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Auto Team Delaware Pre-Owned Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)
Visit Auto Team Delaware Pre-Owned Center
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (833) 617-4624 (833) 617-4624
Used (855) 884-2132 (855) 884-2132
Service (877) 221-9314 (877) 221-9314

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pleasnt experience

As soon as they determined that my XTS would be needed to be kept overnight Steve offered me a loaner car. Since we haave two cars he had a driver take me home and picked up the next day. It is always pleasant to work with Steve. Always seems happy to see me. Makes me feel good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service

Everyone was extremely cooperative and friendly, in particular Kevin Gallagher. Thanks to David and April for making it a pleasurable experience. I liked the way everyone is supportive of each other with the intention of making it a positive experience for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Continually Happy Client

My experiences to date have all been quick, efficient and pleasant and I have not been disappointed with either the cost or the results of the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Excellent service and care above all expectations

As always, everyone was friendly and professional, and went out of their way to make my experience pleasant while I waited. In addition, I was having a personal problem getting the fog off that builds up on windshields on the inside, and had spent a lot of time and effort trying to get it off, and had realized on the way in that I had only succeeded in creating a new pattern. I was distressed because I had a road trip later after service. They helped me clean it and would not let me give them anything. I didn't say anything at the time besides thank you, for fear of getting choked up, but since I've been having trouble with retinal swelling, I get nervous about being able to see well when I'm going somewhere unfamiliar, and the gesture they made gave me a safe feeling and felt like I had on a new pair of glasses on my trip that afternoon. They are ALWAYS wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Phenomenal service

I had a problem with car. Arrived at service. They took me in immediately & fixed the problem. Toni is fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Customer Service

Our experience with Delaware Cadillac from purchase (Carl Labarca, Sales Associate) and the entire service department team have been and continues to be a most positive experience. All team members are always extremely professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Crosstrek purchase

We were able to drive off in the car we wanted within a few hours of first arriving at Delaware Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!

Great service

I have been a customer of Delaware Cadillac for fifteen years and have purchased six cars there. That should speak for itself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Excellent Service

Toni does an excellent job in your service department. I am going to be purchasing a new vehicle very soon and will buy from your dealership because of Toni and Gary Dobbins in sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Excellent Service

The service desk people and those who work on your car really take an interest in problems that you may have. It is as if they were working on their own vehicles. This is only the second time I have had servicing on our car and I have been more than completely satisfied both times. Delaware Subaru cares!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!