Reviews
Larry H. Miller Toyota Peoria Review
I was welcomed & accommodated as soon as I arrived at the dealership. I was informed on the progress of my car and the problems my car was having was explained thoroughly to me.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! We always appreciate our customers letting us know how we did. I am happy to hear that you were welcomed and accommodated. If something went wrong or there was something we could improve on please let us know! Jay Carley, General Manager.
Service review
Very happy everything I requested was done. Amanda, my service rep, is exceptional and pleasant. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Corinne! I am so glad to hear that you were pleased with Amanda and your service! Jay Carley, General Manager.
Outstanding experience
Everything was great-Service, speed of work. Very happy with whole experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback, Greg! I am happy to hear that everything went so well! Jay Carley, General Manager.
Dash cracked
Dean handled the repair and it looks great, thanks
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review Catherine! I am so happy to hear that you were happy with your service. Jay Carley, General Manager.
Auto Repair
Good courteous service. Delivered vehicle as agreed. Car was clean and repaired as expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review Bob! I am happy to hear that you received good, courteous service. Jay Carley, General Manager.
Chris Conger - great service representative
Chris is always an outstanding customer service representative. The rest of the service department also very professional and courteous. I never feel that I am being "gouged" for maintenance services that are not needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! I am so happy to hear that you were so pleased with the service department, and Chris! I will make sure to pass along your kind words! Jay Carley, General Manager.
Maintenance Service
I brought my Prius V in for maintenance service and computer update. Service was great. The Assistant Service Manager explained everything being done to the vehicle and answered all my other questions. I was finished before the expected time frame initially given me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out and letting us know how we did! I am so happy to hear that everything went so well! I hope you will continue to think of us when your vehicle needs maintenance. Jay Carley, General Manager.
routine maintenance
had an appointment just for an oil change but when I got there wanted to add another service advisor said no problem. My car was still done in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving us this review! I am so happy to hear that your service was completed in a timely manner. Jay Carley, General Manager.
Service review
Excellent reminder of service time and very professional in their handling of the service drop off and pick up. Thank you!
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how we did, Jerry! I am so happy to hear that everyone was professional and that it was well handled. Jay Carley, General Manager.
Toyota Service
My service advisor, Dean, did a great job and when I informed him I would be taking my vehicle out of state, he ensured a thorough check was done. Due to this, they found my battery was closing in on failing, because Arizona is very warm, I might not have noticed for a while. However, in the cold area I was heading to, it might not have turned over. I did not have to worry, as he had it immediately replaced (under warranty) and ready to go quickly so I might finish the rest of my checklist for leaving. Thanks Dean!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your review, Chris! I am so happy to hear that you were impressed with Dean, and I'm glad we could help you with your battery! Jay Carley, General Manager.