Reviews
Adrian was a pleasure to work with. we were not expecting to find the vehicle we were looking for but Adrian was able to locate just what we were looking for.
Adrian was a pleasure to work with. we were not expecting to find the vehicle we were looking for but Adrian was able to locate just what we were looking for.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Once again, great service at new car. They were packed with customers and still managed to do things professionally and timely.
Once again, great service at new car. They were packed with customers and still managed to do things professionally and timely.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our team’s professionalism and prompt service even on a busy day shows what our service department strives for each time. We’re pleased we could get your Silverado 1500 back on the road without delay. Everyone Loves a Nucar!
Had a great experience through the whole process of finding the vehicle and then working out my financing. The salesman answered all of my questions and was very thorough.
Had a great experience through the whole process of finding the vehicle and then working out my financing. The salesman answered all of my questions and was very thorough.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your mention of our sales team’s thorough answers highlights how we prioritize attentive support. Knowing the process of finding your Chevrolet Silverado 1500 and arranging financing went so well means a lot to us. Congratulations on your new truck! Everyone Loves a Nucar!
Courteous and thorough. Pleasant waiting area. I was Kept informed of the service being done via text messages so I knew what was being done.
Courteous and thorough. Pleasant waiting area. I was Kept informed of the service being done via text messages so I knew what was being done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our text updates helped you stay informed means a lot to our service team. We’re glad you found our waiting area comfortable and that our team was attentive and detailed during the service on your Chevrolet Equinox. Everyone Loves a Nucar!
Thank you for your wonderful review, Jane! We’re thrilled to hear that you found our service courteous and thorough, and that you appreciated our communication through text messages. At Nucar Chevrolet of New Castle, we strive to keep our customers informed and comfortable. We look forward to seeing you again for your next service! The Nucar Chevrolet Team
I was given opportunity to check on the progress of work being done. Personnel were friendly and surroundings were clean and comfortable.
I was given opportunity to check on the progress of work being done. Personnel were friendly and surroundings were clean and comfortable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased you found our team friendly and the surroundings clean and comfortable during your Chevrolet Equinox service. Knowing you appreciated the progress updates means a lot to our service department. Everyone Loves a Nucar!
I dropped my vehicle off and received no updates until I reached out. I had to leave work to get an explanation as to why things were moving so slow.
I dropped my vehicle off and received no updates until I reached out. I had to leave work to get an explanation as to why things were moving so slow.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Lysandra. We understand the importance of timely communication and appreciate you bringing this to our attention. Our team strives to keep our customers informed throughout the service process at Nucar Chevrolet of New Castle. Your insights will be invaluable as we work to enhance our communication, and we’re committed to improving our services. The Nucar Chevrolet Team
Dealer is Great, Jim is great! Nice friendly staff, got a great deal, wife likes her new car
Dealer is Great, Jim is great! Nice friendly staff, got a great deal, wife likes her new car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Bobby! We're pleased to hear you had a great experience at Nucar Chevrolet of New Castle and that Jim and our staff were able to assist you. It’s wonderful to know that your wife loves her new car. We appreciate your feedback and hope to see you again soon! The Nucar Chevrolet Team
I was anxious at first. Buying a car can be stressful. I had a really great experience at nucar. -Shawn Michaels
I was anxious at first. Buying a car can be stressful. I had a really great experience at nucar. -Shawn Michaels
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Shawn! We're thrilled to hear that you had a great experience at Nucar Chevrolet of New Castle. Buying a car can indeed be stressful, and we're glad we could make the process easier for you. We appreciate your feedback and hope to see you again soon! The Nucar Chevrolet Team
It was easy to get an appointment. The work on my car was done efficiently.
It was easy to get an appointment. The work on my car was done efficiently.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about easy appointment scheduling and efficient work highlights our team’s focus on smooth, hassle free service. Hearing that the service on your Chevrolet Equinox met your expectations means a great deal to us. Thank you for the five star rating. Everyone Loves a Nucar!
When I arrived I was greeted with a friendly face and was told where to go for assistance.
When I arrived I was greeted with a friendly face and was told where to go for assistance.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our friendly greeting and clear directions is rewarding, and we’re pleased we could assist you during the service on your Chevrolet Traverse. Thank you for the five-star rating. Everyone Loves a Nucar!