Reviews
The people we dealt with were super except for the sales manager Karen. She put us through something that shouldn't have happened. Adrian, Frank, and Sam were great and would love to deal with them again as for Karen we would rather not have anything to do with her ever again.
The people we dealt with were super except for the sales manager Karen. She put us through something that shouldn't have happened. Adrian, Frank, and Sam were great and would love to deal with them again as for Karen we would rather not have anything to do with her ever again.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear that Adrian, Frank, and Sam provided you with a great experience at Nucar Chevrolet of New Castle. Our team appreciates your feedback regarding your interaction with the sales manager, and we will take your comments into consideration. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us. We look forward to assisting you again! The Nucar Chevrolet Team
Always a pleasure working with the fine employees at Nucar! No pressure and great service.
Always a pleasure working with the fine employees at Nucar! No pressure and great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Providing pressure-free service is at the heart of how our service department operates. Knowing you’ve found great service during visits for your Chevrolet Silverado 1500 means a lot to us. Everyone Loves a Nucar!
Felt as though there was no pressure, salesman took his time explaining everything and worked with us to satisfy us
Felt as though there was no pressure, salesman took his time explaining everything and worked with us to satisfy us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through your purchase of the new Chevrolet Trailblazer. Knowing the process felt pressure-free and our sales associate took time to address all your questions means a lot to us. Everyone Loves a Nucar!
Thank you for your wonderful review! We are thrilled to hear that you felt no pressure during your visit and that our salesman was able to take the time to explain everything thoroughly. At Nucar Chevrolet of New Castle, we strive to ensure our customers are satisfied. We appreciate your feedback and look forward to seeing you again! The Nucar Chevrolet Team
Courteous , professional and timely Kept me informed. Attentive when I walked in my in store wait time low
Courteous , professional and timely Kept me informed. Attentive when I walked in my in store wait time low
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the service on your Chevrolet Silverado 1500 courteous, professional, and prompt is rewarding. We’re glad our team kept you informed throughout your visit and kept your wait time brief. Everyone Loves a Nucar!
Thank you for your wonderful review, Larry! Our team at Nucar Chevrolet of New Castle is thrilled to hear that you had a courteous and professional experience. We strive to keep our customers informed and provide attentive service. We look forward to seeing you again soon! The Nucar Chevrolet Team
I had a very complex situation and not only were they able to guide me in what to do and my options they were also able to get me in to my new car. This team is amazing.
I had a very complex situation and not only were they able to guide me in what to do and my options they were also able to get me in to my new car. This team is amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your Chevrolet Equinox is in great hands. Knowing that our team could guide you through a complex situation and help you secure your Equinox means a great deal to us. Thank you for your kind words and congratulations on your purchase. Everyone Loves a Nucar!
It was good. People were friendly and personable. But the oil change took 1.5 hours.
It was good. People were friendly and personable. But the oil change took 1.5 hours.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Sincere thanks for sharing your experience! Hearing that the team at Nucar Chevrolet of New Castle made a warm, friendly, and personable impression is wonderful news, though your patience during the extended oil change wait is deeply appreciated. Streamlining service turnarounds while maintaining attentive customer care is a top priority, and these insights will be used to improve bay efficiency. The entire crew looks forward to delivering a quicker, seamless visit next time! The Nucar Chevrolet Team
It was good. People were friendly and personable. But the oil change took 1.5 hours.
It was good. People were friendly and personable. But the oil change took 1.5 hours.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Everyone Loves a Nucar!
Great experience buying our new Chevrolet! The staff was friendly, helpful, and professional. And I appreciate all of those that stayed after hours to help us with our purchase. Excellent service from start to finish. Highly recommend!
Great experience buying our new Chevrolet! The staff was friendly, helpful, and professional. And I appreciate all of those that stayed after hours to help us with our purchase. Excellent service from start to finish. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a wonderful review! We’re pleasedto hear that you had a great experience buying your new Chevrolet. Our team is dedicated to providing friendly and professional service, and we’re glad that our staff could assist you even after hours. We truly appreciate your recommendation and look forward to seeing you again soon! The Nucar Chevrolet Team
Very pleasant service advisors, quick service. .Kept me informed about service and parts needed for my service appointment.
Very pleasant service advisors, quick service. .Kept me informed about service and parts needed for my service appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear that you had a pleasant experience with our service advisors at Nucar Chevrolet of New Castle. Keeping our customers informed is a top priority for us. We appreciate your feedback and look forward to serving you again! The Nucar Chevrolet Team
Had my car serviced while I waited & it was done within the time frame quoted. Received detailed notes on condition of my car.
Had my car serviced while I waited & it was done within the time frame quoted. Received detailed notes on condition of my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star rating! We’re pleased we could complete the service on your Equinox within the quoted timeframe and we’re glad the detailed condition notes were helpful. Everyone Loves a Nucar!