Reviews
Our sales person and manager were both wonderful to work with when purchasing our new car.
Our sales person and manager were both wonderful to work with when purchasing our new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Tim! We're thrilled to hear that you had a wonderful experience with our sales team at Nucar Chevrolet of New Castle. We appreciate your feedback and hope to see you again soon for any future needs! Enjoy your new car! The Nucar Chevrolet Team
The staff at nucar are super nice and friendly. Very easy to talk to and deal with.
The staff at nucar are super nice and friendly. Very easy to talk to and deal with.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear that you found our staff at Nucar Chevrolet to be friendly and easy to communicate with. We appreciate your feedback and hope to see you again soon! The Nucar Chevrolet Team
Joshua Rizzi helped us thru a warranty caliper problem that required waiting fora part to come to finish up the job. It came in early and he contacted us quickly. This was all done last Thursday and in time for us to go on vacation. He is definitely an asset to your group.
Joshua Rizzi helped us thru a warranty caliper problem that required waiting fora part to come to finish up the job. It came in early and he contacted us quickly. This was all done last Thursday and in time for us to go on vacation. He is definitely an asset to your group.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that Joshua was able to assist you with your warranty caliper issue and that everything was resolved in time for your vacation. At Nucar Chevrolet of New Castle, we strive to provide excellent service, and we’re glad to know Joshua is an asset to our team. We look forward to serving you again in the future! Safe travels! The Nucar Chevrolet Team
I was told I needed brakes and rotors on all 4 wheels. A certified mechanic checked the brakes and the front brakes still had 55% wear left. The rears did need replacing. The certified mechanic tested the brake fluid for serviceability and found that the fluid was still serviceable. All that was done without an inspection fee.
I was told I needed brakes and rotors on all 4 wheels. A certified mechanic checked the brakes and the front brakes still had 55% wear left. The rears did need replacing. The certified mechanic tested the brake fluid for serviceability and found that the fluid was still serviceable. All that was done without an inspection fee.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Jon. We appreciate your feedback regarding your recent visit and the concerns you raised about the recommended brake services. Your comments regarding the inspection findings and the maintenance recommendations provided help the team at Nucar Chevrolet of New Castle evaluate how we communicate service needs with our customers. Please contact us directly so we can review the details of your visit further. We are committed to ensuring our customers understand their vehicle’s needs and the services being recommended. The Nucar Chevrolet Team
Great communication. Timely & polite service Appreciated the text messages and phone call Friendly atmosphere
Great communication. Timely & polite service Appreciated the text messages and phone call Friendly atmosphere
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Grateful for such a lovely review! We’re happy to hear that you appreciated the communication and friendly atmosphere at Nucar Chevrolet of New Castle. It’s our goal to provide timely and polite service to all of our customers. We hope to see you again soon! The Nucar Chevrolet Team
Service intake was quick and easy. I rely on the shuttle service as well so having that feature is greatly appreciated!
Service intake was quick and easy. I rely on the shuttle service as well so having that feature is greatly appreciated!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We're glad to hear that your service intake was quick and that you appreciate our shuttle service at Nucar Chevrolet of New Castle. Our team strives to make your experience as convenient as possible. We look forward to seeing you again! The Nucar Chevrolet Team
Dan my Salesman is the best. I keep coming back to him for a reason. Dealership was clean but hot hot hot. Sweating just sitting there. The whole process was painless amd efficient minus the heat.
Dan my Salesman is the best. I keep coming back to him for a reason. Dealership was clean but hot hot hot. Sweating just sitting there. The whole process was painless amd efficient minus the heat.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re thrilled to hear that Dan provided you with excellent service at Nucar Chevrolet of New Castle. Your comfort is important to us, and we appreciate your understanding regarding the temperature in the dealership. We hope to see you again soon for another seamless experience! The Nucar Chevrolet Team
Next time hopefully little bit more faster just for oil change and needs to report to carfax
Next time hopefully little bit more faster just for oil change and needs to report to carfax
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bekim. We appreciate you choosing Nucar Chevrolet of New Castle for your oil change. We understand the importance of efficiency and will work towards improving our service times. If you have any further concerns or need assistance, please feel free to contact us directly. We look forward to seeing you again. The Nucar Chevrolet Team
Hope next time no need to wait longer just for oil change And needs to report to carfax the rest
Hope next time no need to wait longer just for oil change And needs to report to carfax the rest
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Bekim. We appreciate your insights regarding your oil change experience at Nucar Chevrolet of New Castle. Your comments will help us improve. If you have any specific concerns about reporting to CarFax, please feel free to contact us directly. We hope to see you again soon. The Nucar Chevrolet Team
The Salesman Chris Walker and finance gentleman Larry Murray were excellent. Very helpful, kind, knowledgeable.
The Salesman Chris Walker and finance gentleman Larry Murray were excellent. Very helpful, kind, knowledgeable.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Rusty! We're happy to hear Chris and Larry provided you with great service at Nucar Chevrolet of New Castle. Their dedication to helping our customers is truly appreciated. We hope to see you again soon! The Nucar Chevrolet Team