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Nucar Chevrolet of New Castle

(1,418 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award 2020 state dealer award 2014 state dealer award
2020 consumer dealer award

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New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Inventory

See all 433 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2009.
Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 50 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (888) 698-2173

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Little to no communication but they corrected my issue Average service nothing special but not bad

Little to no communication but they corrected my issue Average service nothing special but not bad

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!

My experience here was awesome! Great customer service☺️ Thank you Josh for all your help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear your Chevrolet Traverse service went smoothly and that our team provided excellent support. Thank you for your kind feedback, and we look forward to assisting you again. Everyone Loves a Nucar!

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Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!

Another Great Purchase! Larry really went out of his to make sure we purchased the right vehicle to add to our home! Needing a 4th vehicle was not on the plan this year, but Larry made it smooth and seamless. If you are looking for great customer services and a easy buying process, go see Larry Campbell at Nucar Chevy, trust me you won't be disappointed!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Larry guided you to the ideal Chevrolet Equinox so smoothly. We’re pleased the process of adding a fourth vehicle to your home felt effortless. Thank you for trusting us and for sharing your recommendation. Everyone Loves a Nucar!

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My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.

My car was scheduled for service at 8 am. I dropped it off in overnight drop around 6 am. The car wasn't even checked in until after 10. I didn't get a call from service rep until I called repeatedly. I was told at 345 it was done. It didn't even go in for service u til after 1 on the texts. Absolutely rediculous for an oil change and putting in a new head rest. I should have had the vehicle back by my lunch break.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your frustrations regarding the delay in your vehicle's service at Nucar Chevrolet of New Castle. Your feedback is important, and it helps us improve our service. Our team encourages you to reach out directly so we can address your concerns more thoroughly. We appreciate your patience and look forward to the opportunity to serve you better in the future. The Nucar Chevrolet Team

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It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.

It was very easy and overall a great experience Overall experience was great. After I purchased a vehicle, they walked me through how to use everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic to know your purchase process was straightforward. We’re happy our team guided you through every feature before you drove off. Feel free to reach out if you have any questions about your new vehicle. Everyone Loves a Nucar!

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I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.

I had a great experience. Aidan did everything he could to find the right vehicle at an affordable price. He never gave up no matter how many obstacles were standing in his way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience purchasing your new Chevrolet Traverse. Your words about Aidan’s persistence in overcoming every hurdle mean a lot. We hope you enjoy every drive in your Traverse. Everyone Loves a Nucar!

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They were professional and polite. I appreciate the up to date technology so I can keep track of what stage in the service my car was at. I also like the feature to tell me what else needs to be done and pricing of my car.

They were professional and polite. I appreciate the up to date technology so I can keep track of what stage in the service my car was at. I also like the feature to tell me what else needs to be done and pricing of my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear the team treated you politely and professionally. It’s great the technology updates let you track your Chevrolet’s service progress and see recommended work with pricing. Thanks for sharing your experience and we look forward to serving you again. Everyone Loves a Nucar!

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Jake madden sold me two cars within 4 months. First one was a used 2024 Chevy Trax 2RS and it was totaled while driving to our vacation. It was a great car and definitely saved me and my families lives. I knew I wanted another one after the accident because of how safe it is. I came back to Jake to replace that car and I got a brand new 2026 Chevy Trax RS and it's beautiful. Drives nice. I went to buy a used Trax but they only had one on the lot. I thought I could only afford a used car and then he showed me the New RS. There was a little roadblock during the financing process but Jake and Brooke the sales manager helped us get around that and I drove my car home the next day. Brooke even got us a lower interest rate than we thought possible. Extremely satisfied with the dealership and will definitely be back when I decide to trade this car in for something else. Will definitely recommend to friends and family. Which my dad is considering buying a new Chevy Trailblazer.

Jake madden sold me two cars within 4 months. First one was a used 2024 Chevy Trax 2RS and it was totaled while driving to our vacation. It was a great car and definitely saved me and my families lives. I knew I wanted another one after the accident because of how safe it is. I came back to Jake to replace that car and I got a brand new 2026 Chevy Trax RS and it's beautiful. Drives nice. I went to buy a used Trax but they only had one on the lot. I thought I could only afford a used car and then he showed me the New RS. There was a little roadblock during the financing process but Jake and Brooke the sales manager helped us get around that and I drove my car home the next day. Brooke even got us a lower interest rate than we thought possible. Extremely satisfied with the dealership and will definitely be back when I decide to trade this car in for something else. Will definitely recommend to friends and family. Which my dad is considering buying a new Chevy Trailblazer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Jake and Brooke at Nucar Chevrolet of New Castle. It’s fantastic to know that the Chevy Trax was a safe and reliable vehicle for your family, and we’re delighted that you found the beautiful 2026 Chevy Trax RS to replace it. We truly appreciate your recommendation to friends and family, and we look forward to assisting your dad with the Chevy Trailblazer. Thank you for choosing us, and we can’t wait to see you again! The Nucar Chevrolet Team

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Everyone was excellent ?? Very exceptional and helping us get to where we needed to be with our desired payment and the truck i was looking for !!! Dante was super knowledgeable in all areas of service!!! Big Thank you to him !!!

Everyone was excellent ?? Very exceptional and helping us get to where we needed to be with our desired payment and the truck i was looking for !!! Dante was super knowledgeable in all areas of service!!! Big Thank you to him !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had an exceptional experience at Nucar Chevrolet of New Castle, and that Dante was able to assist you so well with your desired truck and payment. Your kind words will surely be passed along. We look forward to seeing you again soon! The Nucar Chevrolet Team

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Throughout the process of purchasing a vehicle, everyone I had contact with was AMAZING! Each person demonstrated knowledge of their craft, great customer service, patience and exceptional customer service skills. In my opinion, no one flaunted their position; they demonstrated the very best of human respect for another. Lastly, there were others while in passing took the time to exchange pleasantries.

Throughout the process of purchasing a vehicle, everyone I had contact with was AMAZING! Each person demonstrated knowledge of their craft, great customer service, patience and exceptional customer service skills. In my opinion, no one flaunted their position; they demonstrated the very best of human respect for another. Lastly, there were others while in passing took the time to exchange pleasantries.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with your new Chevrolet Traverse. It’s fantastic to know that Karen, Frank, and Aidan treated you with expertise, patience, and genuine respect throughout the purchase. We’re also glad that brief greetings around the dealership felt warm and welcoming. Everyone Loves a Nucar!

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