Reviews
Very professional Kind, considerate, caring and thankful I felt noticed I felt greatly appreciated. Thank you
Very professional Kind, considerate, caring and thankful I felt noticed I felt greatly appreciated. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The work with fast and great was well satisfied? Service department, sales department, great Will return again
The work with fast and great was well satisfied? Service department, sales department, great Will return again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experiences at the dealership have always been positive I will always recommend Nucar Bye
My experiences at the dealership have always been positive I will always recommend Nucar Bye
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that your experiences at Nucar Chevrolet of New Castle have always been positive. Your recommendation means a lot to us and we look forward to seeing you again soon! The Nucar Chevrolet Team
Scheduled an appointment to have oil change and conv top repaired. Agreed to the day with the dealership. Dropped off car night before. Had to call dealer at end of scheduled appointment day to see if car was done. NO WORK DONE first day without car. Next day had to call AGAIN, still no work done however, after I talked with dealership they did get the oil changed so I picked up the car. They told me the conv top tech was not available that week, so I had to reschedule for next Tuesday. They then told me that I had to leave the car (my wife has to follow me to the dealership and bring me home) and leave the car because they can't guarantee if the car will be looked at or not that day. Understand why the 1 rating ?
Scheduled an appointment to have oil change and conv top repaired. Agreed to the day with the dealership. Dropped off car night before. Had to call dealer at end of scheduled appointment day to see if car was done. NO WORK DONE first day without car. Next day had to call AGAIN, still no work done however, after I talked with dealership they did get the oil changed so I picked up the car. They told me the conv top tech was not available that week, so I had to reschedule for next Tuesday. They then told me that I had to leave the car (my wife has to follow me to the dealership and bring me home) and leave the car because they can't guarantee if the car will be looked at or not that day. Understand why the 1 rating ?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Brian. We appreciate your feedback regarding your recent visit to Nucar Chevrolet of New Castle for the oil change and convertible top repair. We understand the frustration of having to follow up on your vehicle's status and the inconvenience of rescheduling. Our team strives to meet our customers' expectations, and it seems that we fell short in this instance. Please feel free to reach out directly if you have further concerns or if there's anything we can do to assist you moving forward. Your experience is important to us, and we hope to provide a better service next time. The Nucar Chevrolet Team
Very friendly and professional. Informative in reference to services being done and pricing. Updated progress on services
Very friendly and professional. Informative in reference to services being done and pricing. Updated progress on services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Nucar Chevrolet of New Castle friendly, professional, and informative about our services and pricing. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Chevrolet Team
Great customer service Great place to buy a car. ?? Always very friendly Nice All right
Great customer service Great place to buy a car. ?? Always very friendly Nice All right
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your positive feedback about the great customer service at Nucar Chevrolet of New Castle. We're thrilled to hear that you found our staff friendly and enjoyed your car-buying experience. Our team looks forward to welcoming you back for your next visit! - The Nucar Chevrolet Team
Took the time to find a problem with my vehicle that two other companies couldn’t find the problem
Took the time to find a problem with my vehicle that two other companies couldn’t find the problem
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Paulo! It's fantastic to hear that our staff at Nucar Chevrolet of New Castle was able to identify the issue with your vehicle when others couldn't. We take pride in our commitment to quality service and expertise. Our team appreciates your trust in us and looks forward to assisting you again in the future! - The Nucar Chevrolet Team
The service advisor, Chuck, was very polite and helpful. He arranged for a shuttle for my husband and me. The shuttle driver was most helpful getting me into the shuttle as I use a walker. I would recommend Nucar for service needs anytime.
The service advisor, Chuck, was very polite and helpful. He arranged for a shuttle for my husband and me. The shuttle driver was most helpful getting me into the shuttle as I use a walker. I would recommend Nucar for service needs anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Susie! We’re thrilled to hear that Chuck provided you and your husband with polite and helpful service, and that our shuttle driver assisted you with your needs. Your recommendation means a lot to us at Nucar Chevrolet of New Castle. Our team looks forward to serving you again in the future! - The Nucar Chevrolet Team
Easy no pressure communication. Several called from sales, sales manger and where pleasure to deal with. Every question I had was answered. This entire process was the quickest I have experienced buying a vehicle. Thank you all.
Easy no pressure communication. Several called from sales, sales manger and where pleasure to deal with. Every question I had was answered. This entire process was the quickest I have experienced buying a vehicle. Thank you all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're delighted to hear that our team made the process easy, pressure-free, and efficient. Providing clear communication and answering every question along the way is what we strive for. We truly appreciate your business and are grateful for the opportunity to earn it. Enjoy your new vehicle!
Everyone was very friendly and great to work with. I would recommend you to everybody.
Everyone was very friendly and great to work with. I would recommend you to everybody.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Dolly! We're thrilled to hear you had a positive experience with our team at Nucar Chevrolet of New Castle. Your recommendation means a lot to us. We look forward to seeing you again soon! The Nucar Chevrolet Team