Reviews
Great service! Ask for Sarun and Tony!
We received great service from Sarun and Tony. Very friendly, professional and courteous. Glad we stopped to test drive an Acura TL. Love our Acuras! They answered all of our questions, even the random ones. We didn't feel pressured at all. Very comfortable experience. Best thing is the price of the car! Thank you DCH Tustin Acura for a great experience.
- Customer service 5.0
 - Buying process 4.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 - Did make a purchase
 
Excellent experience
I had the most amazing experience at DCH Tustin Acura leasing my new Acura ILX. All the staff were professional and courteous and I would highly recommend them.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Great service
Great overall service at DCH Tustin Acura. Working with Wallace was a pleasure.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Fair Experience at Tustin Acura
The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one presented. The buying process was long, which was expected, but was slightly frustrating, as pricing had changed last minute. The staff did end up honoring the previously discussed price (via email) but it was a long, tiring road. The car itself is wonderful and, as far as I can tell, the service team did a great job.
- Customer service 4.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 3.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Sorry you had a little frustration, but glad to hear everything worked out well. Let us know if there are any additional questions, we are always happy to assist.
Awesome sales and service!
Our sales person Kenny was very knowledgable on the car set all things up for us just very helpful. Also George in service was very nice.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Happy to hear you had a wonderful experience in both departments! Let us know if there is anything else we can assist you with. Thank you!
Awesome service!
I've been to a few acura dealers in southern California, but DCH Tustin acura has the best service team. Professional, friendly, prompt and knowledgeable. You can't ask for more
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Thank you for sharing about your experience!
Professional Salesperson
Entering the dealership and being greeted by a professional looking Salesperson. knowing his product from front to back and proud of what he was selling.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you for sharing your experience with Abe, glad to hear everything went so well.
my new tlx
DCH Acura Tustin has been wonderful helping me out with my new tlx. Hooman got me a great deal, and helped me throught everything. He is the best!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Happy to hear things went well and that Hooman took great care of you. Don't hesitate to call if you have any questions.
Excellent Dealership
I have been going to Tustin Acura since 2005 and will continue to do so. While the majority of my experience has been with Kyle Herron, Richard recently helped me and I am pleased to compliment him as well. Honestly, the two occasions I was out if town and had no choice but to go to non-Tustin DCH businesses were disastrous. I have nothing but praise for the ENTIRE Service Department, including, of course, the behind-the-scence repair technicians who excel in their work. This is a dealership that takes pride in its reputation, from sales to service. I will be returning for my future purchase.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Happy to hear things went so well. We look forward to taking care or you and your vehicle needs for many years to come. Thank you for sharing your experience with us and others.
BEST PRICES, EXCELENT SERVICES FROM SALES, FINANCE & SERVICE
This review is pertaining to my experiences from car buying to car services from Oct. 2013 up to Oct. 2014. I bought my 2014 RLX with advance package from Sarun in Oct. 2013. that was the best car buying experience by far. Sarun is really patient and considerate. answered all of my questions and gave me the best price with the option I want, even found the car with the color I specified and delivered within a week, at no extra charges. Trust me when I said best deal I meant it, before I bought RLX, I made inquiries to all Acura dealers from Sand Diego county to Los Angeles County. I must also mention Steve the general manager and Steve at Finance are wonderful and flexible too, you can feel DCH Tustin really want to work with customers and is willing to do whatever they can to close the deal. After my RLX purchase, I also started to have my car service at DCH, they took care of my 2013 RDX as well as 2014 RLX, everyone I meet at service dept. was always friendly and ready to help. BIG THANK YOU to Kyle, Matt, George and Richard N.. I always told my friends to go to DCH Tustin Acura if they want to buy good cars with best deals and extraordinary service. Best regards, Angela Chern
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
