Reviews
Great service and communication.
Great service and communication. Issues were fixed quickly and within the stated time frame. Everyone was friendly and professional.
Great service and communication.
Great service and communication. Issues were fixed quickly and within the stated time frame. Everyone was friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm always satisfied with the service I receive, Thank
I'm always satisfied with the service I receive, Thank you so much ?? NUCAR is a great place to do business
I'm always satisfied with the service I receive, Thank
I'm always satisfied with the service I receive, Thank you so much ?? NUCAR is a great place to do business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re thrilled to hear you’re always satisfied with our service and truly appreciate your continued trust in us! We look forward to seeing you again!
Satisfied with service I had scheduled Opted for
Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out of a filter almost doubled my bill Tire value caps were missing after a previous service and I chose to not make an issue out of it I bought the car there I have it serviced there and a get a sense that doesn’t matter
Satisfied with service I had scheduled Opted for
Satisfied with service I had scheduled Opted for additional service having my air filter changed What is normally a cost of under $90.00 became $165.00 Was disappointed that a simple change out of a filter almost doubled my bill Tire value caps were missing after a previous service and I chose to not make an issue out of it I bought the car there I have it serviced there and a get a sense that doesn’t matter
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad to hear you were satisfied with the scheduled service, but we understand your disappointment regarding the cost of the additional air filter replacement and the concerns from a prior visit. Pricing for recommended services can vary based on parts and labor, but we certainly never want a customer to feel undervalued or unheard—especially someone who has trusted us with both their purchase and ongoing service. Your comments are appreciated and will be shared with our team as we continue working to improve the overall experience.
My experience is always good.
My experience is always good. The customer service is always very polite and I love how they keep you updated on everything.
My experience is always good.
My experience is always good. The customer service is always very polite and I love how they keep you updated on everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re happy to hear you consistently receive polite service and clear updates!
Excellent sales and service teams, friendly staff, smooth
Excellent sales and service teams, friendly staff, smooth buying process, great communication, pricing, stress-free experience.
Excellent sales and service teams, friendly staff, smooth
Excellent sales and service teams, friendly staff, smooth buying process, great communication, pricing, stress-free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re happy to hear you had a smooth, stress-free experience with our sales and service teams. We truly appreciate your kind words and your business.
Everyone on staff treats the customers with kindness and
Everyone on staff treats the customers with kindness and respect. Your waiting room is very comfortable. The ladies on the phone are outstanding.
Everyone on staff treats the customers with kindness and
Everyone on staff treats the customers with kindness and respect. Your waiting room is very comfortable. The ladies on the phone are outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re glad our team, phone staff, and comfortable waiting area made your experience a positive one.
Dan was GREAT, got a GREAT Deal on my truck, and a good
Dan was GREAT, got a GREAT Deal on my truck, and a good trade in price
Dan was GREAT, got a GREAT Deal on my truck, and a good
Dan was GREAT, got a GREAT Deal on my truck, and a good trade in price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad Dan helped you secure a great deal and a strong trade-in—enjoy your new truck!
Fantastic experience Fantastic experience!
Fantastic experience Fantastic experience!! This team is great to say the least. From answering questions to keeping me informed on the process I was ?? satisfied with the newcar service center.
Fantastic experience Fantastic experience!
Fantastic experience Fantastic experience!! This team is great to say the least. From answering questions to keeping me informed on the process I was ?? satisfied with the newcar service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great The job done was excelente, the truck is running
Great The job done was excelente, the truck is running really good. Fantastic job done by the Tecnician
Great The job done was excelente, the truck is running
Great The job done was excelente, the truck is running really good. Fantastic job done by the Tecnician
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re happy to hear your truck is running well and that our technician did a fantastic job. We truly appreciate your feedback!
The job done by the Tecnician was great my truck is running like a new again. Excellent job done.
Waited 3 hours for an oil change and license plate bulb
Waited 3 hours for an oil change and license plate bulb change. Too long of a wait.
Waited 3 hours for an oil change and license plate bulb
Waited 3 hours for an oil change and license plate bulb change. Too long of a wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand that waiting three hours for an oil change and license plate bulb change is not ideal. We appreciate your input and are always looking to improve our service times at Nucar Chevrolet of New Castle. If you have any further concerns, please feel free to reach out to us directly. Our team hopes to provide you with a better experience in the future.