Reviews
Little to no communication but they corrected my issue Average service nothing special but not bad
Little to no communication but they corrected my issue Average service nothing special but not bad
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!
My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear your Chevrolet Traverse service went smoothly and that our team provided excellent support. Thank you for your kind feedback, and we look forward to assisting you again. Everyone Loves a Nucar!
Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!
Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear Larry guided you to the ideal Chevrolet Equinox so smoothly. We’re pleased the process of adding a fourth vehicle to your home felt effortless. Thank you for trusting us and for sharing your recommendation. Everyone Loves a Nucar!
My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.
My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustrations regarding the delay in your vehicle's service at Nucar Chevrolet of New Castle. Your feedback is important, and it helps us improve our service. Our team encourages you to reach out directly so we can address your concerns more thoroughly. We appreciate your patience and look forward to the opportunity to serve you better in the future. The Nucar Chevrolet Team
It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.
It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to know your purchase process was straightforward. We’re happy our team guided you through every feature before you drove off. Feel free to reach out if you have any questions about your new vehicle. Everyone Loves a Nucar!
I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.
I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience purchasing your new Chevrolet Traverse. Your words about Aidan’s persistence in overcoming every hurdle mean a lot. We hope you enjoy every drive in your Traverse. Everyone Loves a Nucar!
They were professional and polite. I appreciate the up to date technology so I can keep track of what stage in the service my car was at. I also like the feature to tell me what else needs to be done and pricing of my car.
They were professional and polite. I appreciate the up to date technology so I can keep track of what stage in the service my car was at. I also like the feature to tell me what else needs to be done and pricing of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear the team treated you politely and professionally. It’s great the technology updates let you track your Chevrolet’s service progress and see recommended work with pricing. Thanks for sharing your experience and we look forward to serving you again. Everyone Loves a Nucar!
Jake madden sold me two cars within 4 months. First one was a used 2024 Chevy Trax 2RS and it was totaled while driving to our vacation. It was a great car and definitely saved me and my families lives. I knew I wanted another one after the accident because of how safe it is. I came back to Jake to replace that car and I got a brand new 2026 Chevy Trax RS and it's beautiful. Drives nice. I went to buy a used Trax but they only had one on the lot. I thought I could only afford a used car and then he showed me the New RS. There was a little roadblock during the financing process but Jake and Brooke the sales manager helped us get around that and I drove my car home the next day. Brooke even got us a lower interest rate than we thought possible. Extremely satisfied with the dealership and will definitely be back when I decide to trade this car in for something else. Will definitely recommend to friends and family. Which my dad is considering buying a new Chevy Trailblazer.
Jake madden sold me two cars within 4 months. First one was a used 2024 Chevy Trax 2RS and it was totaled while driving to our vacation. It was a great car and definitely saved me and my families lives. I knew I wanted another one after the accident because of how safe it is. I came back to Jake to replace that car and I got a brand new 2026 Chevy Trax RS and it's beautiful. Drives nice. I went to buy a used Trax but they only had one on the lot. I thought I could only afford a used car and then he showed me the New RS. There was a little roadblock during the financing process but Jake and Brooke the sales manager helped us get around that and I drove my car home the next day. Brooke even got us a lower interest rate than we thought possible. Extremely satisfied with the dealership and will definitely be back when I decide to trade this car in for something else. Will definitely recommend to friends and family. Which my dad is considering buying a new Chevy Trailblazer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Jake and Brooke at Nucar Chevrolet of New Castle. It’s fantastic to know that the Chevy Trax was a safe and reliable vehicle for your family, and we’re delighted that you found the beautiful 2026 Chevy Trax RS to replace it. We truly appreciate your recommendation to friends and family, and we look forward to assisting your dad with the Chevy Trailblazer. Thank you for choosing us, and we can’t wait to see you again! The Nucar Chevrolet Team
Everyone was excellent ?? Very exceptional and helping us get to where we needed to be with our desired payment and the truck i was looking for !!! Dante was super knowledgeable in all areas of service!!! Big Thank you to him !!!
Everyone was excellent ?? Very exceptional and helping us get to where we needed to be with our desired payment and the truck i was looking for !!! Dante was super knowledgeable in all areas of service!!! Big Thank you to him !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had an exceptional experience at Nucar Chevrolet of New Castle, and that Dante was able to assist you so well with your desired truck and payment. Your kind words will surely be passed along. We look forward to seeing you again soon! The Nucar Chevrolet Team
Throughout the process of purchasing a vehicle, everyone I had contact with was AMAZING! Each person demonstrated knowledge of their craft, great customer service, patience and exceptional customer service skills. In my opinion, no one flaunted their position; they demonstrated the very best of human respect for another. Lastly, there were others while in passing took the time to exchange pleasantries.
Throughout the process of purchasing a vehicle, everyone I had contact with was AMAZING! Each person demonstrated knowledge of their craft, great customer service, patience and exceptional customer service skills. In my opinion, no one flaunted their position; they demonstrated the very best of human respect for another. Lastly, there were others while in passing took the time to exchange pleasantries.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with your new Chevrolet Traverse. It’s fantastic to know that Karen, Frank, and Aidan treated you with expertise, patience, and genuine respect throughout the purchase. We’re also glad that brief greetings around the dealership felt warm and welcoming. Everyone Loves a Nucar!