Reviews
Buying a new car
I bought a new car at LMT through the Costco program. John Karhut was my sales person and he was very patient, friendly and professional. Robert, the Customer Relations rep, and Donovan, the Finance Manager were also very pleasant to work with. I had been to several dealerships and this dealership was the most inviting. Everyone I came into contact with was friendly and eager to help. On the flip side I didn't care to HAVE to purchase all the dealer add ons like the Desert Protection Package, the lifetime tint warranty, or be charged the fee that the dealer initially pays to have the windows etched with a serial number in order for the dealer to ward off car thieves from their lot. I would have preferred to have had the option to decline all of the extra warranties instead of being required to purchase them if I wanted the vehicle. In the end I likely got the best deal from LMT and ultimately the customer service was excellent which gives me confidence that they will take care of me should I ever need to use one of those pricey warranties.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review! I am so happy to hear that you were pleased with John, Robert, and Donovan! I will make sure to pass along your kind words to them. I hope you are loving your new car! Jay Carley, General Manager
Good service
Mike Olden in service have an awesome and professional service .. I've never experience this kind of service since I started buying and driving since the 80's. 3 tumbs up to the service of United Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving this review. I am so glad to hear that your service went well. Jay Carley, General Manager.
Quick and efficient
After narrowing our search for hybrid vehicles to the Toyota Camry and Prius, we came to Larry Miller to test drive the vehicles and the intention was to wait and make a decision since it was so late in the day Cody, our advisor, was incredibly helpful, personable, knowledgeable and efficent. We were able to find what we were looking for quickly and were also able to arrive a price that we were comfortable with. The team worked efficiently, keeping the dealership open long enough for us to complete the paperwork as quickly for the two vehicles, in the time most would have completed only one! We are VERY happy with the vehicles and will enjoy then and the savings from the hybrid system, for years I'm sure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review Kent! I am so glad that you were treated with professionalism and courtesy. I hope that you are loving your new Prius! I will pass along your kind words to Cody! Jay Carley, General Manager.
Great service as always!
My car battery died and I got service right away without scheduling. It took them only 2 hours to replace a battery. I'm very happy with the service. That's why I stayed with Larry Miller Toyota for 7 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your feedback and your return business! I will make sure the service crew hears your kind words. Jay Carley, General Manager.
Awesome!
I really love my new car, it's awesome how toyota offers such nice vehicles that make our life easier, thanks to the sales man as well A+
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jose, thank you for your review! I am so happy to hear that you love your new car. Jay Carley, General Manager.
proffessional, no pressure
They made me feel that they were there to help me, not force me. I would recommend this dealership and my salesperson to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review! I am so happy to hear that you were pleased with your purchase experience! I will make sure the staff hears about your kind review. Jay Carley, General Manager.
I love Toyota
LMT has been my preferred dealer for about 20 years. The reason? The exceptional service I received always.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Franco, and thank you for your return business! I am so happy to hear that you have always been impressed with the service department. I will make sure to pass along your review! Jay Carley, General Manager.
Love our Prius Persona.
This is our first hybrid vehicle. Couldn't be more pleased with the dealer service the price of the vehicle and the help with financing our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad to hear that you love your new vehicle! I will make sure our the rest of the staff hears about your kind review! Jay Carley, General Manager.
Service
Todd was very professional and understands customer satisfaction. I am very satisfied that Todd is my service manager. Thank you Larry H Miller Toyota in Peoria Arizona
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! I am so happy to hear that you were impressed with Todd. I will make sure to pass along your kind words. Jay Carley, General Manager.
My first Toyota
Before we even got in the door, Dave was there to greet us. His friendliness was non-stop throughout the buying experience. He also called the next day to see if there were any additional questions or concerns. This was my best car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We always try to make our customers feel welcome! I will make sure Dave hears about your review! Jay Carley, General Manager.
