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Nucar Chevrolet of New Castle

(1,106 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Inventory

See all 296 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2009.
Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 50 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (888) 698-2173

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Dealership is clean.

Dealership is clean. All personnel go out of their way to make the buying experience pleasant. They are knowledgeable, prepared and most helpful!

Dealership is clean.

Dealership is clean. All personnel go out of their way to make the buying experience pleasant. They are knowledgeable, prepared and most helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Misdiagnosed my vehicle and overcharged me about 900

Misdiagnosed my vehicle and overcharged me about 900 dollars due to their misdiagnosis. Also had my car for over a week.

Misdiagnosed my vehicle and overcharged me about 900

Misdiagnosed my vehicle and overcharged me about 900 dollars due to their misdiagnosis. Also had my car for over a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your concerns. We take diagnoses and repair recommendations seriously, and our charges reflect the time, testing, and work performed based on the information available at the time of service. That said, we understand your frustration and would appreciate the opportunity to review your repair history and discuss this directly. Please give us a call at 877-687-1304 so we can look into this further and work toward a resolution. Thank you.

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Did their due diligence to ensure my vehicle was actually

Did their due diligence to ensure my vehicle was actually fixed which is more than I can say for the previous dealership I had it at!

Did their due diligence to ensure my vehicle was actually

Did their due diligence to ensure my vehicle was actually fixed which is more than I can say for the previous dealership I had it at!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!

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Exceptional professional dealership.

Exceptional professional dealership. This was the best car buying experience I have had in my 79 years on this earth. Larry Campbell,the sales person, is the consummate customer service representative. His recommendations resulted in us choosing the exact vehicle that fit our needs perfectly.

Exceptional professional dealership.

Exceptional professional dealership. This was the best car buying experience I have had in my 79 years on this earth. Larry Campbell,the sales person, is the consummate customer service representative. His recommendations resulted in us choosing the exact vehicle that fit our needs perfectly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a wonderful and meaningful review. We’re honored to hear this was the best car-buying experience you’ve had, and we’re thrilled that Larry provided such exceptional care and guidance. Congratulations on finding the perfect vehicle, and thank you for trusting Nucar—we truly appreciate it.

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Larry always gets the job done!

Larry always gets the job done! Repeat customer, and will go back again! Thanks Larry!

Larry always gets the job done!

Larry always gets the job done! Repeat customer, and will go back again! Thanks Larry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!

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We have received exceptional service from this dealership

We have received exceptional service from this dealership continuously since 2015. Our satisfaction with the service was one factor in purchasing a second vehicle from the dealership.

We have received exceptional service from this dealership

We have received exceptional service from this dealership continuously since 2015. Our satisfaction with the service was one factor in purchasing a second vehicle from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty since 2015! We’re honored that our service played a role in your decision to purchase another vehicle, and we truly appreciate your kind words. We look forward to continuing to serve you for years to come.

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Great service and communication.

Great service and communication. Issues were fixed quickly and within the stated time frame. Everyone was friendly and professional.

Great service and communication.

Great service and communication. Issues were fixed quickly and within the stated time frame. Everyone was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re happy to hear everything was handled quickly and communicated clearly. We appreciate your kind words and your business.

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I'm always satisfied with the service I receive, Thank

I'm always satisfied with the service I receive, Thank you so much ?? NUCAR is a great place to do business

I'm always satisfied with the service I receive, Thank

I'm always satisfied with the service I receive, Thank you so much ?? NUCAR is a great place to do business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear you’re always satisfied with our service and truly appreciate your continued trust in us! We look forward to seeing you again!

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Satisfied with service I had scheduled Opted for

Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out of a filter almost doubled my bill Tire value caps were missing after a previous service and I chose to not make an issue out of it I bought the car there I have it serviced there and a get a sense that doesn’t matter

Satisfied with service I had scheduled Opted for

Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out of a filter almost doubled my bill Tire value caps were missing after a previous service and I chose to not make an issue out of it I bought the car there I have it serviced there and a get a sense that doesn’t matter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re glad to hear you were satisfied with the scheduled service, but we understand your disappointment regarding the cost of the additional air filter replacement and the concerns from a prior visit. Pricing for recommended services can vary based on parts and labor, but we certainly never want a customer to feel undervalued or unheard—especially someone who has trusted us with both their purchase and ongoing service. Your comments are appreciated and will be shared with our team as we continue working to improve the overall experience.

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My experience is always good.

My experience is always good. The customer service is always very polite and I love how they keep you updated on everything.

My experience is always good.

My experience is always good. The customer service is always very polite and I love how they keep you updated on everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re happy to hear you consistently receive polite service and clear updates!

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