Reviews
Professional, Friendly
Professional and friendly - Rick, as always, informed me of the work that was being done, and covered the costs involved. I trust Rick to do what needs to be done, and not do work that is not necessary. The shuttle drivers work together to accommodate, to minimize your wait time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for reaching out! I'll let Rick know about your kind words! Jay Carley, General Manager
Repair Service Review
I have always been so pleased with the service I have received over the years at Larry Miller's Toyota. Friendly, helpful staff and highly trained mechanics to keep my Prius in top shape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Moe! I'm so happy to hear that you have been happy with your service appointments! Jay Carley, General Manager
Pleasant
Salesman Rodney was very helpful.He knew how everything worked & was able to show my wife & me how to do it.The finance officer we dealt with was very polite & made the process easy.The highlander was spotless & fueled,waiting for us when we got there.I have no trouble recommending Larry Miller Toyota to any body in the market for a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review! I'm so happy that Rodney was so helpful, and professional! I will let him know! Jay Carley, General Manager
Easy Service
Melissa was my service advisor and made the experience of servicing my Carolla a breeze. Not only was she fast and courteous, she answered all my questions seamlessly. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your kind words! I will tell Melissa about your kind review! Jay Carley, General Manager
5-Star Service!!
The team at Larry H. Miller Toyota Peoria all work together to provide the most amazing customer service. Everyone I have dealt with has done all they can to ensure the utmost in satisfaction and overall experience. I would recommend Dean Anderson for all your service needs. Irina Krasnova provides the highest level of customer service and is an asset to the company. The GM, Jay, has done a wonderful job empowering and supporting his staff and should be commended as well! Thank you to everyone at LHM Toyota Peoria!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review Bridget! I'm so happy to hear that you had such an amazing experience with Dean and Irina! Jay Carley, General Manager
Great Experience
SCOTT HALLOWELL was super. I would use him as a guide or model when promoting or hiring a Service Tech. He is a true asset to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your feedback! I'm so happy to hear that you had such a great experience! I will make sure to pass along your kind words to Scott! Jay Carley, General Manager
Exceptional personalized service every time !
Everytime income for service and the several times I have bought- exceptional service every time. I have never been treated like a number instead of a person and they are always looking out for my best interest when sharing with me what needs to be done with my car. Never had high pressure sales tactics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your kind review! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager
Purchase of Toyota Tacoma
Friendliness of salespeople - knowledge of vehicles - willingness to work with us to find just the right vehicle for us so that we were happy when we left.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind review! I'm so happy to hear that you had such a great experience! We hope to see you again! Jay Carley, General Manager
Service
Todd is great. Don't know quality of work, as I don't see it. Love my Rag, so hope mechanics are good. The dealership could use better fiance tactics. Some people are smart and hate buying cars that take 4 hours of red tape and pressured extras. Todd needs a raise and financial needs rewards than sales. My sales per was good, no pressure, no attitude that was negative. Lindadunham I would show dealer on line.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words Linda! I will pass along your kind words to Tood! Jay Carley, General Manager
Harold Shapiro
I generally don't like the process of buying a car. The people at this dealership were very friendly and made the process easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your kind words Harold! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager
