Reviews
Service on my 4 series by Chris Pagan
Chris, as always did an outstanding job of getting me in and out of the facilities in a very professional manner. Great job, by a great professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Survey
Great deal and customer services ,I recommend to all my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasantly surprised
Based on the negative reviews I read before my appointment, I was pleasantly surprised at the overall service. The after service car wash was below average. There was still a big banyan tree berry glob on the hood that remained after the wash. It seemed to show little attention to detail to the final product.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Salesman Fernando Garcia was very helpful getting me through the process took me on a test drive and I received an orientation about the car (I have owned a few BMW vehicles but this car had new features
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jomar is the BEST
Until I was assigned to Jomar as my service advisor my experience with Braman was extremely sketchy and not great. Jomar has gone above and beyond and I can't thank him enough. The only reason why I am considering leasing my 5th BMW with Braman is because of him. otherwise I was prepared to leave when this lease was up next August.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mini Countryman 2016
The sales Manager, Sam Borges, went above and beyond to accommodate my purchasing requirements. The sales staff, Juana Cruz and Nicolas, where professional and very pleasant to deal with. They made the buying experience much more pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Braman BMW/Mini Miami is the best!
Braman BMW/Mini Miami is an excellent place to buy a car. The moment that you get in, you feel welcomed. The sales staff is extremely professional. I would recommend Braman BMW/Mini Miami to anyone considering the purchase of a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car Service Visit for wheel Replacemtn
Jason Delgado was the service rep that took care of me and is awesome! Very detailed-oriented and provided excellent communication/follow-up. The rest of the staff is equally great. Very satisfied w/ my experience. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Representative - Marcos Rodriguez
Service Representative Marcos Rodriguez is Best in Class... Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service! Armando was excellent!
Great customer service!!! Armando was excellent!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
