Reviews
Melanie Kranz mi vendedora favorita ya mi tercer carro con ella y siempre hace todo por que tenga el mejor precio Super amable sencilla y rápida para darte tu carro se las recomiendo
Melanie Kranz mi vendedora favorita ya mi tercer carro con ella y siempre hace todo por que tenga el mejor precio Super amable sencilla y rápida para darte tu carro se las recomiendo
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
On September 7 when we arrive at the dealership to get a car , we had an awesome experience at the dealership , the sales man Bryant provided excellent service and took great care of us . Thank you for an excellent experience at the dealership.
On September 7 when we arrive at the dealership to get a car , we had an awesome experience at the dealership , the sales man Bryant provided excellent service and took great care of us . Thank you for an excellent experience at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Melanie Kranz was amazing and super helpful and patient! We LOVE our Sienna! Will always go back to her and Camelback Toyota!
Melanie Kranz was amazing and super helpful and patient! We LOVE our Sienna! Will always go back to her and Camelback Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I scheduled an appointment for my 2020 Toyota Rav4 Hybrid about 2 weeks in advanced with a man named Steven Rice. I scheduled an appointment because my vehicle had a recall that I needed to get fixed. I get to my appointment a few minutes early and told the first gentlemen that came up to me that I had an appointment with Steven for my recall. He told me that Steven wasn't in today so this new gentlemen would be working with me. Which is fine with me. He proceeded to get my VIN number for my vehicle and then asked me to wait as he went to check if they had the parts available to perform the recall fix for my vehicle. About five minutes later he came back and apologized that they did not have the parts to fix my vehicle and that it could take anywhere from 2 weeks to 2 months. But probably closer to 2 weeks. I wasn't only assured by Steven Rice that they could do the specific recall for my vehicle but that they were also open on Columbus day and that it wouldn't cost any money. I was looking forward to managing being able to take my vehicle in to get fixed at an ideal day and time for myself. It just looks like it wasn't ideal for Steven afterall. As well as the dealership; providing false promises that they were capable of fixing my vehicle and not sure when they actually could. Throwing out a range of 2 to 8 weeks before being able to help me. Without reassurance that they would contact me either. I guess I'll be asking other Toyota dealerships around me to help me out. At least they let me know what other services they can do for me while I'm there that I didn't need.
I scheduled an appointment for my 2020 Toyota Rav4 Hybrid about 2 weeks in advanced with a man named Steven Rice. I scheduled an appointment because my vehicle had a recall that I needed to get fixed. I get to my appointment a few minutes early and told the first gentlemen that came up to me that I had an appointment with Steven for my recall. He told me that Steven wasn't in today so this new gentlemen would be working with me. Which is fine with me. He proceeded to get my VIN number for my vehicle and then asked me to wait as he went to check if they had the parts available to perform the recall fix for my vehicle. About five minutes later he came back and apologized that they did not have the parts to fix my vehicle and that it could take anywhere from 2 weeks to 2 months. But probably closer to 2 weeks. I wasn't only assured by Steven Rice that they could do the specific recall for my vehicle but that they were also open on Columbus day and that it wouldn't cost any money. I was looking forward to managing being able to take my vehicle in to get fixed at an ideal day and time for myself. It just looks like it wasn't ideal for Steven afterall. As well as the dealership; providing false promises that they were capable of fixing my vehicle and not sure when they actually could. Throwing out a range of 2 to 8 weeks before being able to help me. Without reassurance that they would contact me either. I guess I'll be asking other Toyota dealerships around me to help me out. At least they let me know what other services they can do for me while I'm there that I didn't need.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback about your recent service visit. Our team is committed to providing clear communication, accurate appointment coordination, and professional support throughout the recall and service process. Customer feedback is valuable as we continue reviewing and improving our procedures. We invite you to contact Jimmy, our Service Manager, at [email protected] to discuss your concerns further.
All they do is break a hose and want you to fix it with them they don't take responsibility for there mistake and they blame me that the issue was already there when I know that's a lie they brake a part and then don't want to fix it don't trust this dealership especially in the service dept
All they do is break a hose and want you to fix it with them they don't take responsibility for there mistake and they blame me that the issue was already there when I know that's a lie they brake a part and then don't want to fix it don't trust this dealership especially in the service dept
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback regarding your service experience. Our team strives to provide clear communication, professionalism, and attentive support throughout every visit. We value customer input and remain committed to continuously improving the experience we provide. Please reach out to Jimmy, our Service Manager, at [email protected] so we can learn more about your concerns and assist further.
Very attentive and really work at getting you - your deal. I will for sure use the in the future.
Very attentive and really work at getting you - your deal. I will for sure use the in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing this, Bill! It is great to hear that the team was attentive and focused on getting you the right deal. We look forward to working with you again in the future.
Melanie Kranz is the best! She helped us out with our purchase. She was very kind and very helpfull.
Melanie Kranz is the best! She helped us out with our purchase. She was very kind and very helpfull.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to hear about your experience with Melanie! It means a lot to know she made your purchase a smooth and pleasant one. We are lucky to have her on our team, and we will be sure to pass along your kind words. Thank you for taking the time to share this, diaz_marisol84, and we hope to see you again at Camelback Toyota!
Jeremy was a great help in finding me the right truck. I’m not very well versed in vehicle and lease terminology and he did a good job helping me understand a lot of it. He had great energy and offered me refreshments while I waited. He made sure I didn’t feel pressured which I really appreciated. We came to a great deal and I’m very fortunate to have had him work with me today. Would highly recommend him!
Jeremy was a great help in finding me the right truck. I’m not very well versed in vehicle and lease terminology and he did a good job helping me understand a lot of it. He had great energy and offered me refreshments while I waited. He made sure I didn’t feel pressured which I really appreciated. We came to a great deal and I’m very fortunate to have had him work with me today. Would highly recommend him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Tyson! It sounds like Jeremy made your experience smooth and comfortable from start to finish, and that is exactly what we aim for. Helping customers feel confident and informed, especially when navigating leasing and vehicle terms, is something we take seriously. We are glad you walked away with a great deal and felt at ease throughout the process. We will be sure to pass your kind words along to Jeremy!
I had a great experience at Camelback Toyota. Jeremy was friendly, professional, and made the entire car-buying process easy and stress-free. He was transparent, answered all of my questions, and never made me feel pressured or rushed. I really appreciated how smoothly everything went from start to finish. I would definitely recommend Jeremy and Camelback Toyota to anyone looking for a vehicle. Thank you again for the great experience!
I had a great experience at Camelback Toyota. Jeremy was friendly, professional, and made the entire car-buying process easy and stress-free. He was transparent, answered all of my questions, and never made me feel pressured or rushed. I really appreciated how smoothly everything went from start to finish. I would definitely recommend Jeremy and Camelback Toyota to anyone looking for a vehicle. Thank you again for the great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that your visit to Camelback Toyota was such a positive one. It is great to know that Jeremy made the process feel easy and pressure-free, and that you felt well taken care of from start to finish. We will be sure to pass along your kind words to him. Thank you for recommending us, and we hope to see you again whenever you need anything!
Jeremy was very responsive and was able to get us the vehicle we wanted. He is an honest guy and made the process very pleasant. Overall great experience with these guys. definitely worth the drive for us.
Jeremy was very responsive and was able to get us the vehicle we wanted. He is an honest guy and made the process very pleasant. Overall great experience with these guys. definitely worth the drive for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are so glad to hear that Jeremy made the process smooth and enjoyable, and that we were able to get you into the vehicle you were looking for. It means a lot to know the drive was worth it for you. We hope to see you again in the future!