Reviews
It was good I don't know what else to say except it was good. Thanks.
It was good I don't know what else to say except it was good. Thanks.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re glad the service on your Camaro met your expectations. Everyone Loves a Nucar!
I made a appointment for 4 tires, I ordered the tires a week prior. I get there and was told the price is $40 more each tire. And then I waited over 5 hours for the tires installed. That's very poor service.....
I made a appointment for 4 tires, I ordered the tires a week prior. I get there and was told the price is $40 more each tire. And then I waited over 5 hours for the tires installed. That's very poor service.....
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns regarding the pricing and the wait time for your tire installation. At Nucar Chevrolet of New Castle, we strive to provide transparent pricing and efficient service. Our team encourages you to contact us directly so we can address your experience further. Your feedback is important to us, and we appreciate you bringing this to our attention. The Nucar Chevrolet Team
Very professional… salesman knew his product well… smooth process from beginning to end. Salesman very personable
Very professional… salesman knew his product well… smooth process from beginning to end. Salesman very personable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing the purchase process felt effortless and that our team was personable and well informed means a lot to our team. Enjoy your new Chevrolet Trax! Everyone Loves a Nucar!
With appointment, 2nd visit, same scenario- wait time exceeds promised delivery, for simple oil change and tire patch
With appointment, 2nd visit, same scenario- wait time exceeds promised delivery, for simple oil change and tire patch
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Chris, we understand that the wait time during your visit for an oil change and tire patch did not meet your expectations. At Nucar Chevrolet of New Castle, our goal is timely service, and your concerns are appreciated. Please feel free to reach out to us directly to discuss this further and improve your experience in the future. Thank you for giving us the opportunity to serve you. - The Nucar Chevrolet Team
The people we dealt with were super except for the sales manager Karen. She put us through something that shouldn't have happened. Adrian, Frank, and Sam were great and would love to deal with them again as for Karen we would rather not have anything to do with her ever again.
The people we dealt with were super except for the sales manager Karen. She put us through something that shouldn't have happened. Adrian, Frank, and Sam were great and would love to deal with them again as for Karen we would rather not have anything to do with her ever again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear that Adrian, Frank, and Sam provided you with a great experience at Nucar Chevrolet of New Castle. Our team appreciates your feedback regarding your interaction with the sales manager, and we will take your comments into consideration. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us. We look forward to assisting you again! The Nucar Chevrolet Team
Always a pleasure working with the fine employees at Nucar! No pressure and great service.
Always a pleasure working with the fine employees at Nucar! No pressure and great service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Providing pressure-free service is at the heart of how our service department operates. Knowing you’ve found great service during visits for your Chevrolet Silverado 1500 means a lot to us. Everyone Loves a Nucar!
Felt as though there was no pressure, salesman took his time explaining everything and worked with us to satisfy us
Felt as though there was no pressure, salesman took his time explaining everything and worked with us to satisfy us
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through your purchase of the new Chevrolet Trailblazer. Knowing the process felt pressure-free and our sales associate took time to address all your questions means a lot to us. Everyone Loves a Nucar!
Thank you for your wonderful review! We are thrilled to hear that you felt no pressure during your visit and that our salesman was able to take the time to explain everything thoroughly. At Nucar Chevrolet of New Castle, we strive to ensure our customers are satisfied. We appreciate your feedback and look forward to seeing you again! The Nucar Chevrolet Team
Courteous , professional and timely Kept me informed. Attentive when I walked in my in store wait time low
Courteous , professional and timely Kept me informed. Attentive when I walked in my in store wait time low
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the service on your Chevrolet Silverado 1500 courteous, professional, and prompt is rewarding. We’re glad our team kept you informed throughout your visit and kept your wait time brief. Everyone Loves a Nucar!
Thank you for your wonderful review, Larry! Our team at Nucar Chevrolet of New Castle is thrilled to hear that you had a courteous and professional experience. We strive to keep our customers informed and provide attentive service. We look forward to seeing you again soon! The Nucar Chevrolet Team
I had a very complex situation and not only were they able to guide me in what to do and my options they were also able to get me in to my new car. This team is amazing.
I had a very complex situation and not only were they able to guide me in what to do and my options they were also able to get me in to my new car. This team is amazing.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your Chevrolet Equinox is in great hands. Knowing that our team could guide you through a complex situation and help you secure your Equinox means a great deal to us. Thank you for your kind words and congratulations on your purchase. Everyone Loves a Nucar!
It was good. People were friendly and personable. But the oil change took 1.5 hours.
It was good. People were friendly and personable. But the oil change took 1.5 hours.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Sincere thanks for sharing your experience! Hearing that the team at Nucar Chevrolet of New Castle made a warm, friendly, and personable impression is wonderful news, though your patience during the extended oil change wait is deeply appreciated. Streamlining service turnarounds while maintaining attentive customer care is a top priority, and these insights will be used to improve bay efficiency. The entire crew looks forward to delivering a quicker, seamless visit next time! The Nucar Chevrolet Team