Reviews
Vehicle had 60k service done. When whet to pickup vehicle, drove off lot and vehicle started violently shaking. Found a vacuum hose not connected after fuel system cleaning was accomplished. Do not understand how a vehicle is not great driven after maintenance accomplished. Very disappointed.
Vehicle had 60k service done. When whet to pickup vehicle, drove off lot and vehicle started violently shaking. Found a vacuum hose not connected after fuel system cleaning was accomplished. Do not understand how a vehicle is not great driven after maintenance accomplished. Very disappointed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Advisor worked with me on my issue and had to return for a second visit. Took me back to the mechanic and finally pinpointed the issue to the relearning of the steering wheel sensor. Car now handles properly. Thanks guys!!
Advisor worked with me on my issue and had to return for a second visit. Took me back to the mechanic and finally pinpointed the issue to the relearning of the steering wheel sensor. Car now handles properly. Thanks guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was clean and the staff were nice. My SUV was worked on and the part was replaced properly. This was a recall for the drivers side air bag.
The dealership was clean and the staff were nice. My SUV was worked on and the part was replaced properly. This was a recall for the drivers side air bag.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at Nucar Chevrolet of New Castle. It's great to know that our team provided you with clean facilities and excellent service while handling the recall for your SUV's driver's side airbag. We appreciate your trust in us and look forward to assisting you again in the future! The Nucar Chevrolet Team
Damon is always on point as far as customer satisfaction and clear communication every time I visit the dealer
Damon is always on point as far as customer satisfaction and clear communication every time I visit the dealer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, Carlos! We're thrilled to hear that Damon is always on point with customer satisfaction and clear communication during your visits to Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to seeing you again soon! The Nucar Chevrolet Team
Professional... courteous.... informative... besides the normal complicated financial process and all the add on options, pretty smooth process
Professional... courteous.... informative... besides the normal complicated financial process and all the add on options, pretty smooth process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback, Mitch! We appreciate you taking the time to share your experience with us. We're glad to hear that you found the process smooth, despite the complexities of financing. At Nucar Chevrolet of New Castle, we strive to provide professional and informative service to all our customers. We look forward to assisting you again in the future! - The Nucar Chevrolet Team
Joshua Razzi was outstanding as a service representative. He helped me with my service great đź‘Ť
Joshua Razzi was outstanding as a service representative. He helped me with my service great đź‘Ť
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that Joshua provided you with outstanding service at Nucar Chevrolet of New Castle. Our team strives to deliver the best experience possible, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon! - The Nucar Chevrolet Team
I brought my Silverado 2021 at this dealership, and they were the best. I have had no problems at all.
I brought my Silverado 2021 at this dealership, and they were the best. I have had no problems at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with your 2021 Chevrolet Silverado at Nucar Chevrolet of New Castle. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to seeing you again for your next visit! - The Nucar Chevrolet Team
Very thorough and helpful. They continue to provide excellent service. I will continue to get my car serviced at this location.
Very thorough and helpful. They continue to provide excellent service. I will continue to get my car serviced at this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Gary! We’re thrilled to hear you find our service at Nucar Chevrolet of New Castle thorough and helpful. We appreciate your loyalty and look forward to continuing to serve you and your vehicle in the future! - The Nucar Chevrolet Team
Joshua was very knowledgeable about what was printed out and what should be fixed on my vehicle
Joshua was very knowledgeable about what was printed out and what should be fixed on my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Janet! We're thrilled to hear that Joshua was able to provide you with the knowledge you needed regarding your vehicle at Nucar Chevrolet of New Castle. We appreciate your trust in us and look forward to assisting you again in the future! - The Nucar Chevrolet Team
James Johnson was very good at getting the deal done. He knew what we were looking for soon as we started talking to him. He was very confident about his decision and had great communication and answers to questions we asked. Will go to him again in the future for next vehicle
James Johnson was very good at getting the deal done. He knew what we were looking for soon as we started talking to him. He was very confident about his decision and had great communication and answers to questions we asked. Will go to him again in the future for next vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're happy to hear about your positive experience with Nucar Chevrolet of New Castle and how James was able to assist you in finding the right vehicle. We look forward to helping you again in the future for your next purchase. - The Nucar Chevrolet Team