Reviews
I was told I needed brakes and rotors on all 4 wheels. A certified mechanic checked the brakes and the front brakes still had 55% wear left. The rears did need replacing. The certified mechanic tested the brake fluid for serviceability and found that the fluid was still serviceable. All that was done without an inspection fee.
I was told I needed brakes and rotors on all 4 wheels. A certified mechanic checked the brakes and the front brakes still had 55% wear left. The rears did need replacing. The certified mechanic tested the brake fluid for serviceability and found that the fluid was still serviceable. All that was done without an inspection fee.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great communication. Timely & polite service Appreciated the text messages and phone call Friendly atmosphere
Great communication. Timely & polite service Appreciated the text messages and phone call Friendly atmosphere
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Grateful for such a lovely review! We’re happy to hear that you appreciated the communication and friendly atmosphere at Nucar Chevrolet of New Castle. It’s our goal to provide timely and polite service to all of our customers. We hope to see you again soon! The Nucar Chevrolet Team
Service intake was quick and easy. I rely on the shuttle service as well so having that feature is greatly appreciated!
Service intake was quick and easy. I rely on the shuttle service as well so having that feature is greatly appreciated!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We're glad to hear that your service intake was quick and that you appreciate our shuttle service at Nucar Chevrolet of New Castle. Our team strives to make your experience as convenient as possible. We look forward to seeing you again! The Nucar Chevrolet Team
Dan my Salesman is the best. I keep coming back to him for a reason. Dealership was clean but hot hot hot. Sweating just sitting there. The whole process was painless amd efficient minus the heat.
Dan my Salesman is the best. I keep coming back to him for a reason. Dealership was clean but hot hot hot. Sweating just sitting there. The whole process was painless amd efficient minus the heat.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re thrilled to hear that Dan provided you with excellent service at Nucar Chevrolet of New Castle. Your comfort is important to us, and we appreciate your understanding regarding the temperature in the dealership. We hope to see you again soon for another seamless experience! The Nucar Chevrolet Team
Next time hopefully little bit more faster just for oil change and needs to report to carfax
Next time hopefully little bit more faster just for oil change and needs to report to carfax
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bekim. We appreciate you choosing Nucar Chevrolet of New Castle for your oil change. We understand the importance of efficiency and will work towards improving our service times. If you have any further concerns or need assistance, please feel free to contact us directly. We look forward to seeing you again. The Nucar Chevrolet Team
Hope next time no need to wait longer just for oil change And needs to report to carfax the rest
Hope next time no need to wait longer just for oil change And needs to report to carfax the rest
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bekim. We appreciate your insights regarding your oil change experience at Nucar Chevrolet of New Castle. Your comments will help us improve. If you have any specific concerns about reporting to CarFax, please feel free to contact us directly. We hope to see you again soon. The Nucar Chevrolet Team
The Salesman Chris Walker and finance gentleman Larry Murray were excellent. Very helpful, kind, knowledgeable.
The Salesman Chris Walker and finance gentleman Larry Murray were excellent. Very helpful, kind, knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Rusty! We're happy to hear Chris and Larry provided you with great service at Nucar Chevrolet of New Castle. Their dedication to helping our customers is truly appreciated. We hope to see you again soon! The Nucar Chevrolet Team
Great. Timely. They had me in and out. Thank you! Quality customer service! Second to none!
Great. Timely. They had me in and out. Thank you! Quality customer service! Second to none!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, John! We're thrilled to hear that you had a great experience with us at Nucar Chevrolet of New Castle. Providing timely and quality customer service is our priority, and it's fantastic to know we met your expectations. We look forward to seeing you again! The Nucar Chevrolet Team
Very good and fast service The customer service was excellent, car service was good and very fast, it took less time of what I expected.
Very good and fast service The customer service was excellent, car service was good and very fast, it took less time of what I expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you the service was excellent and it took less time of what I was expected.
Great service on my SUV. Josh kept me informed on my vehicle and explained the recommended services. Got an estimate.
Great service on my SUV. Josh kept me informed on my vehicle and explained the recommended services. Got an estimate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you received great service on your SUV and that Josh was able to keep you informed and provide clear explanations regarding the recommended services. Your satisfaction is our priority at Nucar Chevrolet of New Castle. We look forward to assisting you again in the future! The Nucar Chevrolet Team