Reviews
I am disappointed. I sent my đźš— for 2 things. Only 1 thing got fixed. Brakes and backup camera. They ordered the camera and the wrong one got sent. My car was dropped off Monday evening. I picked it up on Thursday late, late afternoon and guess what I have to take my car back when the right one comes in. So yes I am very disappointed. Lisa Beckett
I am disappointed. I sent my đźš— for 2 things. Only 1 thing got fixed. Brakes and backup camera. They ordered the camera and the wrong one got sent. My car was dropped off Monday evening. I picked it up on Thursday late, late afternoon and guess what I have to take my car back when the right one comes in. So yes I am very disappointed. Lisa Beckett
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Randy is an amazing salesman. He has helped my family for years. Randy is very patient and takes extra steps to make sure I got the best deal.
Randy is an amazing salesman. He has helped my family for years. Randy is very patient and takes extra steps to make sure I got the best deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your family's continued support over the years means a lot to our team. We're happy to hear Randy took such patient, attentive care of you during your new Chevrolet Equinox purchase. Everyone Loves a Nucar!
The wait is always long. They are good at keeping you updated on what services are due.
The wait is always long. They are good at keeping you updated on what services are due.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your patience during your wait and are glad to hear that you find our service updates helpful. At Nucar Chevrolet of New Castle, we strive to keep our customers informed and provide the best service possible. We hope to see you again soon! The Nucar Chevrolet Team
Nucar was very helpful in finding my vehicle, even if it took going into another state to grab it. Enjoyed the service.
Nucar was very helpful in finding my vehicle, even if it took going into another state to grab it. Enjoyed the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team was happy to help find your new Chevrolet Equinox, even across state lines. Thank you for the kind words about our service! Everyone Loves a Nucar!
The service we reveived was excellent and communication was great. I would brinf my car for service again when it is needed. Thank you
The service we reveived was excellent and communication was great. I would brinf my car for service again when it is needed. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you were pleased with the care and communication during your Chevrolet Camaro’s service means a lot to our team. Thank you for considering us again for future service. Everyone Loves a Nucar!
Fast service and the waiting area was comfortable. People were fantastic! Never received a chance to review salesman Chris Walker after my purchase. I rate Chris A+++ very knowledgeable and worked tirelessly to get me my Trax. Thank you.
Fast service and the waiting area was comfortable. People were fantastic! Never received a chance to review salesman Chris Walker after my purchase. I rate Chris A+++ very knowledgeable and worked tirelessly to get me my Trax. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recognition of Chris’s expertise and dedication during your purchase means a lot to our team. We’re also glad the service on your Chevrolet Trax was prompt and that you enjoyed the waiting area and our team’s warm welcome. Everyone Loves a Nucar!
Chris was very helpful. I left with what I was looking for, at the price I was looking for.
Chris was very helpful. I left with what I was looking for, at the price I was looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy Chris helped you find the new Chevrolet Silverado 1500 you wanted. Thank you for the five stars! Everyone Loves a Nucar!
My car was properly fixed, but I thought the hourly labor rate was excessive. $189 per hour ???
My car was properly fixed, but I thought the hourly labor rate was excessive. $189 per hour ???
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear that your car was properly fixed. We understand your concerns regarding the labor rate and appreciate you bringing this to our attention. If you have any further questions or would like to discuss this in more detail, please feel free to contact us at Nucar Chevrolet of New Castle. Your feedback is important to us as we strive to maintain our standards. - The Nucar Chevrolet Team
No communication when car finished, showed up at 5:45 because no one called and told cashier left but invoice never sent to pay ahead of time. Grease on door handle, not what I would expect.
No communication when car finished, showed up at 5:45 because no one called and told cashier left but invoice never sent to pay ahead of time. Grease on door handle, not what I would expect.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you taking the time to share your experience regarding the lack of communication and the condition of your vehicle at Nucar Chevrolet of New Castle. Your concerns are important to us, and it is our goal to maintain high standards. Please consider reaching out to us directly to discuss your experience and improve our service moving forward. Our team hopes to have the opportunity to assist you better in the future. - The Nucar Chevrolet Team
Best I've been to, very clean and excellent customer service with awesome selection of vehicles
Best I've been to, very clean and excellent customer service with awesome selection of vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that our showroom’s cleanliness, customer care, and vehicle selection impressed you means a lot to our team. Congratulations on your new Chevrolet Blazer! Everyone Loves a Nucar!