Reviews
Very good and friendly Very knowledgeable of my concerns and very helpful when it comes to answering my question.
Very good and friendly Very knowledgeable of my concerns and very helpful when it comes to answering my question.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of our team’s friendliness and expertise highlights how seriously we take every concern with your Chevrolet Traverse. Knowing that our answers were clear and helpful means a lot to our service department. Everyone Loves a Nucar!
Larry was very easy to work with, very accommodating and overall a very nice person
Larry was very easy to work with, very accommodating and overall a very nice person
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Larry at Nucar Chevrolet of New Castle. We appreciate your kind words and hope to see you again soon! The Nucar Chevrolet Team
Easy in and out for maintenance Check in was easy. Confirmed the requested service. Got the update. Paid and was on my way on time
Easy in and out for maintenance Check in was easy. Confirmed the requested service. Got the update. Paid and was on my way on time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re glad to hear that your maintenance visit at Nucar Chevrolet of New Castle was easy and efficient. We appreciate your trust in us and look forward to assisting you again in the future! The Nucar Chevrolet Team
I dropped my truck off at 9 am for an oil change and it took 6 hours. Which is unacceptable
I dropped my truck off at 9 am for an oil change and it took 6 hours. Which is unacceptable
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Logan. We understand your concerns regarding dropping off your truck at 9:00 a.m. for an oil change and not having it completed until approximately six hours later. Your comments highlight the importance of providing reasonable expectations for routine maintenance visits at Nucar Chevrolet of New Castle. Please feel free to contact us directly if you would like to discuss your service visit further. We remain focused on making routine maintenance more timely and convenient for our customers. The Nucar Chevrolet Team
Salesman Dan was very thorough Everyone was attentive every time I entered dealership Finance person explained all my options
Salesman Dan was very thorough Everyone was attentive every time I entered dealership Finance person explained all my options
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales and finance teams enjoyed helping you through the purchase of your Chevrolet Equinox. Hearing that our staff was attentive at each visit and that your financing options were clearly outlined means a great deal to us. Everyone Loves a Nucar!
Thank you for your wonderful review! We’re thrilled to hear that Dan and our finance team provided you with thorough and attentive service during your visit to Nucar Chevrolet of New Castle. Our team strives to ensure our customers have a great experience, and your feedback means a lot to us. We look forward to welcoming you back next time! The Nucar Chevrolet Team
Was great He did a good job explaining everything and walk us through it He awsome
Was great He did a good job explaining everything and walk us through it He awsome
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We’re glad you had a great experience and that everything was clearly explained and walked through with you. We appreciate your kind words and thank you for choosing Nucar Chevrolet of New Castle!
I always like the work that Nucar does Customer for years! Excellent Job Thank you
I always like the work that Nucar does Customer for years! Excellent Job Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and for being a loyal customer over the years! We’re so glad you continue to be happy with the work our team provides. We truly appreciate your continued trust in Nucar Chevrolet of New Castle and look forward to serving you again!
4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond
4 was for business method of procedures. Damon did a great job, and the service tech went above and beyond
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. It's wonderful to hear that Damon provided great service and that our service tech exceeded your expectations. We appreciate your insights about our business procedures and will take them into consideration as we continue to improve. Hope to see you again at Nucar Chevrolet of New Castle. The Nucar Chevrolet Team
Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00
Damon greeted me when I entered the building. Took me to customer lounge explained water and coffee. Sent me a number I could call to find out how things were going. Appointment at 10:30 complete by 12:00
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our lounge amenities and timely service updates highlights how we strive to keep guests comfortable throughout the visit. Knowing the service on your Chevrolet Blazer wrapped up by noon is rewarding. Your five-star rating means a lot to our service team. Everyone Loves a Nucar!
Was a good experience Chris was a fine salesman and explained all the bells and whistles
Was a good experience Chris was a fine salesman and explained all the bells and whistles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your note about Chris explaining every feature highlights our team’s focus on clear communication. Knowing you had a good experience with him means a lot to our team. Enjoy your new Chevrolet Silverado 1500 and safe travels. Everyone Loves a Nucar!