Reviews
Ira Benson was polite, professional and very personable. Also his co worker Damien was a pleasure to deal with
Ira Benson was polite, professional and very personable. Also his co worker Damien was a pleasure to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re happy to hear that Ira and Damien made your experience at Nucar Chevrolet of New Castle enjoyable. Our team appreciates your feedback and looks forward to seeing you again! The Nucar Chevrolet Team
Bianca was absolutely wonderful and made you feel comfortable like you have known her for a long time. She is so knowledgeable and was very patient with me.
Bianca was absolutely wonderful and made you feel comfortable like you have known her for a long time. She is so knowledgeable and was very patient with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Dolly! We’re thrilled to hear that Bianca made your visit to Nucar Chevrolet of New Castle such a positive experience. Her knowledge and patience truly help our customers feel at home. Our team appreciates your feedback and looks forward to seeing you again soon! - The Nucar Chevrolet Team
Organized with excellent communication. The car was fixed with a quick turnaround time and staff was very easy to talk to.
Organized with excellent communication. The car was fixed with a quick turnaround time and staff was very easy to talk to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Rain! We’re thrilled to hear about your positive experience at Nucar Chevrolet of New Castle. It's great to know that our team's communication and quick service made a difference for you. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Chevrolet Team
Larry is a very helpful salesman. He knew what we wanted and found our new car! He makes it so easy.
Larry is a very helpful salesman. He knew what we wanted and found our new car! He makes it so easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Rhondai! We're thrilled to hear that Larry was able to help you find your new car and make the process so easy. It's great to know that his knowledge and assistance made your experience a positive one. We appreciate you choosing Nucar Chevrolet of New Castle and look forward to seeing you again in the future. Enjoy your new vehicle! The Nucar Chevrolet Team
As always, my tire repair went smooth and Nucar was as professional as could be .
As always, my tire repair went smooth and Nucar was as professional as could be .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that your tire repair experience at Nucar Chevrolet of New Castle went smoothly. Our team strives to provide professional service, and it's great to know we met your expectations. We look forward to assisting you again in the future! The Nucar Chevrolet Team
James and the staff were the best. Highly recommend to anyone looking to purchase a car
James and the staff were the best. Highly recommend to anyone looking to purchase a car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re thrilled to hear that you had a great experience with James and our team at Nucar Chevrolet of New Castle. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new car! The Nucar Chevrolet Team
Good experience. Mobile app and service tech kept me updated and explained theproblem and resolution.
Good experience. Mobile app and service tech kept me updated and explained theproblem and resolution.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re happy to hear that you had a good experience with Nucar Chevrolet of New Castle. It’s great to know that our mobile app and service tech were helpful in keeping you informed about the problem and resolution. Our team appreciates your support and looks forward to assisting you again in the future! The Nucar Chevrolet Team
It was good. Time management could be better. My car smelled like an animal was in there when I finally got it back and I don't own any pets.
It was good. Time management could be better. My car smelled like an animal was in there when I finally got it back and I don't own any pets.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Griffin. We appreciate your positive remarks and understand your concerns regarding the time management and the condition of your vehicle upon return. Your experience is important to us, and we aim to uphold high standards at Nucar Chevrolet of New Castle. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to serve you better in the future. The Nucar Chevrolet Team
Everyone was very helpful and friendly, very knowledgeable in explaining the issues that was going on with my car
Everyone was very helpful and friendly, very knowledgeable in explaining the issues that was going on with my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that our team at Nucar Chevrolet of New Castle was helpful and knowledgeable in addressing the issues with your car. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to seeing you again! The Nucar Chevrolet Team
TCM programming failed, for the second time. Have to go back a third to get this done, during work hours.
TCM programming failed, for the second time. Have to go back a third to get this done, during work hours.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Maria. We understand your concerns regarding the TCM programming and the inconvenience it has caused you. We appreciate your patience and would like to work towards discussing this matter effectively. Please reach out to us directly at Nucar Chevrolet of New Castle so we can assist you in setting up a more convenient time for your next visit. Your satisfaction is important to us, and we’re here to help. The Nucar Chevrolet Team