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Nucar Chevrolet of New Castle

(1,433 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award 2020 state dealer award 2014 state dealer award
2020 consumer dealer award

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New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Inventory

See all 461 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2009.
Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 50 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!
There's Nothing Like The Feeling OF A Nucar!

Service center

Phone number (888) 698-2173

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Was great He did a good job explaining everything and walk us through it He awsome

Was great He did a good job explaining everything and walk us through it He awsome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re glad you had a great experience and that everything was clearly explained and walked through with you. We appreciate your kind words and thank you for choosing Nucar Chevrolet of New Castle!

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I always like the work that Nucar does Customer for years! Excellent Job Thank you

I always like the work that Nucar does Customer for years! Excellent Job Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and for being a loyal customer over the years! We’re so glad you continue to be happy with the work our team provides. We truly appreciate your continued trust in Nucar Chevrolet of New Castle and look forward to serving you again!

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4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond

4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. It's wonderful to hear that Damon provided great service and that our service tech exceeded your expectations. We appreciate your insights about our business procedures and will take them into consideration as we continue to improve. Hope to see you again at Nucar Chevrolet of New Castle. The Nucar Chevrolet Team

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Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00

Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about our lounge amenities and timely service updates highlights how we strive to keep guests comfortable throughout the visit. Knowing the service on your Chevrolet Blazer wrapped up by noon is rewarding. Your five-star rating means a lot to our service team. Everyone Loves a Nucar!

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Was a good experience Chris was a fine salesman and explained all the bells and whistles

Was a good experience Chris was a fine salesman and explained all the bells and whistles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about Chris explaining every feature highlights our team’s focus on clear communication. Knowing you had a good experience with him means a lot to our team. Enjoy your new Chevrolet Silverado 1500 and safe travels. Everyone Loves a Nucar!

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Larry was excellent to work with. He answered any and every questions I had even while off the clock. Larry is hands down the best salesman I’ve had the pleasure of working with. He went above and beyond - he even helped me install my new floor mats after Nucar was closed.

Larry was excellent to work with. He answered any and every questions I had even while off the clock. Larry is hands down the best salesman I’ve had the pleasure of working with. He went above and beyond - he even helped me install my new floor mats after Nucar was closed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Nick! We're thrilled to hear that Larry provided you with such exceptional service at Nucar Chevrolet of New Castle. It’s great to know he went above and beyond to assist you, even after hours. We appreciate your kind words and look forward to seeing you again soon! The Nucar Chevrolet Team

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I used to think I was a valued customer ! They just proved I'm not !

I used to think I was a valued customer ! They just proved I'm not !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts. We understand your concerns regarding your recent interaction and the expectations you had as a returning customer of Nucar Chevrolet of New Castle. Your feedback gives our team useful insight into the importance of making customers feel respected and appreciated. We invite you to contact us directly if you would like to talk through the circumstances. Building lasting relationships with our customers remains an important part of our commitment. The Nucar Chevrolet Team

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They had my 1 year old truck in the shop for 2 months. The tech drove it home at night 80+ miles multiple times then to lunch during the day. The service director started snapping at me when I told him I didn't believe the nonsense story he way telling me. Saying I was calling him a liar. Sales was fine service is horrific. I will never buy another gm product ever again because of their service department.

They had my 1 year old truck in the shop for 2 months. The tech drove it home at night 80+ miles multiple times then to lunch during the day. The service director started snapping at me when I told him I didn't believe the nonsense story he way telling me. Saying I was calling him a liar. Sales was fine service is horrific. I will never buy another gm product ever again because of their service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review, Ken. We appreciate you providing details about your GM truck and the concerns you raised regarding its time in the service department and how the vehicle was being used during that period. Our team also appreciates your distinction between your sales and service experiences. The information you've provided gives Nucar Chevrolet of New Castle specific matters to review. Please contact us directly so we can discuss the details of your visit and the questions surrounding your vehicle's service. We value the opportunity to discuss the points you've raised and provide additional information where appropriate. The Nucar Chevrolet Team

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They were kind and extremely helpful I will definitely be taking my car there in the future

They were kind and extremely helpful I will definitely be taking my car there in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about our team’s kindness and helpfulness reaffirms how we aim to treat every customer. Knowing you’ll return with your Chevrolet Equinox in the future means a lot to our service department. Everyone Loves a Nucar!

Dealer response

Thank you for your review, Leroy! We’re glad you found our team at Nucar Chevrolet of New Castle to be kind and helpful. We look forward to assisting you with your car in the future. Please don’t hesitate to reach out when you need us. The Nucar Chevrolet Team

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Thanks I came in said what I wanted. Chris gave me everything I needed Excellent

Thanks I came in said what I wanted. Chris gave me everything I needed Excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team is pleased we could meet all your needs during your visit. Congratulations on your new Tahoe, and enjoy every drive! Everyone Loves a Nucar!

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