Reviews
Serviced my vehicle replacing brakes and brake fluid as
Serviced my vehicle replacing brakes and brake fluid as well as a vehicle overall check. Stephen was very professional , timely and courteous. He made the extra effort to explain what was needed.
Serviced my vehicle replacing brakes and brake fluid as
Serviced my vehicle replacing brakes and brake fluid as well as a vehicle overall check. Stephen was very professional , timely and courteous. He made the extra effort to explain what was needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They estimate for repairs they sent me and that I signed
They estimate for repairs they sent me and that I signed off on was 300 less than what they charged me. The service writer said he made a mistake. But he wouldn?t let me use 15% off coupon either.
They estimate for repairs they sent me and that I signed
They estimate for repairs they sent me and that I signed off on was 300 less than what they charged me. The service writer said he made a mistake. But he wouldn?t let me use 15% off coupon either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mathew in service was awesome.
Mathew in service was awesome. First time oil change for a brand new car. Quick, detailed inspection, great work. Fixed a rock chip as well.
Mathew in service was awesome.
Mathew in service was awesome. First time oil change for a brand new car. Quick, detailed inspection, great work. Fixed a rock chip as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The ease of setting up an appointment online or through
The ease of setting up an appointment online or through customer service.Virginia Mitchell,our service advisor help us and did a great job in communicating and explaining to us what service to be done on our car.
The ease of setting up an appointment online or through
The ease of setting up an appointment online or through customer service.Virginia Mitchell,our service advisor help us and did a great job in communicating and explaining to us what service to be done on our car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I get all of my bmw service done here.
I get all of my bmw service done here. The service writers and techs are all top notch. They do a great job of explaining the issues and working with me to find the best path forward. Working with the team at Baron was a better experience and a very competitive price with the local independent shops. When other shops have a 2 week waiting period Baron was able to get me in the same day. The time saved is well worth the minimal price difference for genuine BMW service and parts.
I get all of my bmw service done here.
I get all of my bmw service done here. The service writers and techs are all top notch. They do a great job of explaining the issues and working with me to find the best path forward. Working with the team at Baron was a better experience and a very competitive price with the local independent shops. When other shops have a 2 week waiting period Baron was able to get me in the same day. The time saved is well worth the minimal price difference for genuine BMW service and parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was performed quicker than initially quoted.
Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well
Service was performed quicker than initially quoted.
Service was performed quicker than initially quoted. Appreciated handling of an unannounced drop off. Convenient communication via text and decent issue documentation as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your positive review! We hope you have a great day!
Repairs made quickly excellent service provider.
Repairs made quickly excellent service provider. Have been using this dealer since 1992 and been driving a BMW since 1980. I have no other comments. Thank you for asking.
Repairs made quickly excellent service provider.
Repairs made quickly excellent service provider. Have been using this dealer since 1992 and been driving a BMW since 1980. I have no other comments. Thank you for asking.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diane, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
This is my first Mini- a used 2013 Cooper S- and they
This is my first Mini- a used 2013 Cooper S- and they treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgeable. I’ve always wanted a Mini and after my experience so far, I think my next car will be a Mini too.
This is my first Mini- a used 2013 Cooper S- and they
This is my first Mini- a used 2013 Cooper S- and they treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgeable. I’ve always wanted a Mini and after my experience so far, I think my next car will be a Mini too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have good luck working with Baron; Sarah is a great
I have good luck working with Baron; Sarah is a great mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005.
I have good luck working with Baron; Sarah is a great
I have good luck working with Baron; Sarah is a great mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tamara, we're happy you found our staff to be so supportive during your experience here at Baron MINI. If you have any further questions, please give us a call. We're always happy to help!
I have always found the BMW service to be exceptional.
I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car.
I have always found the BMW service to be exceptional.
I have always found the BMW service to be exceptional. Isabella did a great job of explaining their repairs that need to be done with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Isabella. Feel free to reach out to us if you need anything. Have a wonderful day.