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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Hooman at DCH Acura

My Experience was really good. I got the car color of my choice. He called me right away and kept me informed. The car was clean and waxed upon delivery. He seems very knowledgeable about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I have bought three cars from Abe at Tustin Acura and have left 100% satisfied each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

My experience at the dealership was outstanding. The knowledge is of the highest quality !!!! Thank you for such a pleasant experience demonstrating the MIX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

Omar was a fantastic salesman. The entire staff at Tustin Acura was incredibly friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Kenny and team went above and beyond! Great experience ever !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Acura dealership in SoCal

Have been going to dealership for years. Just bought my 4th car from Abe and the team was great. Highly recommended both sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!!!

Very friendly and helpful staff...and of course great prices! I would highly recommend this dealership and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for giving us the opportunity to earn your business and we really appreciate you taking the time to write this review.

Great customer service

Worked with Wolos and Omar, and they were fantastic. Great customer service. Would highly recommend this dealership. Their service department is also top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome dealerahip

Awesome and meticulous service Hooman is great and conscientious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review.

Best buying experience

I was in great need of a car and I was told the Sarun could help me and she was able to find me the perfect car that suited my personality and was be perfect for the driving that I do. She found me the perfect Honda Acord coupe. They were able to help me even though I was going to be upside down with the financing with my last vehicle. They really helped me and were able to get me into my new car that day and even gassed it up and washed it for me. I was very pleased with the customer service, she was helpful every step of the way and made sure I was happy and getting the car that I really wanted. Truly the best car shopping experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business and great review. Thank you!