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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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2016 Kia Sedona EX

We purchased a 2016 Kia Sedona EX form Paramount to replace the 2012 Kia Sedona that my wife had that was rear ended and totaled. Tim Whitener was very helpful in this process. His complete explanations on everything from start to finish was exceptional.. We have been extremely satisfied with Kia products. My wife, my son, and my daughter all drive Kias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very helpful and patient to get you what you want.

Alan has been very helpful and patient with helping me purchase my KIA Optima. I would recommend him to help with anyone wanting to make a purchase at KIA. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love my car

"Carlton,was fantastic helping me get my kia,it was great, I didn't know it would be this easy, I know I will enot my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2018 Kia Soul

Came in to look at a 2018 Kia Soul Base. Chris, our salesman, is very accommodating, patient and professional. Spent quite some time going over options. My credit is less than stellar, and Paramount Kia of Hickory worked with me to get the car I wanted at an acceptable payment. I'm also impressed with the stock Paramount Kia of Hickory keeps. The base model of the Soul is hard to find with a manual transmission, yet Paramount had several to choose from. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

Paramount kia of Hickory has the best service department that I have ever been to. Friendly, helpful and professional. Couldn't ask for more. Thanks nick thomas for all the help and professional you are...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No title

My sales and finance experience was great. I was not pressured, which I appreciated. I would recommend the dealership at this time. I would have to rate service at another time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Sales Rep service

I’ve dealt with many sales reps throughout my 50 years and have never dealt with one that was as Professional as Gary Fessmire with Paramount Kia!!! Gary Fessmire was the most sincere, honest rep that we could have hoped for!!! Sincerely!! Troy Akins

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Gary assisted you in such a detailed and honest manner. Give us a call if you have any further questions! Best, The Paramount Kia of Hickory Team

Quick and easy

Cathy was fantastic! She made this experience fast and easy for us! This was by far the best car buying experience we've ever had. She helped us get exactly what we were looking for and made sure it fit our budget! We will be recommending her to people!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership! I am happy to hear that Cathy worked hard enough to make your purchase completely painless! Best, The Paramount Kia of Hickory

Top of the line!

Cathy was a pleasure to work with! Our interaction began by phone in which she couldn't have been anymore pleasant & helpful. One on the lot, she did everything she could to make our transaction smooth & enjoyable! A+++!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a terrific experience with us. We know that buying a car is an important decision and we are proud that Cathy made the process easy and enjoyable. Best, The Paramount Kia of Hickory Team

Mitchell

Randy was very helpful and a great sales man to work with!! He worked to get us what we wanted in the price we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mitchell, thank you for the review! It's great to know that Randy was very helpful and easy to work with. We're happy you drove away happy! Feel free to stop back in if you ever need anything in the future. Best, The Paramount Kia of Hickory Team