Reviews
Quick and comfortable My visit felt quick for the service requested, everyone I encountered were so polite and the waiting area is very comfortable and welcoming.
Quick and comfortable My visit felt quick for the service requested, everyone I encountered were so polite and the waiting area is very comfortable and welcoming.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Allie! We're thrilled to hear that your visit to Nucar Chevrolet of New Castle was quick and comfortable. Our team takes pride in providing polite service, and we're glad you enjoyed our welcoming waiting area. We look forward to seeing you again soon! The Nucar Chevrolet Team
The dealership was very clean and the salesman was very knowledgeable about the car and very helpful
The dealership was very clean and the salesman was very knowledgeable about the car and very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re pleased to hear you found Nucar Chevrolet of New Castle to be clean and that our salesman was knowledgeable and helpful. We appreciate your kind words and hope to see you again soon! The Nucar Chevrolet Team
Very good. I meant to put 5 for both O No Blah,blah blah blah xxxxxxxx
Very good. I meant to put 5 for both O No Blah,blah blah blah xxxxxxxx
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your support and are glad to hear you had a good experience at Nucar Chevrolet of New Castle. If there's anything specific you'd like to share or if you have any questions, please feel free to reach out. We hope to see you again soon! The Nucar Chevrolet Team
We had our car serviced for oil change and tire rotation. Rob was very friendly and answered any questions I had.
We had our car serviced for oil change and tire rotation. Rob was very friendly and answered any questions I had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! We're glad to hear you had a positive experience with Rob during your oil change and tire rotation at Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to assisting you again soon. The Nucar Chevrolet Team
Jim was amazing and did a fantastic job. I am not of fan of auto sales, but Jim made the process easy and greatly enhanced my experience
Jim was amazing and did a fantastic job. I am not of fan of auto sales, but Jim made the process easy and greatly enhanced my experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re pleased to hear Jim provided you with an amazing experience at Nucar Chevrolet of New Castle. It’s great to know that he made the car buying process easy for you. We look forward to assisting you again soon. The Nucar Chevrolet Team
The customer service was very friendly and professional. Communication was great both on-line and in person.
The customer service was very friendly and professional. Communication was great both on-line and in person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cynthia! We appreciate your feedback about our friendly and professional customer service. We're glad to hear that the communication was great both online and in person and look forward to assisting you again. The Nucar Chevrolet Team
Great team. All around great communication. This was my first brand new car and was the easiest transaction ive ever had with buying a car.
Great team. All around great communication. This was my first brand new car and was the easiest transaction ive ever had with buying a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jeron! We’re pleased to hear that your experience at Nucar Chevrolet of New Castle was smooth and enjoyable, especially for your first brand-new car! Our team takes pride in providing excellent communication and service, and we appreciate your kind words. We look forward to assisting you again in the future. Enjoy your new car! The Nucar Chevrolet Team
They were very welcoming and hospitable. The salesman knew all the information about the car I leased and was very thorough with his answers. Mr. Walker was excellent with his service.
They were very welcoming and hospitable. The salesman knew all the information about the car I leased and was very thorough with his answers. Mr. Walker was excellent with his service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for your wonderful review! We're delighted to hear that you had a welcoming experience at Nucar Chevrolet of New Castle and that our salesman, Mr. Walker, provided you with thorough and excellent service. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Chevrolet Team
Worked with me and gave me exactly what I was looking for when looking for a truck
Worked with me and gave me exactly what I was looking for when looking for a truck
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that we could help you find the perfect truck at Nucar Chevrolet of New Castle. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again! The Nucar Chevrolet Team
My appointment was at 9:15. I was there five minutes early. The car never left the garage where I parked it until 9:40. The service was not completed until 11:15.
My appointment was at 9:15. I was there five minutes early. The car never left the garage where I parked it until 9:40. The service was not completed until 11:15.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand how frustrating it can be when service takes longer than expected. While appointment times reserve a place in our schedule, factors such as technician availability, vehicle inspections, and unforeseen service needs can affect timing. We appreciate your patience and apologize that your experience did not meet expectations.