Camelback Toyota

I recently had my car serviced and I couldn’t be more satisfied with the experience. From start to finish, the entire process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to clearly explain what needed to be done and why. The service was completed on time, and the quality of work was excellent. My car feels noticeably smoother and more responsive now. I also appreciated the transparency in pricing—there were no unexpected charges, and everything was clearly communicated beforehand. I highly recommend this service center to anyone looking for reliable, honest, and high-quality car maintenance. I’ll definitely be returning for future services!

Everyone was a great help. Andres in finance, Ulysses and Oskar in sales were the ones that helped us directly. They made the experience smooth and easy.

Cameron Clark was very professional and welcoming. So much so that I will be returning to him to take care of my future service needs.

Went there for service, everything from start to was excellent. Every employee I came in contact with were extremely friendly and polite. Would definitely recommend this dealership.

Everyone was so nice and made sure I left with the car that was right for me.

Adam Bednarowski my service advisor has been very helpful and is the best. I look forward to returning to him in my future service appointments.

Worst dealership experience I’ve ever had. I saw an ad for a Tacoma and called Camelback Toyota to ask about it. I spoke with James and was very clear about the absolute max out the door price I was willing to pay. He told me they couldn’t get anywhere close to that number. I said no problem and that I didn’t want to waste either of our time. About five minutes later, James called me back and said he was able to get the deal to my out the door number and asked if I could come in right away. Based on that confirmation, I went to the dealership and spent several hours there. Right at the beginning, I signed a written document in pen confirming the agreed upon out the door price, interest rate, and monthly payment. Based on that, they ran my credit and moved me into the finance office. After I declined the optional add ons in finance, I was suddenly told there was an internal mistake and that the out the door price was going up by an additional $3,000. James admitted the mistake was on their end but refused to honor the deal he personally called me back to offer and that I had already signed. He then brought in his manager Brandon, who backed him up and showed zero concern for the time I wasted after being brought in under false pretenses. At that point I walked. After leaving, I called and requested copies of all documents I signed for my records, which dealerships are required to provide upon request. When I contacted the finance department specifically asking for the initial purchase agreement I signed and any other paperwork, I was told that it looked like everything had been shredded. This was a clear bait and switch. If James and Brandon represent how Camelback Toyota operates, do yourself a favor and stay far away. Even signed paperwork did not stop them from trying to raise the price at the very last second.

Clean, neat, organized. Personnel always helpful, especially Brandon Whitaker, my service advisor. I have complete confidence in him and your service staff taking care of my car! Thank you, Brandon! And thank you service staff!

Good experience, good prices, very knowledgeable, very helpful, will recommend to family and friends a variety of vehicles

You might want to go with a Toyota Dealership that's a little more straightforward in their pricing. Toyota.com led me to this dealership when sorting by price. Then, you read the fine, very fine print and see that cost is actually approx. $3k more because of dealership add-ons. This misleading advertising may explain why the dealership is so busy. Even though we had the car and price finalized before leaving the house and we were paying cash, we waited hours to drive our new car home. Another reason for the wait, which may or may not be as bad at other locations, not sure, is that each car buyer has to sit through 25 minutes of sales presentation for an extended warranty. After spending $32k on our new car, we had to listen for 25 minutes on how likely it will be that this car will need thousands of dollars in repair in the short-term. We were shown a spreadsheet with all the real very high price repairs needed in the short term for new Toyotas. We were told we were buying "an ipad on wheels in the desert," a terrible recipe. This was days ago and I still haven't recovered from being convinced that the new car we purchased was money pit. Definitely not the fun new car experience I was hoping for.