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Longo Toyota

(5,403 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 9:00am–8:00pm Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 610-2650 (888) 610-2650
Used (888) 610-9936 (888) 610-9936
Service (888) 612-6140 (888) 612-6140

Reviews

(5,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota from DealerRater.

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Great purchase experience

My girlfriend has an old Prius that we finally got fed up with sinking money into it. We checked for pre-owned Prius online and found this car on Longo’s website. It was within our budget and was certified pre-owned. We went down to Longo and checked in and were greeted by Brandon Cruz within 5 minutes. He was friendly, helpful and answered all of our questions. We felt comfortable during the entire experience and appreciate that Brandon listened to what we wanted. Everything went smoothly and we were in and out in a little over 3 hours. We had a great experience and would return again. We highly recommend Longo and ask for Brandon Cruz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

LOVE * LOVE * LOVE this photo - NICE JOB!!!!! Happy Monday - It's Longo Toyota wanting to say CONGRATULATIONS on your recently purchased vehicle. I will make sure that Brandon receives a copy of this review, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director

Oscar gave us a positive car buying experience. He was...

Oscar gave us a positive car buying experience. He was professional with the sale and was honest with the information provided. We would definitely recommend him for future buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

So delighted to read of the caring attention Oscar and the team provided during your visit at Longo Toyota - Have a wonderful weekend and see you soon in our service dept. Kary Loefler Guest Relations Director

Super helpful staff, especially Fred. I’ll he whole...

Super helpful staff, especially Fred. I’ll he whole experience from walking through the door to leaving was very pleasant and smooth. I would recommend buying a car from Longo to anybody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for entrusting Longo Toyota and Fred to handle your car care needs. Have the merriest of Holidays and hurry back to Longo Kary Loefler Guest Relations Director

Thank you Albert Lopez for your great customer service....

Thank you Albert Lopez for your great customer service. Went above and beyond and exceeded my repairs. I will be returning to Longo for all future service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your visit to Longo Toyota on DealerRater. I will make sure that Albert receives a copy of this review - he will be happy to know that you enjoyed your visit. Happy Holidays - Team Longo

Great Service!

Brandon was super helpful and patient while I was deciding what to buy! Really knowledgable and experienced! Honestly such a great experience and really helpful team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

LOVE * LOVE * LOVE this photo and so delighted to read of the caring attention provided by Brandon and the team at Longo Toyota. My name is Kary Loefler and I manage our online social presence. We can't thank you enough for entrusting us with your car care needs. Have a wonderful Holiday and keep spreading the word about Longo / Brandon, we can never have enough business. Welcome to the Longo Toyota Family Kary

Brandon is an exceptional salesperson to deal with. I...

Brandon is an exceptional salesperson to deal with. I never felt any pressure in the purchase. He answered any concerns or questions I had with the vehicle. He was kind enough to pick me up at my home so I didn’t have to have the issue of leaving my car at the dealership. His professionalism and patience is what stood out to me. Please see him for any vehicle purchase needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Holidays Pshu007 - It's Longo Toyota wanting to say THANK YOU for the shout out on DealerRater. Delighted to read of the caring attention provided by Brandon. Have a wonderful rest of the week, enjoy your newly purchased vehicle and hurry back! Kary Loefler Guest Relations Director

Juan Maldonado, is a very nice car sells man! He was very...

Juan Maldonado, is a very nice car sells man! He was very helpful and super nice to us, overall we had a great experience with him, Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Brenda - It's Longo Toyota / Juan wanting to THANK YOU for entrusting us with your car care needs. Have a wonderful Holiday and hurry back - Team Longo

From showing you the cars to the paperwork, Isaac is...

From showing you the cars to the paperwork, Isaac is great at what he does! I loved that he took his time & was able to explain to my aunt in Spanish what he was telling me in English. This was my first time purchasing a car & it was a great experience. Thank you Isaac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Happy Holidays from all of us at Longo Toyota and we appreciate your efforts in recognizing, one of our team members, Isaac. Have a wonderful Thanksgiving and hurry back. Team Longo

Fred had a Great friendly attitude. No pressure to buy....

Fred had a Great friendly attitude. No pressure to buy. Explained all the terms and contracts. A long good test drive including freeway driving. Car was very good condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Holidays from all of us at Longo Toyota and appreciate your efforts in recognizing one of our team members, Fred. Have a wonderful Thanksgiving. Team Longo

Oscar was top notch and very helpful and professional....

Oscar was top notch and very helpful and professional. He was upfront and gave me options I but ended up getting the best deal on the best car available and one that suited what I was looking for and within my budget. I was very impressed dealing with him and with the Longo dealership as a whole! I definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy Holidays from all of us at Longo Toyota and we appreciate your efforts in recognizing, one of our team members, Oscar. Have a wonderful Thanksgiving and hurry back. Team Longo