Reviews
Everyone worked together to make my purchase possible and a great experience I am very happy
Everyone worked together to make my purchase possible and a great experience I am very happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy and smooth transaction I reached out to Tom Macqueen over the weekend and asked if he would be available Monday morning so I could stop in He said yes (it was his vacation day) and met me at the dealership . I was in and out with a new car in just over an hour Karen Collins and Chris Montelongo were awesome as well Thank you guys , I appreciate how easy you make it. I am looking forward to a new Colorado next PJ
Very easy and smooth transaction I reached out to Tom Macqueen over the weekend and asked if he would be available Monday morning so I could stop in He said yes (it was his vacation day) and met me at the dealership . I was in and out with a new car in just over an hour Karen Collins and Chris Montelongo were awesome as well Thank you guys , I appreciate how easy you make it. I am looking forward to a new Colorado next PJ
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Nice clean atmosphere. Car was serviced in a timely manner. Will return when next service is due unless an unexpected need arise.
Nice clean atmosphere. Car was serviced in a timely manner. Will return when next service is due unless an unexpected need arise.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Rita! We're glad to hear you appreciated the clean atmosphere at Nucar Chevrolet of New Castle and that your car service was handled promptly. We look forward to seeing you again for your next service. Safe travels! The Nucar Chevrolet Team
Nice atmosphere. Professional staff. Willing to address your concerns. Easy to deal with upon entering the facility.
Nice atmosphere. Professional staff. Willing to address your concerns. Easy to deal with upon entering the facility.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our atmosphere felt welcoming and our staff addressed your concerns so smoothly means a lot to us. Thank you for the five-star rating. Everyone Loves a Nucar!
Little to no communication but they corrected my issue Average service nothing special but not bad
Little to no communication but they corrected my issue Average service nothing special but not bad
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Shannon. We appreciate your honesty about your experience at Nucar Chevrolet of New Castle. It's great to hear that we were able to correct your issue, but we understand the importance of clear communication. Please feel free to reach out to us directly so we can address your concerns further. We value your input and look forward to improving our service. The Nucar Chevrolet Team
My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!
My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear your Chevrolet Traverse service went smoothly and that our team provided excellent support. Thank you for your kind feedback, and we look forward to assisting you again. Everyone Loves a Nucar!
Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!
Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear Larry guided you to the ideal Chevrolet Equinox so smoothly. We’re pleased the process of adding a fourth vehicle to your home felt effortless. Thank you for trusting us and for sharing your recommendation. Everyone Loves a Nucar!
My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.
My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustrations regarding the delay in your vehicle's service at Nucar Chevrolet of New Castle. Your feedback is important, and it helps us improve our service. Our team encourages you to reach out directly so we can address your concerns more thoroughly. We appreciate your patience and look forward to the opportunity to serve you better in the future. The Nucar Chevrolet Team
It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.
It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to know your purchase process was straightforward. We’re happy our team guided you through every feature before you drove off. Feel free to reach out if you have any questions about your new vehicle. Everyone Loves a Nucar!
I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.
I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience purchasing your new Chevrolet Traverse. Your words about Aidan’s persistence in overcoming every hurdle mean a lot. We hope you enjoy every drive in your Traverse. Everyone Loves a Nucar!