Reviews
Nate was great.
Nate was great. His focus was getting me into the vehicle that I was comfortable with and really liked. Bianca was great also with financing.
Nate was great.
Nate was great. His focus was getting me into the vehicle that I was comfortable with and really liked. Bianca was great also with financing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR ON OUR 2025 EQUINOX RS! FAILED CONNECTION 2 ON STAR, HAD 2 ORDER PART,STILL WAITING ON PART 10 DAYS! WHILE WORKING ON SUV ,battery failed several times! Check on car on Friday,still working on battery issues! Called back following Monday, returned call from Lacy around 4pm, EQUINOX ready 4 pick up! Picked up SUV last Wednesday, still waiting 4 word on part 4 ON star,so service visit at New car can be completed! As a 20 year customer of NuCar I was concerned about time r repairs, and lack of updates from service department! I sent a couple of Texts 2 # provided 2 contact, they went unanswered!. Waiting on word 4 ON Star part so we can get service back 2 protect us on the road! We lost about 3 weeks with no ON STAR WHILE PAYING 4 ON STAR! THANK U!
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR
Dropped SUV ON MONDAY 4 OIL CHANGE,AND ISSUE WITH ON STAR ON OUR 2025 EQUINOX RS! FAILED CONNECTION 2 ON STAR, HAD 2 ORDER PART,STILL WAITING ON PART 10 DAYS! WHILE WORKING ON SUV ,battery failed several times! Check on car on Friday,still working on battery issues! Called back following Monday, returned call from Lacy around 4pm, EQUINOX ready 4 pick up! Picked up SUV last Wednesday, still waiting 4 word on part 4 ON star,so service visit at New car can be completed! As a 20 year customer of NuCar I was concerned about time r repairs, and lack of updates from service department! I sent a couple of Texts 2 # provided 2 contact, they went unanswered!. Waiting on word 4 ON Star part so we can get service back 2 protect us on the road! We lost about 3 weeks with no ON STAR WHILE PAYING 4 ON STAR! THANK U!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent help with oil change & repair of passenger side
Excellent help with oil change & repair of passenger side Mirror! Always happy with Nucar service!
Excellent help with oil change & repair of passenger side
Excellent help with oil change & repair of passenger side Mirror! Always happy with Nucar service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Timely service and the whole process went smooth Discount
Timely service and the whole process went smooth Discount coupon was excepted with no questions
Timely service and the whole process went smooth Discount
Timely service and the whole process went smooth Discount coupon was excepted with no questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We’re thrilled to hear that you experienced timely service and a smooth process at Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to assisting you again in the future! The Nucar Chevrolet Team
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL GREAT ABOUT GETTING A VEHICLE AO GOD BLESS HER AND THANK YOU NUCAR.
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL
BIANCA IS GREAT AND SHE IS THE BEST AND SHE MADE ME FEEL GREAT ABOUT GETTING A VEHICLE AO GOD BLESS HER AND THANK YOU NUCAR.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're so glad Bianca made your experience such a positive one. We'll be sure to share your kind words with her—enjoy your new vehicle and thank you for choosing Nucar!
Nucar collision did an excellent job from the
Nucar collision did an excellent job from the receptionist to finished product. Exceeded my expectations
Nucar collision did an excellent job from the
Nucar collision did an excellent job from the receptionist to finished product. Exceeded my expectations
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear our collision team exceeded your expectations from start to finish. We truly appreciate your kind words!
Josh was very professional informative, and kept me
Josh was very professional informative, and kept me updated with the services that were being performed on my vehicle.
Josh was very professional informative, and kept me
Josh was very professional informative, and kept me updated with the services that were being performed on my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're glad to hear Josh kept you informed and provided a professional service experience. We appreciate your feedback!
The requirements were discussed with me, and after my
The requirements were discussed with me, and after my approval, the work was completed and I picked up the car.
The requirements were discussed with me, and after my
The requirements were discussed with me, and after my approval, the work was completed and I picked up the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your feedback and are glad to hear that the work was completed to your satisfaction after discussing the requirements. We hope to see you again at Nucar Chevrolet of New Castle for any future needs! The Nucar Chevrolet Team
Nucar is my favorite place, when I need a car.
Nucar is my favorite place, when I need a car. The employees are very friendly and helpful. My previous salesman retired. I called him to recommend a new salesman. He put me in touch with Randy McLeod. I called Randy and said I need the Lake shore blue Chevy Equinox. A few days later, Randy showed me the car, completed the paperwork and explained all the new features. It was a great pleasure working with Randy. Everyone has taken great care of me for many years.
Nucar is my favorite place, when I need a car.
Nucar is my favorite place, when I need a car. The employees are very friendly and helpful. My previous salesman retired. I called him to recommend a new salesman. He put me in touch with Randy McLeod. I called Randy and said I need the Lake shore blue Chevy Equinox. A few days later, Randy showed me the car, completed the paperwork and explained all the new features. It was a great pleasure working with Randy. Everyone has taken great care of me for many years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and for sharing your experience! We're so glad Randy was able to help you find the perfect Equinox and make the process a great one. We truly appreciate your support over the years!
Chris and the guys up at Nucar Chevrolet were very
Chris and the guys up at Nucar Chevrolet were very helpful in helping us find the right vehicle and answering all of our questions. We will be back for our next vehicle when the time comes.
Chris and the guys up at Nucar Chevrolet were very
Chris and the guys up at Nucar Chevrolet were very helpful in helping us find the right vehicle and answering all of our questions. We will be back for our next vehicle when the time comes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad to hear Chris and the team were able to help you find the right vehicle and answer all your questions. We appreciate your support and look forward to helping you again when it’s time for your next vehicle!