Reviews
Service was performed quicker than initially quoted.
Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well
Service was performed quicker than initially quoted.
Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my first Mini- a used 2013 Cooper S- and they
This is my first Mini- a used 2013 Cooper S- and they treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgeable. I’ve always wanted a Mini and after my experience so far, I think my next car will be a Mini too.
This is my first Mini- a used 2013 Cooper S- and they
This is my first Mini- a used 2013 Cooper S- and they treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgeable. I’ve always wanted a Mini and after my experience so far, I think my next car will be a Mini too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have good luck working with Baron; Sarah is a great
I have good luck working with Baron; Sarah is a great mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005.
I have good luck working with Baron; Sarah is a great
I have good luck working with Baron; Sarah is a great mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tamara, we're happy you found our staff to be so supportive during your experience here at Baron MINI. If you have any further questions, please give us a call. We're always happy to help!
I have always found the BMW service to be exceptional.
I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car.
I have always found the BMW service to be exceptional.
I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Isabella. Feel free to reach out to us if you need anything. Have a wonderful day.
Clean and comfortable waiting lounge area.
Clean and comfortable waiting lounge area. Staff was very good about keeping us informed of the status of the work being done. We were offered refreshments and uber transportation while we waited on our car to be serviced.
Clean and comfortable waiting lounge area.
Clean and comfortable waiting lounge area. Staff was very good about keeping us informed of the status of the work being done. We were offered refreshments and uber transportation while we waited on our car to be serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very friendly and fixed my car like new communicated
Very friendly and fixed my car like new communicated through the entire process answered all my questions before I asked thank you bmw of Merriam ks.
Very friendly and fixed my car like new communicated
Very friendly and fixed my car like new communicated through the entire process answered all my questions before I asked thank you bmw of Merriam ks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
My service advisor was friendly and informative.
My service advisor was friendly and informative. My vehicle service was also completed in a timely manner.
My service advisor was friendly and informative.
My service advisor was friendly and informative. My vehicle service was also completed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very professional and courteous establishment.
Very professional and courteous establishment. Clean and classy environment with knowledgeable staff. I trust them with my car and will be back for future services as applicable.
Very professional and courteous establishment.
Very professional and courteous establishment. Clean and classy environment with knowledgeable staff. I trust them with my car and will be back for future services as applicable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We can't wait to see you again, have a great day.
Super clean and relaxing waiting area.
Super clean and relaxing waiting area. The customer service team was exceptional as I waited for my service to be completed.
Super clean and relaxing waiting area.
Super clean and relaxing waiting area. The customer service team was exceptional as I waited for my service to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Always a pleasure to work with Baron BMW, have been a
Always a pleasure to work with Baron BMW, have been a customer of theirs for over 20 years. Fantastic customer service, highly recommend
Always a pleasure to work with Baron BMW, have been a
Always a pleasure to work with Baron BMW, have been a customer of theirs for over 20 years. Fantastic customer service, highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.