Reviews
Repair of 2003 4Runner
Shifter mechanism broke on my 2003 4Runner (after 168,000 hard miles) while I was traveling out of state. Got it to Larry H. Miller in Peoria, AZ for repair. Duane Thomas made sure they quickly assessed the problem, and let me know that they didn't have the needed parts, but they located the nearest one in Los Angeles. They gave me an accurate estimate of time & cost, got the part shipped overnight, and had it completed on time as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time for a review Larry. Duane is a great part of our team and it is good to know you were taken care of in a timely manner. Jay Carley, General Manager.
I came for 5k miles service
It was great service, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review Jose. We appreciate the business. Jay Carley, General Manager.
Larry H Miller Peoria
Facility is clean and waiting room exceptionally comfortable, with TVs, coffee, morning rolls, popcorn and vending machines. There are places for laptops to sit and work or surf, tables to eat if you want to bring your lunch, and other more comfortable chairs to watch TV or watch people! The waiting room is an extension of the showroom so I particularly enjoy looking at the new vehicles and dreaming about the day I'll be rich enough to buy one! ;-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review! Good to know our hard work to make the store comfortable has paid off! We appreciate the time you took to write a review. Jay Carley, General Manager.
great buying experience
working with everyone and them making sure i was happy was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Ramon. Good to know you were well taken care of. Jay Carley, General Manager.
Fantastic and Enjoyable
Excellent Experience; Rigoberto cornejo, our Sales person was enjoyable To work with. Very helpful and knowledgeable; very responsive to our needs. We looked at 20 models and finally decided on the Toyota Tacoma PreRunner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us Beverly! I am glad the team took care of you. Enjoy that Tacoma! Jay Carley, General Manager
Car Service
As usual the service was fine. Waiting room clean and pleasant. Service was prompt and reasonable. Rick Emerson does a good job. Mary Alice Campaigne.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time for a review Mary. Good to know Rick and the service team told great care of you vehicle! We appreciate the business. Jay Carley, General Manager.
Good service
Dean is always a pleasure to work with. He is efficient and polite. The work is usually done early and always done well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time for a review Carol. It is good to know Dean takes great care of your vehicle. Thank you for the business. Jay Carley, General Manager.
Vehicle Replacement
Total experience was positive from the time I drove onto the lot. Sales rep Mr. Ahmed was extremely helpful courteous. We were able to complete transaction to my satisfaction quickly. Rodney was most helpful in explaining functions of all systems and in setting up my daughters blue tooth for hand free phone useage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! Good to know the team took great care of you. Jay Carley, General Manager.
Dealing with a deaf customer.
I commend Rick Emerson for his efficiency and courtesy in dealing with a deaf customer (me)) who left satisfied, well informed, and impressed by your entire dealership and it's staff. Dr. D. F. Gundersen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us D.F. It is always nice to hear our customers are well taken care of by the team. We appreciate the business. Have a great day! Jay Carley, General Manager.
My car experience
As usual, my service person Rick Emerson was courteous and did not push me to buy anything I did not need o want. He is the BEST.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time for a review Jacqueline. Rick is a great part of our team and it is good to know you are well taken care of here. Jay Carley, General Manager.