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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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1000,000 Mile Service on my 2009 Scion xD

It was very nice to have a good service experience. That is something that is not common these days. The best thing it there was now surprise fees. Additionally there were two recalls taken care of in this service. Richard (Rick) Emerson was very cordial and a pleasure to work with. Thanks for a good job. I feel my car is ready for another 100,000 miles. I have confidence in Toyota engineering and service. Thank you Rick and Larry Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could make your service experience here good!

Service department

They always take great care of me and my vehicle. I trust their recommendations regarding what service needs to be done now and what can be pushed out until the next visit.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary, thank you for your review! I am glad that we could take great care of you and your vehicle. Jay Carley, General Manager.

2013 Toyota Avalon

Rick Emerson is our guy. He is very accommodating , tells it like it is, which we feel is the correct way in dealing with the customers. He's a great person to deal with in services, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim & Velma, thank you for your review! I am glad that Rick could provide you with an excellent experience in service. Jay Carley, General Manager.

The Purchase

No purchase of a care is exceptional. There is always stress involved but I would say this was one of the best ever.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gary, I am glad that we could provide you with one of your best ever car buying experience. Jay Carley, General Manager.

Outstanding

Rodney and Tony could not have been more helpful or professional. Nothing was to much trouble for them. Even when the vehicle I wanted was no longer available they scoured the lot to find an alternative which turned out to be even better than the original one I had chosen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a helpful and professional experience. Jay Carley, General Manager.

Service / Oil Change / 30000 mike checkup

I called Toyota, got an appointment right away, as soon as I pulled into service I was immediately helped. Gonzo was extremely friendly and personable and told me he would give me a call as soon as my vehicle was finished. I was also offered several courtesy drop off/pick up offers while I was having my vehicle dropped off. I was called promptly after my FJ was serviced and I was able to pay and pick up my vehicle quickly. Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! I am glad that we could service your vehicle and make the experience enjoyable! Jay Carley, General Manager.

Service at Larry Miller Toyota on Bell Rd.

We had hoped to go out for breakfast while our RAV 4 was serviced. We waited for 1/2 hour before the driver came. It was too late to go out and our car was ready within the hour. He probably was busy. You usually have at least two drivers. Was there only one? Claire Fowler

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Claire, I am glad that we were able to service your vehicle within the hour and I apologize for the delay with the shuttle. Rick Depke, Service Manager.

Excellent service.

I had a regular maintenance and change oil on my Corolla. I showed up without appointment and in less than an hour, I was out. I highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francisco, thank you for your review! I am glad that we could provide you with excellent service. Jay Carley, General Manager.

Larry H. Miller Toyota Peoria Service

My car was serviced in an appropriate amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, thank you for your review. I am glad that we could service your vehicle efficiently. Jay Carley, General Manager.

They did a great job

We bought a truck from them last week, we paid a bit more than i wanted to but still got a nice deal on a great truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lenny, thank you for your review! I am glad that we could help you get a nice deal! Jay Carley, General Manager.