Reviews
Was great He did a good job explaining everything and walk us through it He awsome
Was great He did a good job explaining everything and walk us through it He awsome
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We’re glad you had a great experience and that everything was clearly explained and walked through with you. We appreciate your kind words and thank you for choosing Nucar Chevrolet of New Castle!
I always like the work that Nucar does Customer for years! Excellent Job Thank you
I always like the work that Nucar does Customer for years! Excellent Job Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and for being a loyal customer over the years! We’re so glad you continue to be happy with the work our team provides. We truly appreciate your continued trust in Nucar Chevrolet of New Castle and look forward to serving you again!
4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond
4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. It's wonderful to hear that Damon provided great service and that our service tech exceeded your expectations. We appreciate your insights about our business procedures and will take them into consideration as we continue to improve. Hope to see you again at Nucar Chevrolet of New Castle. The Nucar Chevrolet Team
Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00
Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our lounge amenities and timely service updates highlights how we strive to keep guests comfortable throughout the visit. Knowing the service on your Chevrolet Blazer wrapped up by noon is rewarding. Your five-star rating means a lot to our service team. Everyone Loves a Nucar!
Was a good experience Chris was a fine salesman and explained all the bells and whistles
Was a good experience Chris was a fine salesman and explained all the bells and whistles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about Chris explaining every feature highlights our team’s focus on clear communication. Knowing you had a good experience with him means a lot to our team. Enjoy your new Chevrolet Silverado 1500 and safe travels. Everyone Loves a Nucar!
Larry was excellent to work with. He answered any and every questions I had even while off the clock. Larry is hands down the best salesman I’ve had the pleasure of working with. He went above and beyond - he even helped me install my new floor mats after Nucar was closed.
Larry was excellent to work with. He answered any and every questions I had even while off the clock. Larry is hands down the best salesman I’ve had the pleasure of working with. He went above and beyond - he even helped me install my new floor mats after Nucar was closed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Nick! We're thrilled to hear that Larry provided you with such exceptional service at Nucar Chevrolet of New Castle. It’s great to know he went above and beyond to assist you, even after hours. We appreciate your kind words and look forward to seeing you again soon! The Nucar Chevrolet Team
I used to think I was a valued customer ! They just proved I'm not !
I used to think I was a valued customer ! They just proved I'm not !
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts. We understand your concerns regarding your recent interaction and the expectations you had as a returning customer of Nucar Chevrolet of New Castle. Your feedback gives our team useful insight into the importance of making customers feel respected and appreciated. We invite you to contact us directly if you would like to talk through the circumstances. Building lasting relationships with our customers remains an important part of our commitment. The Nucar Chevrolet Team
They had my 1 year old truck in the shop for 2 months. The tech drove it home at night 80+ miles multiple times then to lunch during the day. The service director started snapping at me when I told him I didn't believe the nonsense story he way telling me. Saying I was calling him a liar. Sales was fine service is horrific. I will never buy another gm product ever again because of their service department.
They had my 1 year old truck in the shop for 2 months. The tech drove it home at night 80+ miles multiple times then to lunch during the day. The service director started snapping at me when I told him I didn't believe the nonsense story he way telling me. Saying I was calling him a liar. Sales was fine service is horrific. I will never buy another gm product ever again because of their service department.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your review, Ken. We appreciate you providing details about your GM truck and the concerns you raised regarding its time in the service department and how the vehicle was being used during that period. Our team also appreciates your distinction between your sales and service experiences. The information you've provided gives Nucar Chevrolet of New Castle specific matters to review. Please contact us directly so we can discuss the details of your visit and the questions surrounding your vehicle's service. We value the opportunity to discuss the points you've raised and provide additional information where appropriate. The Nucar Chevrolet Team
They were kind and extremely helpful I will definitely be taking my car there in the future
They were kind and extremely helpful I will definitely be taking my car there in the future
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our team’s kindness and helpfulness reaffirms how we aim to treat every customer. Knowing you’ll return with your Chevrolet Equinox in the future means a lot to our service department. Everyone Loves a Nucar!
Thank you for your review, Leroy! We’re glad you found our team at Nucar Chevrolet of New Castle to be kind and helpful. We look forward to assisting you with your car in the future. Please don’t hesitate to reach out when you need us. The Nucar Chevrolet Team
Thanks I came in said what I wanted. Chris gave me everything I needed Excellent
Thanks I came in said what I wanted. Chris gave me everything I needed Excellent
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team is pleased we could meet all your needs during your visit. Congratulations on your new Tahoe, and enjoy every drive! Everyone Loves a Nucar!