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Camelback Toyota

(5,916 reviews)
Visit Camelback Toyota
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed

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New (602) 680-5083 (602) 680-5083
Used (602) 652-2023 (602) 652-2023
Service (602) 903-6649 (602) 903-6649

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2005.
Welcome to Camelback Toyota a Berkshire Hathaway Company. We make rebates incentives & great leases on new Toyota cars available to all Phoenix Toyota buyers. Camelback Toyota has a state of the art facility on 9.6 acres one of the state's largest flag poles an expansive showroom with flat screen TV's & an outdoor patio for enjoying Arizona's beautiful weather. For morning guests complimentary fruit bagels & coffee are offered. While waiting for their vehicles to be serviced guests can take advantage of free Wi-Fi while seated in lounge chairs chairs with laptop arms or massage chairs.
The Best Just Got Better!

Service center

Phone number (602) 903-6649

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Luis Silva headshot
Luis Silva
Latino Sales Director
(69 reviews)
Ralph Walters headshot
Ralph Walters
Internet Director
(40 reviews)
Brent Harris headshot
Brent Harris
Internet Sales Manager
(67 reviews)
Ryan Chan headshot
Ryan Chan
New Car Sales
(65 reviews)
Jonathan Castillo headshot
Jonathan Castillo
Sales Manager
(28 reviews)
Ever Valenzuela headshot
Ever Valenzuela
Sales
(19 reviews)
Lon Nguyen headshot
Lon Nguyen
Internet Sales Representative
(49 reviews)
Katya Talavera headshot
Katya Talavera
Sales
(25 reviews)
Brandon Latour headshot
Brandon Latour
New Car Director
(30 reviews)
Caleb Johnson headshot
Caleb Johnson
Used Car Sales Manager
(46 reviews)
Omar Almaani headshot
Omar Almaani
Sales Consulant
(7 reviews)
Ian Grundstrom headshot
Ian Grundstrom
Internet Sales and Leasing Consultant
(30 reviews)
Lou Alsaadi headshot
Lou Alsaadi
Finance Director
(100 reviews)
Ash Rad headshot
Ash Rad
Hiring & Recruiting Director
(18 reviews)
Adam Crump headshot
Adam Crump
Sales Manager Internet Department
(31 reviews)
Latisha Preciado headshot
Latisha Preciado
DASH/Marketing Director
(23 reviews)
Robert Motz headshot
Robert Motz
General Manager
(22 reviews)
Mike Spector headshot
Mike Spector
Inventory/Facility Director
(20 reviews)
Jim Dinwid headshot
Jim Dinwid
DASH/Sales Representative
(20 reviews)
Shane Henry headshot
Shane Henry
Sales
(20 reviews)
Abe Mendivil headshot
Abe Mendivil
Internet Sales
(20 reviews)
Marion Hopper headshot
Marion Hopper
Sales
(10 reviews)
Axel Gastelum headshot
Axel Gastelum
Sales
(6 reviews)
Robert Peterson headshot
Robert Peterson
Internet Sales Manager
(5 reviews)
Stephan Johannes headshot
Stephan Johannes
Internet Sales
(5 reviews)
Jeremy Ransom headshot
Jeremy Ransom
Internet Sales
(4 reviews)
Erwin Arteaga headshot
Erwin Arteaga
Sales
(5 reviews)
Edin Guerra headshot
Edin Guerra
Sales
(4 reviews)
Jose Lugo headshot
Jose Lugo
Sales
(4 reviews)
Fred Macias headshot
Fred Macias
Internet Sales
(4 reviews)
Nick Pigott headshot
Nick Pigott
Internet Sales
(4 reviews)
Lesli Villa headshot
Lesli Villa
Sales Consultant
(4 reviews)
SAM ALVARADO headshot
SAM ALVARADO
Sales Consulant
(3 reviews)
Bryan Castro headshot
Bryan Castro
VETERAN SALES
(3 reviews)
BJ HILL headshot
BJ HILL
Internet Sales Manager
(3 reviews)
Brodey Kiley headshot
Brodey Kiley
Internet Sales
(3 reviews)
Antonio Lopez headshot
Antonio Lopez
Sales Consultant
(3 reviews)
Janel Thomas headshot
Janel Thomas
Internet Manager
(3 reviews)
Jocelyn Castillo headshot
Jocelyn Castillo
Sales Consultant
(2 reviews)
Wes Evans headshot
Wes Evans
Sales Consulant
(2 reviews)
Paloma Galvez headshot
Paloma Galvez
Internet Veteran Sales
(1 review)
Quinton Hancock headshot
Quinton Hancock
Internet Sales
(2 reviews)
Leo Palacios headshot
Leo Palacios
Sales Consultant
(2 reviews)
Mauricio Perez headshot
Mauricio Perez
Internet Sales
(2 reviews)
David Santos headshot
David Santos
Sales
(2 reviews)
Abou Traore headshot
Abou Traore
Sales
(2 reviews)
Tim White headshot
Tim White
Internet Sales Representative
(1 review)
Kim Zavala headshot
Kim Zavala
Sales
(2 reviews)
Alexis Cadena headshot
Alexis Cadena
Sales
(2 reviews)
Elidio Cuellar headshot
Elidio Cuellar
Sales
(1 review)
Abel Iglesias headshot
Abel Iglesias
Internet Sales
(1 review)
Moe Kanan headshot
Moe Kanan
Sales Consultant
(1 review)
Russom Nabone headshot
Russom Nabone
Assistant Sales Manager
(1 review)
Chantz Purden headshot
Chantz Purden
Sales representative
(1 review)
Shar Rajper headshot
Shar Rajper
VETERAN TEAM
(1 review)
Ernesto Sanchez headshot
Ernesto Sanchez
Sales Consultant
(1 review)
Anthony Stewart headshot
Anthony Stewart
Sales Consultant
(1 review)
Davon Strickland headshot
Davon Strickland
Sales
(1 review)
Janel Thomas headshot
Janel Thomas
Internet Sales
(1 review)
Luis Villa headshot
Luis Villa
Assistant Sales Manager
(1 review)

