Reviews
I bought it in my 2006 Chevy avalanche because I had electrical problem. That's what I wanted fixed. They could not find the problem for some reason. They wanted to bring up other things I need that needed to be done except for fixing the problem that I brought it in there for.
I bought it in my 2006 Chevy avalanche because I had electrical problem. That's what I wanted fixed. They could not find the problem for some reason. They wanted to bring up other things I need that needed to be done except for fixing the problem that I brought it in there for.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the electrical issue with your 2006 Chevy Avalanche. We appreciate your feedback and encourage you to contact us directly at Nucar Chevrolet of New Castle so we can assist you further. Your satisfaction is important to us, and we hope to hear from you soon. The Nucar Chevrolet Team
Informative, courteous, professional Stacey helped to get an appointment that worked with my schedule Friendly
Informative, courteous, professional Stacey helped to get an appointment that worked with my schedule Friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling your Chevrolet Silverado 1500 service fit your busy timetable and that you found our team knowledgeable and polite. Knowing you found our service both professional and welcoming means a lot to us. Everyone Loves a Nucar!
Clean professional Concerned and efficient I like the video but just needed to speak up
Clean professional Concerned and efficient I like the video but just needed to speak up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that the service on your Chevrolet Colorado felt clean, professional, and efficient is very rewarding. We’re glad the video update worked well and that you felt comfortable speaking up when needed. Your feedback means a lot to our service team. Everyone Loves a Nucar!
Adrian was a pleasure to work with. we were not expecting to find the vehicle we were looking for but Adrian was able to locate just what we were looking for.
Adrian was a pleasure to work with. we were not expecting to find the vehicle we were looking for but Adrian was able to locate just what we were looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re delighted to hear that Adrian was able to help you find the perfect vehicle at Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to seeing you again soon! The Nucar Chevrolet Team
Once again, great service at new car. They were packed with customers and still managed to do things professionally and timely.
Once again, great service at new car. They were packed with customers and still managed to do things professionally and timely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our team’s professionalism and prompt service even on a busy day shows what our service department strives for each time. We’re pleased we could get your Silverado 1500 back on the road without delay. Everyone Loves a Nucar!
Had a great experience through the whole process of finding the vehicle and then working out my financing. The salesman answered all of my questions and was very thorough.
Had a great experience through the whole process of finding the vehicle and then working out my financing. The salesman answered all of my questions and was very thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your mention of our sales team’s thorough answers highlights how we prioritize attentive support. Knowing the process of finding your Chevrolet Silverado 1500 and arranging financing went so well means a lot to us. Congratulations on your new truck! Everyone Loves a Nucar!
Courteous and thorough. Pleasant waiting area. I was Kept informed of the service being done via text messages so I knew what was being done.
Courteous and thorough. Pleasant waiting area. I was Kept informed of the service being done via text messages so I knew what was being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our text updates helped you stay informed means a lot to our service team. We’re glad you found our waiting area comfortable and that our team was attentive and detailed during the service on your Chevrolet Equinox. Everyone Loves a Nucar!
Thank you for your wonderful review, Jane! We’re thrilled to hear that you found our service courteous and thorough, and that you appreciated our communication through text messages. At Nucar Chevrolet of New Castle, we strive to keep our customers informed and comfortable. We look forward to seeing you again for your next service! The Nucar Chevrolet Team
I was given opportunity to check on the progress of work being done. Personnel were friendly and surroundings were clean and comfortable.
I was given opportunity to check on the progress of work being done. Personnel were friendly and surroundings were clean and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased you found our team friendly and the surroundings clean and comfortable during your Chevrolet Equinox service. Knowing you appreciated the progress updates means a lot to our service department. Everyone Loves a Nucar!
I dropped my vehicle off and received no updates until I reached out. I had to leave work to get an explanation as to why things were moving so slow.
I dropped my vehicle off and received no updates until I reached out. I had to leave work to get an explanation as to why things were moving so slow.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Lysandra. We understand the importance of timely communication and appreciate you bringing this to our attention. Our team strives to keep our customers informed throughout the service process at Nucar Chevrolet of New Castle. Your insights will be invaluable as we work to enhance our communication, and we’re committed to improving our services. The Nucar Chevrolet Team
Dealer is Great, Jim is great! Nice friendly staff, got a great deal, wife likes her new car
Dealer is Great, Jim is great! Nice friendly staff, got a great deal, wife likes her new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Bobby! We're pleased to hear you had a great experience at Nucar Chevrolet of New Castle and that Jim and our staff were able to assist you. It’s wonderful to know that your wife loves her new car. We appreciate your feedback and hope to see you again soon! The Nucar Chevrolet Team