Reviews
I have bought multiple vehicles from this dealer over the years and have always been treated with respect. Service rep was excellent this time
I have bought multiple vehicles from this dealer over the years and have always been treated with respect. Service rep was excellent this time
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Chevrolet Silverado 1500 is in good hands, and knowing our service rep provided excellent support is rewarding. We're especially pleased to learn you’ve felt respected at every visit over the years. Your kind words and five-star rating mean a lot to our service department. Everyone Loves a Nucar!
My experience was great with Larry Campbell and his sales manager Karen Collins at Nucar Chevrolet. Both have many years of experience in the car industry and are very knowledgeable. I was able to stay within my goal budget and drive home in my brand new vehicle.
My experience was great with Larry Campbell and his sales manager Karen Collins at Nucar Chevrolet. Both have many years of experience in the car industry and are very knowledgeable. I was able to stay within my goal budget and drive home in my brand new vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about staying within your budget and driving home in your new Chevrolet Trax reflects our team’s commitment to finding the right vehicle and financing for you. Knowing that Larry and Karen’s expertise made a difference means a lot to our team. Everyone Loves a Nucar!
I couldn't say enough good things about Jim Johnson. He was friendly, knowledgeable and made sure things went smoothly. He wasn't pushy when it came to making a decision, instead he ensured I was making the right decision for myself and my family. Aside from Jim, Brian the Sales Manager was very helpful with answering questions and Brooke, in Finance was amazing as well! She was through, answered all our questions and made the process seamless. We would absolutely recommend NuCar Chevrolet to any family. Specifically, Jim Johnson. Thank you again for everything!
I couldn't say enough good things about Jim Johnson. He was friendly, knowledgeable and made sure things went smoothly. He wasn't pushy when it came to making a decision, instead he ensured I was making the right decision for myself and my family. Aside from Jim, Brian the Sales Manager was very helpful with answering questions and Brooke, in Finance was amazing as well! She was through, answered all our questions and made the process seamless. We would absolutely recommend NuCar Chevrolet to any family. Specifically, Jim Johnson. Thank you again for everything!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing the purchase process for your new Chevrolet Traverse felt seamless means a lot to our team. We’re glad James could guide you and that Brian and our finance department helped make each step clear and stress-free. Thank you for recommending us to other families. Everyone Loves a Nucar!
You requested this feedback on Sunday. Read it and get back with me then. It took way too long to get an oil change
You requested this feedback on Sunday. Read it and get back with me then. It took way too long to get an oil change
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry your oil change took longer than expected and understand how frustrating an extended wait can be. We appreciate you bringing this to our attention and will use your feedback to help us improve the service experience for our customers.
Knowledgeable, responsive, had to ask multiple times to get detailed quote. Made sure he knew he was saving up for a house
Knowledgeable, responsive, had to ask multiple times to get detailed quote. Made sure he knew he was saving up for a house
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your insights on your experience with us at Nucar Chevrolet of New Castle. It's great to hear that you found our team knowledgeable and responsive. We understand the importance of clear communication, especially when it comes to detailed quotes. Please feel free to reach out to us directly if you have any further concerns or need assistance in the future. We look forward to serving you again! The Nucar Chevrolet Team
LACEY IN THE SERVICE DEPARTMENT WAS VERY HELPFUL. I APPRECIATED HER SERVICE. GREAT JOB. THANK YOU
LACEY IN THE SERVICE DEPARTMENT WAS VERY HELPFUL. I APPRECIATED HER SERVICE. GREAT JOB. THANK YOU
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your GMC Sierra 1500 is in great hands with our service department. Knowing you found our assistance helpful means a lot to us. Everyone Loves a Nucar!
I arrived for a scheduled oil change and tire rotation at 11:00am and it took till almost 2:00pm. That wait is ridiculous for a routine service
I arrived for a scheduled oil change and tire rotation at 11:00am and it took till almost 2:00pm. That wait is ridiculous for a routine service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns regarding the wait time for your oil change and tire rotation at Nucar Chevrolet of New Castle. We strive to provide efficient service, and your experience is important to us. If you would like to discuss this further, please feel free to contact us directly. We appreciate your input and hope to serve you better in the future. The Nucar Chevrolet Team
Very bad with communicating with me about my car Very bad with communicating with me about my car and didn't answer my calls back a return none of my messages
Very bad with communicating with me about my car Very bad with communicating with me about my car and didn't answer my calls back a return none of my messages
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback has been forwarded on to our team and we are currently looking into this matter.
Everything was smooth and and I love the new car no problems at all . Thank you
Everything was smooth and and I love the new car no problems at all . Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that everything went smoothly and you’re loving your new Equinox means a lot to our team. We’re pleased your purchase was seamless and that you’re enjoying a problem-free ride. Everyone Loves a Nucar!
My experience was great. Everyone was so helpful and patient. 10/10 car buying experience
My experience was great. Everyone was so helpful and patient. 10/10 car buying experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad you had a positive car buying experience and that our team could be helpful and patient when you purchased your Chevrolet Trax. Hearing your 10 out of 10 rating means a lot to our team. Everyone Loves a Nucar!