Reviews

(5,916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Toyota from DealerRater.

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Melanie Kranz mi vendedora favorita ya mi tercer carro con ella y siempre hace todo por que tenga el mejor precio Super amable sencilla y rápida para darte tu carro se las recomiendo

Melanie Kranz mi vendedora favorita ya mi tercer carro con ella y siempre hace todo por que tenga el mejor precio Super amable sencilla y rápida para darte tu carro se las recomiendo

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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On September 7 when we arrive at the dealership to get a car , we had an awesome experience at the dealership , the sales man Bryant provided excellent service and took great care of us . Thank you for an excellent experience at the dealership.

On September 7 when we arrive at the dealership to get a car , we had an awesome experience at the dealership , the sales man Bryant provided excellent service and took great care of us . Thank you for an excellent experience at the dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Melanie Kranz was amazing and super helpful and patient! We LOVE our Sienna! Will always go back to her and Camelback Toyota!

Melanie Kranz was amazing and super helpful and patient! We LOVE our Sienna! Will always go back to her and Camelback Toyota!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I scheduled an appointment for my 2020 Toyota Rav4 Hybrid about 2 weeks in advanced with a man named Steven Rice. I scheduled an appointment because my vehicle had a recall that I needed to get fixed. I get to my appointment a few minutes early and told the first gentlemen that came up to me that I had an appointment with Steven for my recall. He told me that Steven wasn't in today so this new gentlemen would be working with me. Which is fine with me. He proceeded to get my VIN number for my vehicle and then asked me to wait as he went to check if they had the parts available to perform the recall fix for my vehicle. About five minutes later he came back and apologized that they did not have the parts to fix my vehicle and that it could take anywhere from 2 weeks to 2 months. But probably closer to 2 weeks. I wasn't only assured by Steven Rice that they could do the specific recall for my vehicle but that they were also open on Columbus day and that it wouldn't cost any money. I was looking forward to managing being able to take my vehicle in to get fixed at an ideal day and time for myself. It just looks like it wasn't ideal for Steven afterall. As well as the dealership; providing false promises that they were capable of fixing my vehicle and not sure when they actually could. Throwing out a range of 2 to 8 weeks before being able to help me. Without reassurance that they would contact me either. I guess I'll be asking other Toyota dealerships around me to help me out. At least they let me know what other services they can do for me while I'm there that I didn't need.

I scheduled an appointment for my 2020 Toyota Rav4 Hybrid about 2 weeks in advanced with a man named Steven Rice. I scheduled an appointment because my vehicle had a recall that I needed to get fixed. I get to my appointment a few minutes early and told the first gentlemen that came up to me that I had an appointment with Steven for my recall. He told me that Steven wasn't in today so this new gentlemen would be working with me. Which is fine with me. He proceeded to get my VIN number for my vehicle and then asked me to wait as he went to check if they had the parts available to perform the recall fix for my vehicle. About five minutes later he came back and apologized that they did not have the parts to fix my vehicle and that it could take anywhere from 2 weeks to 2 months. But probably closer to 2 weeks. I wasn't only assured by Steven Rice that they could do the specific recall for my vehicle but that they were also open on Columbus day and that it wouldn't cost any money. I was looking forward to managing being able to take my vehicle in to get fixed at an ideal day and time for myself. It just looks like it wasn't ideal for Steven afterall. As well as the dealership; providing false promises that they were capable of fixing my vehicle and not sure when they actually could. Throwing out a range of 2 to 8 weeks before being able to help me. Without reassurance that they would contact me either. I guess I'll be asking other Toyota dealerships around me to help me out. At least they let me know what other services they can do for me while I'm there that I didn't need.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback about your recent service visit. Our team is committed to providing clear communication, accurate appointment coordination, and professional support throughout the recall and service process. Customer feedback is valuable as we continue reviewing and improving our procedures. We invite you to contact Jimmy, our Service Manager, at [email protected] to discuss your concerns further.

