Reviews
efficient and prompt
My service representative Rick Emerson has been taking care of my last two vehicles and he is not only efficient but helps keep track of maintenance needed on my car. I wouldn't take my Sienna anywhere else for service. Everyone is friendly and courteous. I have not had major problems with this car and I feel it is due to the attention to detail when I bring it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! I'm so happy to hear that you have been treated so well by Rick and the team. Jay Carley, General Manager
Mike Ross
Mike always does a thorough, great job! He keeps you informed of the progress in a friendly, professional manner, as he explains every thing in an understandable manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! I'm so glad you had such a great experience! Jay Carley, General Manager
Great Servise
Service on my Prius was outstanding. I have bought 4 cars from Larry Miller and will always go back for my next one. My daughter has also bought here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Bill! I'm so happy to hear that your service went well! Thank you for your return business! Jay Carley, General Manager
Larry Miller toyota
My customer service technician was very friendly and explained what maintenance was performed and what maintenance was needed in the near future.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Patsy! I'm so happy to hear you were treated well! Jay Carley, General Manager
Excellent service by all!
Thank you Alex, Troy and the finance person involved in the purchase of my new 2016 Tundra. I am pleased with the professional customer service that I have received through the entire process. I will definitely recommend Larry Miller Toyota to my Friends and Family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! I'm so happy to hear that you had such a great experience. I will pass along your kind words! Jay Carley, General Manager
My rep Mike does an excellent job.
Mike in the service department is friendly, informative and does a great job. I have only had good experiences when receiving periodic service work and I appreciate any discounts or coupons available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! I'm glad your service appointment went well! I will make sure Mike hears your kind review. Jay Carley, General Manager
Auto Purchase
The staff was very easy to work with. Glad I decided to go to shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review Robert! I will pass along your kind words! Jay Carley, General Manager
Exceptional Service
Larry Bellamy's assistance was invaluable in our search for the right new vehicle. His detailed awareness of exactly what was available, combined with his clear understanding of what we were looking for, resulted in our finding the perfect vehicle to meet our needs with little to no fuss or muss of any kind. The process was direct, efficient, and very satisfying to us a LHM Toyota customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review! I will make sure to pass along your kind review to Larry! Jay Carley, General Manager
Larry Miller Toyota Dealership Servicing
When I called for an appointment, I got in very soon after, even though it was the Holiday Season. I didn't have to wait very long and everything was done properly. Keep doing what you are doing. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review, Doris! I will make sure to let the service department know what a great job they did! Jay Carley, General Manager
Horrible experience
What a bunch of money hungry awful people. I wouldn't spend a dime in that low class horrible Custer experience dealership. Spend your money elsewhere people!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
