Reviews
Recall Service
Dean Anerson, was my mgr. and I was more than please In the professional way the Repair service was performed. DK
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! I'm so happy to hear you had a great experience! I'll pass your kind words along to Dean. Jay Carley, General Manager
I couldn't be happier with my new Rave 4 hybrid
Everyone at the dealership was wonderful. A special shout out to Julio Flores and Rob Bradshaw. You guys are awesome. Thank you for making my experience great!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review Tracy! Jay Carley, General Manager.
Excellent
An overall excellent experience. Friendly, helpful, and customer friendly. The staff knew what they were doing and worked in a prompt manner to help me through my day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear that you had such a great experience! I will pass along your kind words! Jay Carley, General Manager.
Very good service experience
Brought in my 2007 Prius (one of three Toyotas) for a routine Synthetic Service. Service advisor was polite, knowledgeable, welcoming and not pushy at all. Larry Miller uses a two man service team which eliminates the possibility of something being forgotten. Comfortable waiting lounge with snacks and fresh coffee. Facility is immaculate, well lighted and modern. Overall, another good Larry Miller Toyota experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind review. I'm so happy to hear you had such an excellent experience. Jay Carley, General Manager.
Purchase of new car.
Smooth transaction! Traded old for new...very satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! I'm so happy to hear you had a great experience! Jay Carley, General Manager
Great Experience
Very knowledgeable and personable sales representative (Rob Bradshaw).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review! I'm so happy to hear that Rob took such great care of you! Jay Carley, General Manager
5 STAR RATING!
Mike Ross has been my service advisor for over 10 years. He is honest and dependable. The service department is top notch. I go out of my way to have my car serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Sandy! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager.
Mr. Frank Sass
My Service adviser was great. I been dealing with Mike Rose for 14 years he is that good
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Frank! Jay Carley, General Manager.
Meme's Toy
I had seen the car on the Internet ,drove over 100 miles to buy the one.. The salesman that help me was the nicest and very knowledgeable on all things .his name was Mark he was so nice never once did he try to pressure me on any decision .I would recommend brown brothers Cadillac to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! I'm so happy to hear that you had such a great experience with Mark! Jay Carley, General Manager.
Car bought
Excellent sales person mike. He was Good. We had a great experience at Brown brother Cadillac Lou,ky. Would Not buy a car anywhere else.Mike Sales person was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! I will make sure to pass along your kind words to Mike! Jay Carley, General Manager.