Reviews
Good service Good service towards the customer. The work was completed within the time it was promised to be finished.
Good service Good service towards the customer. The work was completed within the time it was promised to be finished.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was great They weee very helpful and kind . The repIr we done in the timley manner .
It was great They weee very helpful and kind . The repIr we done in the timley manner .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our team at Nucar Chevrolet of New Castle and are glad to hear the service was helpful and timely. We look forward to assisting you again in the future! The Nucar Chevrolet Team
The process was easy and everyone was very helpful! They didn't have the car I came in for, but Bianca made sure I found something that I liked.
The process was easy and everyone was very helpful! They didn't have the car I came in for, but Bianca made sure I found something that I liked.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had an easy experience at Nucar Chevrolet of New Castle and that Bianca was able to assist you in finding a vehicle you liked. We appreciate your feedback and hope to see you again soon! The Nucar Chevrolet Team
Nate was great. His focus was getting me into the vehicle that I was comfortable with and really liked. Bianca was great also with financing.
Nate was great. His focus was getting me into the vehicle that I was comfortable with and really liked. Bianca was great also with financing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad Nate helped you find the perfect vehicle, and Bianca made the financing process smooth. We appreciate your feedback!
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR ON OUR 2025 EQUINOX RS! FAILED CONNECTION 2 ON STAR, HAD 2 ORDER PART,STILL WAITING ON PART 10 DAYS! WHILE WORKING ON SUV ,battery failed several times! Check on car on Friday,still working on battery issues! Called back following Monday, returned call from Lacy around 4pm, EQUINOX ready 4 pick up! Picked up SUV last Wednesday, still waiting 4 word on part 4 ON star,so service visit at New car can be completed! As a 20 year customer of NuCar I was concerned about time r repairs, and lack of updates from service department! I sent a couple of Texts 2 # provided 2 contact, they went unanswered!. Waiting on word 4 ON Star part so we can get service back 2 protect us on the road! We lost about 3 weeks with no ON STAR WHILE PAYING 4 ON STAR! THANK U!
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR ON OUR 2025 EQUINOX RS! FAILED CONNECTION 2 ON STAR, HAD 2 ORDER PART,STILL WAITING ON PART 10 DAYS! WHILE WORKING ON SUV ,battery failed several times! Check on car on Friday,still working on battery issues! Called back following Monday, returned call from Lacy around 4pm, EQUINOX ready 4 pick up! Picked up SUV last Wednesday, still waiting 4 word on part 4 ON star,so service visit at New car can be completed! As a 20 year customer of NuCar I was concerned about time r repairs, and lack of updates from service department! I sent a couple of Texts 2 # provided 2 contact, they went unanswered!. Waiting on word 4 ON Star part so we can get service back 2 protect us on the road! We lost about 3 weeks with no ON STAR WHILE PAYING 4 ON STAR! THANK U!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty—we truly appreciate it. We’re sorry for the delays and lack of communication you experienced, and we understand how frustrating that must have been. Your feedback will be used to improve our processes and communication moving forward.
Excellent help with oil change & repair of passenger side Mirror! Always happy with Nucar service!
Excellent help with oil change & repair of passenger side Mirror! Always happy with Nucar service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad we could help with your oil change and mirror repair. We truly appreciate your continued trust in Nucar service!
Timely service and the whole process went smooth Discount coupon was excepted with no questions
Timely service and the whole process went smooth Discount coupon was excepted with no questions
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We’re thrilled to hear that you experienced timely service and a smooth process at Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Chevrolet Team
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL GREAT ABOUT GETTING A VEHICLE AO GOD BLESS HER AND THANK YOU NUCAR.
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL GREAT ABOUT GETTING A VEHICLE AO GOD BLESS HER AND THANK YOU NUCAR.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're so glad Bianca made your experience such a positive one. We'll be sure to share your kind words with her—enjoy your new vehicle and thank you for choosing Nucar!
Nucar collision did an excellent job from the receptionist to finished product. Exceeded my expectations
Nucar collision did an excellent job from the receptionist to finished product. Exceeded my expectations
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear our collision team exceeded your expectations from start to finish. We truly appreciate your kind words!
Josh was very professional informative, and kept me updated with the services that were being performed on my vehicle.
Josh was very professional informative, and kept me updated with the services that were being performed on my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear Josh kept you informed and provided a professional service experience. We appreciate your feedback!