Reviews
Amazing experience
Nick Thomas was an amazing representative of this dealership. Ten out of ten would recommend. Thanks to him and the rest of the awesome people I walked away with a car I adore and feeling amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Nick and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Dave Estes | destes@paramountauto.com
Great experience
Very smooth easy process...3rd car we have gotten from here. Will continue to go here for all the family's car needs. Salesmen are always educated and not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.
Friendly service
Chris was extremely helpful, we went in thinking we would not be able to get a car and we left with two. He listened to all of our wants and our price and met all of them as well as anyone could have. We are very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Dave Estes | destes@paramountauto.com
Fantastic, friendly service
Justin was great to work with, really knowledgeable and friendly. We are very happy we came to this dealership. We will definitely come back, when we're ready for another car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! Justin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Dave Estes | destes@paramountauto.com
Great experience
My experience was good. I would have like better if they would have told me how much my payment was before I signed all the paperwork. I love my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Dave Estes | destes@paramountauto.com
Very helpful and friendly staff!
My visit was a pleasant one. The staff was friendly and worked to get into the car i wanted at a reasonable price. Overall I’m a satisfied customer!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Dave Estes | destes@paramountauto.com
First Time Buyer
My experience with Paramount Kia was long and stressful but only because I'm a first time buyer and I had my 1 yr old with me. But, even with all the stress Michael Blackwood was so helpful and patient. I have not met another sales person with such a positive attitude. I would like to thank everyone I dealt with at Paramount Kia. I am proud of my choice and so thankful for all the help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Best, Dave Estes | destes@paramountauto.com
2016 KIA SOUL
My wife and I just got a 2016 kia soul, Randy Rosenbalm was our sales person and he done an awesome job at answering all of our questions about all the cars we looked at.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jackie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Randy was able to provide you with such exceptional service. Enjoy your new Kia Soul! Best, Dave Estes | destes@paramountauto.com
2018 Kia Stinger
Randy Rosenbalm was extremely knowledgable about the new Kia Stinger. He worked also helping us to best understand the lease option vs. purchase. We didn't feel any sales pressure at any time during our buying experience. Great job, Randy. Thanks for all your help. This was our 4th Kia purchased at the Hickory location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Dave Estes | destes@paramountauto.com
2018 Hyundai Elantra
Great buying experience! Chris Gallegoes is an amazing salesman ...doesn't tell you the impossible to sell you a car but goes out of his way to accommodate you! He also doesn't leave you with a bunch of bells and whistles that you are clueless on how to use! Highly recommend Chris and Paramount!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Dave Estes | destes@paramountauto.com