Skip to main content

Mercedes-Benz of North Scottsdale

(1,137 reviews)
Visit Mercedes-Benz of North Scottsdale
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 459-9687 (866) 459-9687
Used (888) 345-3571 (888) 345-3571
Service (877) 542-4264 (877) 542-4264

Reviews

(1,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Scottsdale from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent staff, great service advisor in Mike DeBartolo.

Excellent staff, great service advisor in Mike DeBartolo. We have purchased and had cars serviced at North Scottsdale Mercedes off an d on for decades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jake Olson was my salesman.

Jake Olson was my salesman. Excellent job, he was honest and very professional throughout the whole process. And the dealership made me glad I’m a repeat customer! Many thanks. Bob

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your loyalty, Bob. Our team strives to provide an honest and professional experience at Mercedes-Benz of North Scottsdale, and we're pleased you had a great visit.

Great and relatable place to bring your car for service

Great and relatable place to bring your car for service Also place where you are treated with respect and dignity. Great place to purchase car. Thanks for taking care of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jake Olson was our agent and was wonderful!

Jake Olson was our agent and was wonderful!! Got a great price and was shown all the settings and functions of the suv, great customer service!! Highly recommend Jake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to hear about your positive experience with our team at Mercedes-Benz of North Scottsdale. It's great that you found the SUV's settings and functions satisfactory. Thank you for your recommendation.

I found the car that I wanted to order just after

I found the car that I wanted to order just after Thanksgiving in Palm Springs. I was reluctant to go to MB of North Scottsdale, because we found them to be obnoxious when I looked a cars in 2015. Wow, What a change.. Every way to look at rating the facility deserved a lot more than 5 stars. I cannot recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your feedback regarding Mercedes-Benz of North Scottsdale. We're glad to have provided a positive experience this time. Thank you for choosing us again.

Perfect, Professional, and Pleasant Total Customer

Perfect, Professional, and Pleasant Total Customer Experience with Jeff Maddox when I bought my car. Everyone knows buying a car, especially at a dealer can be, and is often reported to be a miserable experience, or at best annoying, and a time suck. Go see Jeff Maddox. From test drive to answered questions to sale… you will want to go back and do it again. Trust me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with our team. We're glad you found the car-buying process at Mercedes-Benz of North Scottsdale a positive one.

We had an excellent experience at Mercedes Benz of North

We had an excellent experience at Mercedes Benz of North Scottsdale. The process was very low-key and smooth. Our sales team, concierge service and parts department were all very attentive to what we were asking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing about your excellent experience with us at Mercedes-Benz of North Scottsdale. We take pride in ensuring our sales team and departments provide attentive service. We're glad to have made the process smooth for you.

Jozsef Horvath made my experience a great one.

Jozsef Horvath made my experience a great one. His product knowledge vs competition convinced me that I was making the right choice. Jozsef’s no pressure approach was a breath of fresh air, and his communications with me during and after the sale have been fantastic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with us. We're glad our team could support you throughout the process.

Jozsef Horvath was my salesman, and he was fantastic!

Jozsef Horvath was my salesman, and he was fantastic! The dealership was great, everyone who we interacted with was great. All in all, amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for sharing your positive experience with our team at Mercedes-Benz of North Scottsdale. We appreciate your visit and hope you have an enjoyable time with your new purchase.

Easiest car buying experience I have ever had!

Easiest car buying experience I have ever had! Jake and the entire team were fantastic! I would highly recommend anyone to work with Jake and his team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you enjoyed your car buying experience at Mercedes-Benz of North Scottsdale. Your recommendation means a lot to us.