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All they do is break a hose and want you to fix it with them they don't take responsibility for there mistake and they blame me that the issue was already there when I know that's a lie they brake a part and then don't want to fix it don't trust this dealership especially in the service dept

All they do is break a hose and want you to fix it with them they don't take responsibility for there mistake and they blame me that the issue was already there when I know that's a lie they brake a part and then don't want to fix it don't trust this dealership especially in the service dept

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your feedback regarding your service experience. Our team strives to provide clear communication, professionalism, and attentive support throughout every visit. We value customer input and remain committed to continuously improving the experience we provide. Please reach out to Jimmy, our Service Manager, at [email protected] so we can learn more about your concerns and assist further.

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Very attentive and really work at getting you - your deal. I will for sure use the in the future.

Very attentive and really work at getting you - your deal. I will for sure use the in the future.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing this, Bill! It is great to hear that the team was attentive and focused on getting you the right deal. We look forward to working with you again in the future.

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Melanie Kranz is the best! She helped us out with our purchase. She was very kind and very helpfull.

Melanie Kranz is the best! She helped us out with our purchase. She was very kind and very helpfull.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are honored to hear about your experience with Melanie! It means a lot to know she made your purchase a smooth and pleasant one. We are lucky to have her on our team, and we will be sure to pass along your kind words. Thank you for taking the time to share this, diaz_marisol84, and we hope to see you again at Camelback Toyota!

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Jeremy was a great help in finding me the right truck. I’m not very well versed in vehicle and lease terminology and he did a good job helping me understand a lot of it. He had great energy and offered me refreshments while I waited. He made sure I didn’t feel pressured which I really appreciated. We came to a great deal and I’m very fortunate to have had him work with me today. Would highly recommend him!

Jeremy was a great help in finding me the right truck. I’m not very well versed in vehicle and lease terminology and he did a good job helping me understand a lot of it. He had great energy and offered me refreshments while I waited. He made sure I didn’t feel pressured which I really appreciated. We came to a great deal and I’m very fortunate to have had him work with me today. Would highly recommend him!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Tyson! It sounds like Jeremy made your experience smooth and comfortable from start to finish, and that is exactly what we aim for. Helping customers feel confident and informed, especially when navigating leasing and vehicle terms, is something we take seriously. We are glad you walked away with a great deal and felt at ease throughout the process. We will be sure to pass your kind words along to Jeremy!

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I had a great experience at Camelback Toyota. Jeremy was friendly, professional, and made the entire car-buying process easy and stress-free. He was transparent, answered all of my questions, and never made me feel pressured or rushed. I really appreciated how smoothly everything went from start to finish. I would definitely recommend Jeremy and Camelback Toyota to anyone looking for a vehicle. Thank you again for the great experience!

I had a great experience at Camelback Toyota. Jeremy was friendly, professional, and made the entire car-buying process easy and stress-free. He was transparent, answered all of my questions, and never made me feel pressured or rushed. I really appreciated how smoothly everything went from start to finish. I would definitely recommend Jeremy and Camelback Toyota to anyone looking for a vehicle. Thank you again for the great experience!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that your visit to Camelback Toyota was such a positive one. It is great to know that Jeremy made the process feel easy and pressure-free, and that you felt well taken care of from start to finish. We will be sure to pass along your kind words to him. Thank you for recommending us, and we hope to see you again whenever you need anything!

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Jeremy was very responsive and was able to get us the vehicle we wanted. He is an honest guy and made the process very pleasant. Overall great experience with these guys. definitely worth the drive for us.

Jeremy was very responsive and was able to get us the vehicle we wanted. He is an honest guy and made the process very pleasant. Overall great experience with these guys. definitely worth the drive for us.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are so glad to hear that Jeremy made the process smooth and enjoyable, and that we were able to get you into the vehicle you were looking for. It means a lot to know the drive was worth it for you. We hope to see you again in the future!

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