Reviews
Bianca was amazing from start to finish. Highly suggest working with her . I was an out of state customer ( 5 hours away) she made every step a breeze , great communication and knowledge. By far the best car sales rep I’ve ever dealt with!!!
Bianca was amazing from start to finish. Highly suggest working with her . I was an out of state customer ( 5 hours away) she made every step a breeze , great communication and knowledge. By far the best car sales rep I’ve ever dealt with!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing feedback! We’re so glad Bianca made the entire process smooth and easy—even from out of state. We truly appreciate your recommendation and hope you’re loving your new vehicle!
Poor communication with service advisor and dealership as a whole. Overall experience was not great.
Poor communication with service advisor and dealership as a whole. Overall experience was not great.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there ! This is Karen Collins. Thank you for the 5 star review ! I appreciate you. I would respectfully ask that you remove me from your review as it is service, not sales. Please call me directly 302-613-5634 Respectfully Karen Collins
They were great and friendly made me feel comfortable I did not feel pressured and would definitely buy another car from there again in the future
They were great and friendly made me feel comfortable I did not feel pressured and would definitely buy another car from there again in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re so glad you felt comfortable and never pressured—that’s exactly the experience we aim to provide. We look forward to helping you again when you’re ready for your next vehicle!
Simple, easy, excellent aid, excellent knowledge of cars and prior owners Dan was the man
Simple, easy, excellent aid, excellent knowledge of cars and prior owners Dan was the man
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Dylan! We're thrilled to hear that you had a great experience at Nucar Chevrolet of New Castle. It's wonderful to know that Dan provided you with excellent assistance and knowledge about cars. We appreciate your kind words and hope to see you again soon! The Nucar Chevrolet Team
My first interaction with him was very pleasant. He walked me through everything walked me inside because this was my first time getting my car serviced. He showed me where I can sit and wait if I needed anything to drink and just kept me updated on everything.
My first interaction with him was very pleasant. He walked me through everything walked me inside because this was my first time getting my car serviced. He showed me where I can sit and wait if I needed anything to drink and just kept me updated on everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad your first service visit was such a positive experience and that everything was clearly explained and comfortable for you. We appreciate your support!
Very nice people in the sales department, but Joshua in the service department needs to get acquainted with policies and returning customers calls .
Very nice people in the sales department, but Joshua in the service department needs to get acquainted with policies and returning customers calls .
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear that you had a positive experience with our sales department. We appreciate your insights regarding the service department and will certainly address your concerns to ensure we uphold our standards at Nucar Chevrolet of New Castle. If you have further feedback or would like to discuss your experience, please feel free to reach out to us. Our team looks forward to the chance to deliver an improved experience next time! The Nucar Chevrolet Team
They were able to fit me in for service without a appointment which was great !
They were able to fit me in for service without a appointment which was great !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It's great to hear that we could accommodate you for service without an appointment. At Nucar Chevrolet of New Castle, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! The Nucar Chevrolet Team
From the sales person, Nate Guzman to the finance person, Lawrence and the sales manager, everything was exceptional. Very efficient process through reviewing options for the vehicle pricing for the vehicle and financing for vehicle. Very comfortable friendly environment. All personnel were very courteous not just the staff that worked with me processing the sale of the vehicle that I purchased very gratified to have dealed with the agency had not purchased a car from them in the past, but if I do so in the future or have any friends or relatives I’ll mention how qualified the folks at new Car really are.
From the sales person, Nate Guzman to the finance person, Lawrence and the sales manager, everything was exceptional. Very efficient process through reviewing options for the vehicle pricing for the vehicle and financing for vehicle. Very comfortable friendly environment. All personnel were very courteous not just the staff that worked with me processing the sale of the vehicle that I purchased very gratified to have dealed with the agency had not purchased a car from them in the past, but if I do so in the future or have any friends or relatives I’ll mention how qualified the folks at new Car really are.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Frank! We’re thrilled to hear that you had an exceptional experience with Nate, Lawrence, and our team at Nucar Chevrolet of New Castle. It’s great to know that you found our process efficient and our environment friendly. Your kind words and recommendation mean a lot to us. We look forward to assisting you, your friends, and family in the future. Enjoy your new vehicle! The Nucar Chevrolet Team
Good service Good service towards the customer. The work was completed within the time it was promised to be finished.
Good service Good service towards the customer. The work was completed within the time it was promised to be finished.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service team at Nucar Chevrolet of New Castle and that we were able to complete the work on time. We appreciate your support and look forward to serving you again in the future! The Nucar Chevrolet Team
It was great They weee very helpful and kind . The repIr we done in the timley manner .
It was great They weee very helpful and kind . The repIr we done in the timley manner .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our team at Nucar Chevrolet of New Castle and are glad to hear the service was helpful and timely. We look forward to assisting you again in the future! The Nucar Chevrolet Team