Reviews
I had an appointment for my car first thing Tuesday morning. I dropped the car off at 8 o’clock as planned. I did not hear back from the dealership at all the entire day Tuesday and realized I had not heard from them and called at 5:30 I was told at that time that the car was never even seen yet. I was told at that time that the car would be seen first thing Wednesday morning and when I reached out at 11 o’clock, the car was still not diagnosed. Now I’m being told that a part might have to be ordered and that they will have to have the car longer than expected. I am extremely upset.
I had an appointment for my car first thing Tuesday morning. I dropped the car off at 8 o’clock as planned. I did not hear back from the dealership at all the entire day Tuesday and realized I had not heard from them and called at 5:30 I was told at that time that the car was never even seen yet. I was told at that time that the car would be seen first thing Wednesday morning and when I reached out at 11 o’clock, the car was still not diagnosed. Now I’m being told that a part might have to be ordered and that they will have to have the car longer than expected. I am extremely upset.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Took a bit longer than expected to get the repairs done, but they did a really great job!
Took a bit longer than expected to get the repairs done, but they did a really great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was very good, but some other GM services clean your vehicle. It would be nice if Nucar gave that service!
Service was very good, but some other GM services clean your vehicle. It would be nice if Nucar gave that service!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you were pleased with the service at Nucar Chevrolet of New Castle. We appreciate your suggestion about vehicle cleaning and will take it into consideration as we strive to enhance our customer experience. Please feel free to reach out if you have any more suggestions or need assistance in the future! The Nucar Chevrolet Team
Courtesy from staff and great service I was in and out in time Thank you guys
Courtesy from staff and great service I was in and out in time Thank you guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear you had a great experience with our staff at Nucar Chevrolet of New Castle. We appreciate your feedback and look forward to serving you again in the future! The Nucar Chevrolet Team
Incredible experience again and again! I can't thank Larry Campbell and the team at Nucar Chevy for making it a great buying experience again! Sometimes second time is the charm and that's the truth here. When you need a great, no-hassle, car buying experience, go see Larry Campbell at Nucar...you won't be dissappointed.
Incredible experience again and again! I can't thank Larry Campbell and the team at Nucar Chevy for making it a great buying experience again! Sometimes second time is the charm and that's the truth here. When you need a great, no-hassle, car buying experience, go see Larry Campbell at Nucar...you won't be dissappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Delivering a no-hassle buying experience is at the heart of how our team operates, so it’s wonderful to know it lived up to your expectations again. Larry is delighted to have helped make your Chevrolet Silverado 1500 purchase smooth from start to finish. Knowing you’d recommend our team to others means a lot to us. Everyone Loves a Nucar!
Completed service as promised even corrected an issue with my key fob I'll be back
Completed service as promised even corrected an issue with my key fob I'll be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service was completed as promised and that we could fix your key fob issue. Knowing you’ll return means a lot to our service department. Everyone Loves a Nucar!
Always knowledgeable and accommodating. Been buying vehicles there for years. It was nice to have a salesman approach me in the lot while viewing the vehicle.
Always knowledgeable and accommodating. Been buying vehicles there for years. It was nice to have a salesman approach me in the lot while viewing the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you’ve trusted us for years and found our team accommodating means a lot to us. Our team is pleased we could greet you on the lot and answer your questions, making your purchase of the new Chevrolet Traverse seamless. Everyone Loves a Nucar!
It was a pleasure working with James and Nucar, the price was fair and the staff overall was very easy to work with and helpful.
It was a pleasure working with James and Nucar, the price was fair and the staff overall was very easy to work with and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind feedback made our day, Giacomo! Hearing about your positive visit with James and the rest of the Nucar Chevrolet of New Castle team is fantastic news. Delivering transparent pricing and attentive service is always the standard here, so knowing those expectations were met means the world. Looking forward to assisting you again down the road! The Nucar Chevrolet Team
They are great every time I go in there. I am usually given the best deals available and they are pretty prompt
They are great every time I go in there. I am usually given the best deals available and they are pretty prompt
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that every visit feels prompt and provides you with the best deals means a lot to our team. Thank you for the five-star rating and for trusting our service department with your Chevrolet Traverse. Everyone Loves a Nucar!
Service was prompt, efficient, friendly, and on time - it was also reasonably priced. The waiting room is very comfortable w beverages and snacks!
Service was prompt, efficient, friendly, and on time - it was also reasonably priced. The waiting room is very comfortable w beverages and snacks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to know the service on your Chevrolet Blazer was prompt, efficient, friendly, and fairly priced. We’re glad our comfortable waiting room and refreshments made your visit more enjoyable. Everyone Loves a Nucar!