Reviews
I felt really comfortable and was very informed about the...
I felt really comfortable and was very informed about the vehicle I was interested in. Thank you Ruben Cardenas for your help and making me feel good about the car I chose. It was a nice clean environment and everyone was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the shout out on DealerRater about your visit to Longo Toyota | Ruben. Everyone at Longo works very hard, every day to ensure our guests feel comfortable in their interaction with our company and delighted, that you were able to witness this first hand. Enjoy the rest of your week and welcome to the Longo Family. Kary Loefler | Guest Relations Director.
Cassey is the MAN! I was referred by a family member...
Cassey is the MAN! I was referred by a family member who’s known Cassey forever! He waste no time, fast and easy! It was my very first experience purchasing a new car out of the dealership, it went so smooth!! I will definitely go back if I were in the market for another vehicle. Go see him!! You won’t be disappointed, I wasn’t!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to Longo Toyota and happy to read, of the caring attention provided by Cassey, during your visit to our campus. We're very honored to have been referred by a family member, it honestly means so much to our company. Enjoy what you drive and remember you're always in good hands with Longo. Make it a great day!
Please realize the importance of having a professional...
Please realize the importance of having a professional and kind employee like Ruben. He answered all my questions and was willing to help sincerely. He went above and beyond when it came to meeting my needs and was a great communicator throughout the entire process. He has made a lasting impression and is already helping my mom with finding her next car. Thanks Ruben
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Cynthia for sharing your visit to Longo Toyota | Ruben on DealerRater. We're very fortunate to have Ruben on our team. He's certainly one of the many reasons why Longo is Longo - Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler | Guest Relations Director
This dealership did not get this big by giving bad...
This dealership did not get this big by giving bad service. I have never encountered bad service here. Always great! I definitely be coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this kind DealerRater review about your experience @ Longo Toyota
Noli Evangelista is a great service manager. Very...
Noli Evangelista is a great service manager. Very helpful, explain the process and follow up how the service was. Excellent and exceptional service. Great dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting Longo Toyota | Noli with your servicing needs - Please stay safe and hurry back.. Team Longo
Arina is awesome! Best sales rep I’ve had in a long time....
Arina is awesome! Best sales rep I’ve had in a long time. I would highly recommend Arina for your sales representative if you’re in the market for a new vehicle. She always followed up and provided status updates on my order. She was professional, patient, great personality and funny.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Monday and congratulations on your new Toyota. I couldn't agree with you more about Arina, she's certainly one of the many reasons why Longo is Longo. Enjoy what you drive and thank you again, for being part of the Longo Family - Kary Loefler - Guest Relations Director
Arina made a potentially stressful experience completely...
Arina made a potentially stressful experience completely relaxed (and even enjoyable!). My husband made initial content over the phone and she texted him a photo of the exact RAV4 we were looking for. She answered many of our questions even before we walked into Longo later that afternoon. From there she proceeded to assist us with full measures of professionalism and knowledge. We never felt pressured or uncomfortable (which has been our experience in previous car-buying scenarios in the past). She worked to get us a phenomenal deal and we drove out of the dealership fully satisfied and thrilled with our new car. Thank you, Arina! We are grateful for your being the bridge between us and this major purchase. We are thrilled and would 100% recommend you and Longo Toyota to our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review on DealerRater and delighted to read of the caring attention provided by Arina and the team @ Longo Toyota. Enjoy what you drive and keep spreading the word, we can never have enough business. Team Longo
This is where I always get my cars whether lease or...
This is where I always get my cars whether lease or buying. Lizette was great and very attentive. The price on my new lease was about the same as my old one. I definitely will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back Ms. Huang and delighted to read that Lizette continues to showcase, how important you are as our guest @ Longo. Enjoy what you drive and keep spreading the word about Longo \ Lizette, we can never have enough business. Team Longo .
Rubens Cardenas is very professional, and respectful. His...
Rubens Cardenas is very professional, and respectful. His service was excellent and he explained everything in details. If you are. First time buyer, I would recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the shout out on DealerRater - Team Longo
Ruben was very attentive to our requests and determined...
Ruben was very attentive to our requests and determined to assist us in what we needed. He is a great asset to Longo Toyota sales Dept
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review on DealerRater and delighted to read of the caring attention provided by Ruben. Enjoy what you drive - Team Longo
