. Other then that the service adviser was great and kept me updated on the maintenance and other issues that came up that were under warranty.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review Bob. I'm happy to hear that you had a decent experience. Jay Carley, General Manager.
Retiree
Our service rep. is first class and is the reason why we continue to return to Larry Miller.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
