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Longo Toyota

(5,407 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 9:00am–8:00pm Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 610-2650 (888) 610-2650
Used (888) 610-9936 (888) 610-9936
Service (888) 612-6140 (888) 612-6140

Reviews

(5,407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota from DealerRater.

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I felt really comfortable and was very informed about the...

I felt really comfortable and was very informed about the vehicle I was interested in. Thank you Ruben Cardenas for your help and making me feel good about the car I chose. It was a nice clean environment and everyone was friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the shout out on DealerRater about your visit to Longo Toyota | Ruben. Everyone at Longo works very hard, every day to ensure our guests feel comfortable in their interaction with our company and delighted, that you were able to witness this first hand. Enjoy the rest of your week and welcome to the Longo Family. Kary Loefler | Guest Relations Director.

Cassey is the MAN! I was referred by a family member...

Cassey is the MAN! I was referred by a family member who’s known Cassey forever! He waste no time, fast and easy! It was my very first experience purchasing a new car out of the dealership, it went so smooth!! I will definitely go back if I were in the market for another vehicle. Go see him!! You won’t be disappointed, I wasn’t!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Welcome to Longo Toyota and happy to read, of the caring attention provided by Cassey, during your visit to our campus. We're very honored to have been referred by a family member, it honestly means so much to our company. Enjoy what you drive and remember you're always in good hands with Longo. Make it a great day!

Please realize the importance of having a professional...

Please realize the importance of having a professional and kind employee like Ruben. He answered all my questions and was willing to help sincerely. He went above and beyond when it came to meeting my needs and was a great communicator throughout the entire process. He has made a lasting impression and is already helping my mom with finding her next car. Thanks Ruben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Cynthia for sharing your visit to Longo Toyota | Ruben on DealerRater. We're very fortunate to have Ruben on our team. He's certainly one of the many reasons why Longo is Longo - Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler | Guest Relations Director

This dealership did not get this big by giving bad...

This dealership did not get this big by giving bad service. I have never encountered bad service here. Always great! I definitely be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this kind DealerRater review about your experience @ Longo Toyota

Noli Evangelista is a great service manager. Very...

Noli Evangelista is a great service manager. Very helpful, explain the process and follow up how the service was. Excellent and exceptional service. Great dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for entrusting Longo Toyota | Noli with your servicing needs - Please stay safe and hurry back.. Team Longo

Arina is awesome! Best sales rep I’ve had in a long time....

Arina is awesome! Best sales rep I’ve had in a long time. I would highly recommend Arina for your sales representative if you’re in the market for a new vehicle. She always followed up and provided status updates on my order. She was professional, patient, great personality and funny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Happy Monday and congratulations on your new Toyota. I couldn't agree with you more about Arina, she's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler - Guest Relations Director

Arina made a potentially stressful experience completely...

Arina made a potentially stressful experience completely relaxed (and even enjoyable!). My husband made initial content over the phone and she texted him a photo of the exact RAV4 we were looking for. She answered many of our questions even before we walked into Longo later that afternoon. From there she proceeded to assist us with full measures of professionalism and knowledge. We never felt pressured or uncomfortable (which has been our experience in previous car-buying scenarios in the past). She worked to get us a phenomenal deal and we drove out of the dealership fully satisfied and thrilled with our new car. Thank you, Arina! We are grateful for your being the bridge between us and this major purchase. We are thrilled and would 100% recommend you and Longo Toyota to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review on DealerRater and delighted to read of the caring attention provided by Arina and the team @ Longo Toyota. Enjoy what you drive and keep spreading the word, we can never have enough business. Team Longo

This is where I always get my cars whether lease or...

This is where I always get my cars whether lease or buying. Lizette was great and very attentive. The price on my new lease was about the same as my old one. I definitely will come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Welcome back Ms. Huang and delighted to read that Lizette continues to showcase, how important you are as our guest @ Longo. Enjoy what you drive and keep spreading the word about Longo \ Lizette, we can never have enough business. Team Longo .

Rubens Cardenas is very professional, and respectful. His...

Rubens Cardenas is very professional, and respectful. His service was excellent and he explained everything in details. If you are. First time buyer, I would recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the shout out on DealerRater - Team Longo

Ruben was very attentive to our requests and determined...

Ruben was very attentive to our requests and determined to assist us in what we needed. He is a great asset to Longo Toyota sales Dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review on DealerRater and delighted to read of the caring attention provided by Ruben. Enjoy what you drive - Team Longo