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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours: 8:00am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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Always a positive experience.

Service done earlier than promised. All staff are friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, thank you for your review! I am glad that we could provide you with friendly and knowledgable service. Jay Carley, General Manager.

Overall great, except for online scheduling

As usual the service tech and our advisor, Chris Conger, were very friendly and efficient. Also as usual, we scheduled our appointment online and received a call later to say the appointment we chose was not available and we had to reschedule for a later time. This happens EVERY time and when we mention it we are told the online system does not work well and that we should call to make appointments. We prefer the ease of the online system but if it is not going to work, why offer it?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your review! I am glad that we could provide you with friendly and efficient service. We appreciate your feedback on online system and we apologize for any inconvenience. Jay Carley, General Manager.

Larry Miller Toyota Peoria AZ

Always fine service and questions answered!! Had regular oil change and wanted car windows tinted was able to do the tinting the next day and was in and out within an hour and 1/2.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rosann, thank you for your review! I am glad that we could provide you with fine service and an informative experience. Jay Carley, General Manager.

great service

I always have received excellent, timely, and courteous service when working with Rick Emerson. Always honest in our dealings as well as being cheerful in a position of working with the public. Not an easy situation sometimes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am very glad that we could provide you with excellent, timely and courteous service. Jay Carley, General Manager.

New 4Runner! Love it!

We had a very good experience from the first contact with Danny Cantillo until we drove the vehicle off the lot. We were impressed with how short a time the entire purchase and financing (with Ben) took. We were in and out the door in two hours. We purchased the vehicle on the weekend the SUV had come onto the lot. The SUV was detailed and ready for us to pick up on Monday. At that point, Danny spent close to an hour and a half going over all the details of the car. He was very courteous and most knowledgeable and had a desire to make it a comfortable and fun experience. Before we left, he let us know we could call him at any time if we had questions once we were home. Danny made our Toyota experience and excellent one and I would recommend Danny Cantillo and Larry Miller Toyota to anyone wanting to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! I am very glad to hear that Danny could make your whole experience exceptional! Let us know how we can serve you again. Jay Carley, General Manager.

Great Service

Met with Duane for oil change service, explained the special going on, which I gladly accepted. Was very informative and extremely friendly, The online scheduling was great and will continue to use it. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with an informative and friendly visit! Jay Carley, General Manager.

Great as Usual

As usual my service advisor Scott Hallowell did a great job. I trust his judgment and his advice. Thank you for having knowledgeable staff both in the Service Department and at the rest of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marilynn, thank you for your review! I am very glad that Scott could provide you dependably good service! Jay Carley, General Manager.

Trustworthy...

...is how I would characterize the service department at Larry H. Miller Toyota Peoria. I can count on the work being done correctly and in a timely manner. The wait is very reasonable and the waiting area is comfortable and fully furnished with coffee and snacks. I really enjoy that! Special kudos to Joel for his customer service, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am very glad that we could provide you with a trustworthy experience and an efficient service visit. Jay Carley, General Manager.

Always an excellent experience

Larry Miller Toyota does such an excellent job in the service dept, that I couldn't imagine taking my car anywhere else. The facilities are top notch, the staff is always professional and efficient and the overall process is so easy that you don't dread having to have your car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, thank you for your review! I am glad that we could provide you with an excellent experience and professional and efficient staff. Jay Carley, General Manager.

New Vehicle Experience

I went online to look for a Tacoma and Rob Bradshaw called me AFTER I asked them too. He was GREAT from the very first conversation. He sent me a credit app and gave me all the info I asked for. I even bugged him the next day with ???? He found what I wanted so I went there and everyone was very friendly and helpful. I decided I wanted I different color that they didn't have in stock. They had to get it from another dealer. They said I could go and they would call when they get other vehicle. WHAT DEALER EVER LETS YOU GO. So the whole experience was wonderful and I will tell all my friends and family. Thxs ROB BRADSHAW and all the Larry Miller staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am very glad that we could provide you with an informative and helpful experience! Jay Carley, General Manager.